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Classic houseboat with a living room, kitchen & dining area

Review Of Canal Cruise Houseboat

Kottankulangara, Alleppey | 1.1 km drive to Vembanad Lake

    User Rating & Reviews

    • everyone
    • group
    • couple
    • family
    3.8
    Very Good

    70 Ratings, 32 Reviews

    excellent
    40%
    very good
    27%
    average
    17%
    poor
    6%
    bad
    10%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 2
    • 1
    • 1
    • 4
    • 1
    • 4
    • 5
    • 4
    • 5

    Rating Categories

    • Location3.4
    • Cleanliness3.4
    • Value For Money3.3
    • Food3.5
    • Facilities3.3
    • Checkin Experience2.8
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    Review Summary

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    • Excellent hospitality and friendly staff make for a warm atmosphere.
    • Delicious and hygienic food is frequently appreciated.
    • Clean and well-maintained property with decent rooms.
    • Scenic views provide a memorable experience.
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    Sort by:

    Positive first
    1.0

    Terrible Stay

    sivajith v.loyalty-iconcouple

    Worst vacation ever had. Worst house boat ever travelled. Ac was not working. Drenching in sweat from the moment we entered boat till reached back. No facilities in the room provided. No towels, no water, worst bathroom, no soap or bathing materials. Food was provided in an open area full of flies and insects. Thank you

    Travel Month: Apr 2024

    Room: Deluxe room in sharing houseboat

    1.0

    Terrible experience for our stay

    farheen a.family

    We were charged very high for this booking. While booking there was no information provided that the ac will work from 9pm to 6 am it was very hot and no ac was provided. Did not like the food at all we were 10 minutes late for dinner when we reached dinner table food was finished and staffs behaviour was very rude when asked for vegetables as it was finished. No bedsheets were provided for extra bed. Water was very salty in washroom.

    Travel Month: Apr 2024

    Room: Deluxe room in sharing houseboat

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    • user photos
    4.0

    Good Stay

    shivangi u.loyalty-iconcouple

    It was decent experience….must take 24/7 AC room because it’s very hot in afternoon and should make sure your food is arranged

    Travel Month: Feb 2024

    Room: Deluxe room in sharing houseboat

    • user photos
    • user photos
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    Canal Cruise Houseboat has replied on Sat Mar 02 21:26:20 IST 2024

    Thank you for your feedback and suggestions

    4.0

    Good Stay

    bhaskar.

    Nice and comfortable, food is awesome

    Travel Month: Feb 2024

    Room: Deluxe room in sharing houseboat

    Canal Cruise Houseboat has replied on Fri Feb 09 21:10:59 IST 2024

    Thank you for your feedback and we are very happy because you are happy with our services. Thank you so much.

    4.0

    Average

    imran k.family

    Food quality not as per expectation not hygienic ok

    Travel Month: Nov 2023

    Room: Deluxe room in sharing houseboat

    4.0

    Fine

    avinash g.family

    Good but no ac provides on day time. Cost of booking is very high as compared to other people. Lnformation not good.

    Travel Month: Nov 2023

    Room: Deluxe room in sharing houseboat

    5.0

    Excellent Stay

    rajeev a.loyalty-icon

    Staff was good & caring breakfast lunch & dinner was good rooms was comfortable neet.

    Travel Month: Oct 2023

    Room: Deluxe room in sharing houseboat

    Canal Cruise Houseboat has replied on Thu Nov 02 11:50:59 IST 2023

    Thank you for your feedback. It's very valuable for us and also we are very glad to hear from you that you are satisfied. Thank you so much.

    4.0

    Good Stay

    srividhya j.loyalty-icon

    After 5. 30 no entertainment boring

    Travel Month: Sep 2023

    Room: Deluxe room in sharing houseboat

    5.0

    Boathouse experience

    arnab s.

    Excellent hospitality, great ambiance and delicious food. Must try experience for everyone traveling to kerela.

    Travel Month: Aug 2023

    Room: Deluxe room in sharing houseboat

    5.0

    Alleppey boat house stay

    saksham j.loyalty-icon

    It was overall a very good experience. I went there with 9 on my friends and we had a blast, the view from the boat and the overall experience was amazing.

    Travel Month: Jul 2023

    Room: Deluxe room in sharing houseboat

    Canal Cruise Houseboat has replied on Thu Aug 03 16:42:21 IST 2023

    Thank you so much.

    3.0

    Good stay

    ilango t.family

    No ac in day time and it was not mentioned in the rules or policy, staffs were not interactive. Boat is clean and well maintained. Food was tasty except tea. We booked a van to go there but no proper road to reach the house boat address. No basic facilities (rest room ) provided to the van driver. Over all it was good stay.

    Travel Month: Jul 2023

    Room: Deluxe room in sharing houseboat

    1.0

    They are not on the air conditioner, limited travel in water, break fast is not good

    vijayakumar n.loyalty-iconfamily

    They are not on the air conditioner, limited travel in water, break fast is not good tv also not working

    Travel Month: Jun 2023

    Room: Deluxe room in sharing houseboat

    3.0

    Average Stay

    prasanna.couple

    I had an issue with ac, day time there was no ac in the rooms and dining area and the boat team asked 4500 for ac in day time, which is more than 50% of the booking amount. This was not mentioned anywhere and i have complained about makemytrip but didnt receive any call, i have booked for canal cruise but the boat team has given room at the e co boat dinner food was very good but lunch food there is no taste, breakfast there is no option only idle was there. Service and kitchen team attitude was very good and very polite except this overall experience was good. But the ac part is very very important, makemytrip should show this in from page of booking not like hidden how it showing now

    Travel Month: May 2023

    Room: Deluxe room in sharing houseboat

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    Canal Cruise Houseboat has replied on Sat Jun 10 21:43:48 IST 2023

    We are very sad because you are not fully satisfied in our boat. It happened misunderstanding . In the deluxe category a/c timing 9pm to morning 6am. your booking is deluxe. so didn't get a/c in the day time. Canal cruise and eco boats are under the one management and both are the same category boats.

    5.0

    Wonderful experience

    shohilkumar b.group

    We had booked 2 rooms for 6 adults and 1 children. Canal cruise (echo boat) provided us independent boat with bedrooms. Cruise was neat and clean and quite spacious including rooms enough broad to accommodate 2 extra beds and luggage. Our crew member captain mr. Anishanand and chef cum captain mr. Kutappa(patros) did their best to make us comfortable on the boat. Food on the boat was delicious and hygienic. Thank you canal cruise.

    Travel Month: May 2023

    Room: Deluxe room in sharing houseboat

    Canal Cruise Houseboat has replied on Tue Jun 06 22:07:08 IST 2023

    Thank you so much. We are very happy hear you.

    4.0

    Good Stay

    baranithar s.

    I have booked canal cruise but they allotted omkaranam-2 boathouse was clean and the crew are good

    Travel Month: May 2023

    Room: Deluxe room in sharing houseboat

    Canal Cruise Houseboat has replied on Thu May 11 20:42:20 IST 2023

    Canal cruise is our property name. We have 07 boats each boat has different names. Omkaram 2 is also our boat. I hope you are enjoy the trip.

    5.0

    Eco boat

    venkatewararao m.loyalty-iconfamily

    It is too good, food is nice, staff is too good

    Travel Month: Mar 2023

    Room: Deluxe room in sharing houseboat

    Canal Cruise Houseboat has replied on Tue Apr 18 20:49:49 IST 2023

    Thank you so much. We are very glad to hear you.

    5.0

    Food

    ravinder.couple

    Nice food and in timely maintained

    Travel Month: Mar 2023

    Room: Deluxe room in sharing houseboat

    Canal Cruise Houseboat has replied on Mon Mar 13 12:08:01 IST 2023

    Thank you sir for your support

    3.0

    Average Stay

    alagarsamy g.

    Food is not for worth for non veg lover. Room ambience is good. Food not up to the mark.

    Travel Month: Mar 2023

    Room: Deluxe room in sharing houseboat

    Canal Cruise Houseboat has replied on Mon Mar 13 12:07:20 IST 2023

    I'm really sorry. Normally for deluxe category non - veg is limitted. We are provide normal food.

    4.0

    Good Stay

    vijay g.

    Today's breakfast was good yesterday's lunch in omkara was nice the room i got in canal cruise i did not like as it was too stuffy with no window or ventilation as the ac was put on only at 9pm and closed at 6am evening snack was not eatable at all it was not fried properly and oily. I saw mostly everyone throwing it away in backwaters so that fish may feed there was no hot water for morning bath.

    Travel Month: Mar 2023

    Room: Deluxe room in sharing houseboat

    4.0

    Good Stay

    vinod r.

    My first time houseboat experience, it was very good.

    Travel Month: Feb 2023

    Room: Deluxe room in sharing houseboat

    Canal Cruise Houseboat has replied on Tue Mar 07 14:38:24 IST 2023

    Thank you for choosing canal cruise. Thank you somuch.

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