Small bathroom, breakfast was below average
Brookevalley Palace Homestay
Dear Mr. Babu,
Thank you for your feedback, and we truly appreciate you taking the time to share your experience with us.
We are glad to hear that we could accommodate your request for an early breakfast and serve Uppa and chutney at 7 am. We always strive to offer our guests a personalized experience, and we appreciate your understanding of our regular breakfast timing, which is at 8 am.
Regarding the breakfast served on the day of your stay, we offered a variety of items including Idiyappam with vegetable stew, coconut chutney, and Uppa, along with tea, coffee, and fresh beetroot juice as a seasonal offering. We regret that you missed these dishes due to your early checkout. However, we do acknowledge your concern about the quality of the breakfast and will take your feedback into account to continuously improve and maintain high standards that meet our guests' expectations.
We genuinely value your feedback and remain committed to ensuring every guest has a comfortable and enjoyable stay. We look forward to the opportunity of welcoming you back in the future.
Warm regards,
Shiny - The Caretaker Manager