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Review Of Bonne Chance Heritage Residence

Central Pondicherry, Pondicherry | 1.1 km drive to Promenade Beach

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.5
    Excellent

    110 Ratings, 39 Reviews

    excellent
    56%
    very good
    36%
    average
    5%
    poor
    1%
    bad
    1%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 5
    • 4
    • 5
    • 5
    • 4
    • 3
    • 4
    • 5

    Rating Categories

    • Location4.4
    • Cleanliness4.6
    • Value For Money4.3
    • Food4.7
    • Facilities4.3
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the cleanliness and spaciousness of the rooms, mentioning neat bathrooms and great maintenance. The staff is friendly and helpful, often going the extra mile for visitors, like early check-ins and local guidance. Its central location makes major attractions easily accessible, while delicious local dining options are nearby. Overall, it's a comfortable and pleasant experience.

    Sort by:

    Positive first
    5.0

    The Stay was pleasa

    neeraj g.couple

    Had a pleasant stay at the hotel in Puducherry. The rooms were clean, staff was friendly, and the location was convenient. Overall, a good experience.

    Travel Month: Nov 2025

    Room: Standard Room

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    srinivasarao m.family with 4 kids

    The rooms were clean and well-maintained. Our stay at Bonne Chance Heritage Residency was pleasant, and the front desk staff were extremely responsive. I would highly recommend this property.

    Travel Month: Oct 2025

    Room: Deluxe Premium Room

    4.0

    Good Stay

    ca c.solo

    Clean and Neat rooms. Dental kit also they gave. My room is on the terrace which I felt little discomfort due to noise and light from outside. located on tourist attraction places.

    Travel Month: Oct 2025

    Room: Standard Room

    5.0

    couples nd family

    kallelapolla s.couple

    Good hotel for couples nd family members in pondi and also service also good

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Deluxe Room

    • user photos
    • user photos
    5.0

    Excellent Stay

    shashikumar k.

    The room was very neat and hygienic, a friendly room boy and it would be very nice if they asked for the room cleaning every day.

    Travel Month: Oct 2025

    Room: Standard Premium Room

    4.0

    Nice stay

    saurabh r.family

    Location is good, within main shopping area. Service satisfactory, limited parking facility, no flooding facility but comfortable stay budget friendly hotel

    Travel Month: Oct 2025

    Room: Deluxe Premium Room

    4.0

    Good Stay

    nitish v.group

    The hotel location was perfectly close to all popular sights, the rooms were clean and as shown on photos, staff was professional and accommodating .

    Travel Month: Oct 2025

    Room: Deluxe Premium Room

    4.0

    Good Stay

    alok b.

    The room was good and spacious, and the service was nice. However, we had to pay for drinking water every day, which was a bit inconvenient. The food was average, so we preferred exploring nearby restaurants for lunch and dinner. The location is great, just about 500–600 meters from Rock Beach, making it easy to visit. Overall, a decent stay with a few minor drawbacks.

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Deluxe Room

    5.0

    Excellent Stay

    jayachandra k.family with 2 kids

    It was a very nice stay and near to the beach road. The staff is so polite.

    Travel Month: Oct 2025

    Room: Suite Room

    • user photos
    5.0

    location

    nixan s.couple

    location was good service also good staffs are friendly neat and clean room overall best experience

    Travel Month: Jul 2025

    Room: Standard Room

    • user photos
    4.0

    Best Hotel

    pilla n.family

    Rooms are good but very small room maintenance is good. nearer to airport nearer to bus station nearer to shopping

    Travel Month: May 2025

    Room: Super Deluxe Room

    5.0

    Excellent Stay

    family

    Pros:Good service, 24h hot water, spacious rooms, clean room. Spacious bed. Cons: parking space available for 3 to 4 cars. But you need great driving skills to park in the basement. The first car will have an advantage whereas the last one will have a difficult time. Pls get down and check. Have your strategy. Otherwise street parking infront of hotel you can try Overall, it's a good hotel.

    Travel Month: Apr 2025

    Room: Deluxe Premium Room

    4.0

    Good Stay

    vandana.group

    The room was very neat and spacious. There were 3 washrooms and a dress room which was very convenient for a big group. The people there were very helpful. The location is close to most of the tourist places too.

    Travel Month: Jan 2025

    Room: Suite Room

    • user photos
    • user photos
    5.0

    Excellent Stay

    amiya m.group

    was Awesome 👍, Safe Heart of the City. neat and Tidy. Good Staff. parking also Available. Over all excellent

    Travel Month: Jan 2025 (3-Night Stay)

    Room: Suite Room Premium

    • user photos
    5.0

    A pleasant and cozy stay in White Town Pond

    monisha j.group

    It was Wonderful and a cozy stay at Bonne Chance. It's located in White Town. An easy access to the rock beach, French Colony, Craft Bazaar, Street Shop. There are many nice cafes around the hotel. Rooms were neatly maintained. Bathroom were clean and hygiene. Service was excellent. The receptionist was very kind. She allowed her to leave her luggage even before the check in time. Overall it was an amazing experience with Bonne Chance.

    Travel Month: Jan 2025

    Room: Suite Room|Deluxe Room

    4.0

    stay at pond

    swathi h.family with 1 kid

    The stay was good and the staff were friendly. The only issue was with car parking. it's so congested.

    Travel Month: Dec 2024

    Room: Deluxe Room

    4.0

    Good servo

    charukesh p.couple

    Location - near to mg road so centrally located parking - yes breakfast - delicious and tasty (south indian) room - clean, ac, lights, fan provided and working in good condition bathroom was also clean with auto hot water i booked standard room which comparatively smaller in size but i am okay with it. Prices are also reasonable.

    Travel Month: Oct 2024

    Room: Standard Room

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    Bonne Chance Heritage Residence has replied on Tue Nov 19 15:28:37 IST 2024

    Dear Charukesh Patil, We are glad that you had a pleasant stay with us and we thank you for words of encouragement. Our Team Members would be delighted to know that their actions made your stay a memorable. Thank you for choosing to stay with us and we look forward to the opportunity to serve you again in the near future. Warm Regards,

    4.0

    Recent stay

    vijayakrishna s.family

    Location is very congested. Rooms are small. Good in condition. Parking is a tough job.

    Travel Month: Aug 2024

    Room: Deluxe Premium Room

    Bonne Chance Heritage Residence has replied on Wed Sep 25 10:40:01 IST 2024

    Dear Guest, Thanking for choosing to stay with us, we were happy that you enjoy the stay visit as again.

    4.0

    Good Stay

    ashutosh p.couple

    Room was decent but bathroom was hot. Service was good. lady at the reception was helpful

    Travel Month: Aug 2024

    Room: Standard Premium Room

    Bonne Chance Heritage Residence has replied on Wed Sep 25 10:39:43 IST 2024

    Dear Guest, Thanking for choosing to stay with us, we were happy that you enjoy the stay visit as again.

    2.0

    Poor Stay

    deepu r.loyalty-icon

    Room was ok but there was no parking space also felt very overpriced

    Travel Month: Jul 2024

    Room: Standard Premium Room

    Bonne Chance Heritage Residence has replied on Thu Jul 18 09:46:37 IST 2024

    Dear deepu rk, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better

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