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Review Of Aksa Hotel

Srinagar, Srinagar | 6 minutes walk to Lal Chowk

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.2
    Good

    144 Ratings, 107 Reviews

    excellent
    26%
    very good
    24%
    average
    13%
    poor
    15%
    bad
    22%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 3
    • 4
    • 2
    • 5
    • 4
    • 5
    • 5
    • 1
    • 4

    Rating Categories

    • Location3.6
    • Cleanliness3.4
    • Room4.0
    • Food3.7
    • Hospitality4.0
    • Value For Money3.5
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    Review Summary

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    Guests appreciate the cooperative staff and excellent hospitality, highlighting the spacious and clean rooms, especially the upgraded accommodations. The food quality receives a mix of reviews, with some praising it while others find it average. The location is convenient, being near Lal Chowk and other attractions. However, several reviews mention maintenance issues and hygiene concerns, indicating room for improvement.

    Sort by:

    Positive first
    4.0

    poor

    sandeep.family with 1 kid

    very poor will not recommend anybody

    Travel Month: Apr 2025

    Room: Deluxe Room (2 persons only)|Family suite

    5.0

    Excellent Stay

    md h.family with 1 kid

    Hotel was well maintained staff was very co operative.. the manager was also quite good .. food quality was also great

    Travel Month: Apr 2025

    Room: Deluxe Room (2 persons only)

    5.0

    Excellent Stay

    manish b.

    The stay was very satisfying, we are arrived late at night amid snowfall but the staff was very cooperative, i will recommend aksa for travellers with family

    Travel Month: Jan 2025

    Room: Deluxe Room (2 persons only)

    Aksa Hotel has replied on Sun Mar 23 20:13:21 IST 2025

    Thank you sir

    1.0

    Terrible Stay

    shubhangi b.

    I don't like my stay much, food served wasn't fresh, room bedsheets were dirty and geyser wasn't working. Overall i didn't like my stay and checked out in an hour

    Travel Month: Dec 2024

    Room: Deluxe Room (2 persons only)

    Aksa Hotel has replied on Sun Mar 23 20:13:42 IST 2025

    ............

    4.0

    Good

    lalchand k.couple

    So good experience and hospitality is very good. Next time wen i come shrinagar. I stay that place.

    Travel Month: Dec 2024

    Room: Deluxe Room (2 persons only)

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    Aksa Hotel has replied on Sun Mar 23 20:13:31 IST 2025

    Thank you sir

    5.0

    Excellent

    ananda c.family

    Very good experience. Good food, good hospitality and really good behaviour from the staff. Nice rooms. Really had a pleasant stay

    Travel Month: Oct 2024

    Room: Deluxe Room (2 persons only)

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    Aksa Hotel has replied on Sat Dec 14 10:00:08 IST 2024

    Thank you sir

    1.0

    Terrible Stay

    pujan k.loyalty-iconcouple

    The hotel is at a very shaby place. The room was not at all clean. The towels was all black in color

    Travel Month: Jun 2024

    Room: Deluxe Room (2 persons only)

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    5.0

    Excellent Stay

    anshul g.couple

    Hotel staff upgraded my room from delux to super delux which is a sign of their very good gesture. Very friendly and good staff.

    Travel Month: Apr 2024

    Room: Deluxe Room (2 persons only)

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    Aksa Hotel has replied on Sun Jun 23 13:44:47 IST 2024

    Thank you sir

    4.0

    Good Stay

    hardik p.couple

    Comfortable stay with Good location near लाल chouk srinagar and Good services, well and sporting staff

    Travel Month: Mar 2024 (4-Night Stay)

    Room: Deluxe Room (2 persons only)

    Aksa Hotel has replied on Sun Jun 23 13:44:41 IST 2024

    Thank you sir

    4.0

    Good customer experience and affordable stay in heart of the city

    devang k.family

    It was an good experience to stay. It's affordable, hotel has good amenities required for making stay comfortable. It's well connected in middle of city center and at walking distance from lal chowk. Nearby to airport and dal lake

    Travel Month: Jan 2024

    Room: Deluxe Room (2 persons only)

    Aksa Hotel has replied on Sat Mar 16 11:37:49 IST 2024

    Thank you sir

    2.0

    Worst exp

    sushil k.family

    Hotel in a shopping mall, washroom taps was not working properly, lift was not working, no power back up, dark parking no light in parking area, overall very bad experience

    Travel Month: Nov 2023

    Room: Deluxe Room (2 persons only)

    Aksa Hotel has replied on Sat Mar 16 11:45:30 IST 2024

    Thank you for given such kind fact sir there is nothing like that what u have written. the shopping mall is because for guests deu they have ese to shopping there. Our lift is working 24' hours. May be that will technical issue at that time.

    5.0

    About the hotel staff and room

    pankaj k.family

    The hotel staff was amazing and they gave us a warm welcome. The room was amazing and the room service was also fantastic.

    Travel Month: Sep 2023 (3-Night Stay)

    Room: Deluxe Room (2 persons only)

    Aksa Hotel has replied on Sat Mar 16 11:47:27 IST 2024

    Thanks for giving valuable feedback.

    4.0

    Stay and food

    natwar l.family

    Stay in nice room is good. Food is also good. But items are few in break fast. They are charging 5000- for breakfast per head which is costly. Only bread butter jam and ammu pratha is there

    Travel Month: Jun 2023

    Room: Deluxe Room (2 persons only)

    Aksa Hotel has replied on Sat Mar 16 11:55:03 IST 2024

    Thanks for given valuable feedback, Let's have a chance to fill our loopholes. Next time u feel well in Aksa hotel Srinagar.

    2.0

    Bad behaviour by staff

    lakhwinder s.couple

    very bad experience management staff are not caring about their duties they behave badly

    Travel Month: Jun 2023

    Room: Deluxe Room (2 persons only)

    Aksa Hotel has replied on Sat Mar 16 11:59:14 IST 2024

    Thanks for your information. Let's chance to clear our loopholes.

    2.0

    Very bad house keeping service wash room is very dirty & exhaust fan is here. No ventilation in room & very bad smell is here in room

    khursheed f.family

    Very bad house keeping service wash room is very dirty & exhaust fan is here. No ventilation in room & very bad smell is here in room

    Travel Month: Jun 2023

    Room: Super Deluxe Room

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    Aksa Hotel has replied on Sat Mar 16 11:52:03 IST 2024

    Thanks for given valuable information

    1.0

    Bad experiences

    raman p.family

    1 all side very very dirty, walls chip chop 2. Beadle smell. All. Over, when we ask to repalce bed sheets or change my room, ask not possible 3*mainnotice* staff is very very rudely 4. Food quality ara sugocated limited food.

    Travel Month: Jun 2023

    Room: Deluxe Room (2 persons only)

    Aksa Hotel has replied on Sat Mar 16 11:51:44 IST 2024

    Thanks for giving valuable information.

    5.0

    Excellent Stay

    shalini d.loyalty-iconfamily

    We really enjoyed staying at aksa hotel. Staff is kind and helpful. Rooms are spacious and comfortable to stay in. Great hotel!

    Travel Month: May 2023 (3-Night Stay)

    Room: Deluxe Room (2 persons only)

    Aksa Hotel has replied on Sat Mar 16 12:00:10 IST 2024

    Thanks for your feedback.

    1.0

    Terrible Stay

    ras b.

    Aksa hotel is terribe, there services are terrible

    Travel Month: May 2023

    Room: Deluxe Room (2 persons only)

    Aksa Hotel has replied on Sat Mar 16 12:01:02 IST 2024

    Thanks for your information.

    3.0

    Average room, breakfast not good

    manojkumar v.family

    Rooms are average with dim lights, breakfast was not good at all, toiletries were only given on day one, rooms were not cleaned during our stay, lift was not working at all,

    Travel Month: Apr 2023 (6-Night Stay)

    Room: Super Deluxe Room

    Aksa Hotel has replied on Sat Mar 16 12:01:18 IST 2024

    Thanks for your information.

    2.0

    In Room Amenities

    utkarsh m.family

    No TV, No Phone, No Kettle, Broken Mirror in Bathroom as well as in Room, Unhygienic Tables in Restaurant, There is no proper display board to locate Hotel. No Recommendation

    Travel Month: Apr 2023

    Room: Deluxe Room (2 persons only)

    Aksa Hotel has replied on Sat Mar 16 12:01:34 IST 2024

    Thanks for your kind information.

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