The property has mixed reviews. While some guests loved the beautiful ambiance and found the food and service good, others faced issues like a bad location and unclean rooms. The absence of a lift to the fourth floor made it tough for those with heavy luggage. Mosquitoes were a common complaint, affecting sleep. Guests also noted issues with the host's attitude and policies, leading to disappointing experiences. Some found the housekeeping staff to be calm and considerate amidst these challenges.