I have never had such a disappointing experience in any of my hotel stays.
1. The check-in time was 1:00 PM, but even after arriving at 3:00 PM, we were asked to wait for another 20 minutes — in a reception area without air conditioning.
2. The room was not clean.
3. No drinking water was provided initially; even after requesting, we were given only one small bottle.
4. For a twin-sharing room, only one bath towel was supplied.
Overall, the experience was extremely poor. I will never choose this hotel again and would not recommend it to anyone.