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Review Of Crowne Plaza Times Square0123401234

Midtown Manhattan, New York | 3 minutes walk to Times Square

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.9
    Very Good

    2917 Ratings

    Last 10 Customer Ratings (Latest First)

    • 1
    • 3
    • 4
    • 4
    • 4
    • 5
    • 3
    • 4
    • 4
    • 4

    Rating Categories

    • Hospitality3.8
    • Facilities3.6
    • Food4.3
    • Room3.5
    • Cleanliness4.2
    • Value For Money3.7
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    Reviews Summary

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    The property boasts a fantastic location right at Times Square, making it super convenient for accessing local attractions, theatres, and restaurants. Guests have appreciated the spacious rooms and great views, particularly from higher floors. The staff has been friendly and accommodating, adding to a pleasant stay. However, some have noted that breakfast options are limited, with no buffet and mainly takeaway service. Overall, it’s a great pick for those wanting to be in the heart of the city.

    1.0

    Terrible Stay

    miraya b.loyalty-icon

    Hotel is closed down and we had to shift to another hotel.

    Travel Month: Jan 2025

    Room: Standard Room

    3.0

    Average Stay

    khaldoon q.

    The location is great and perfect, the facilities and service were poor with reception being downright rude and having little to no facilities, food wasn't even offered, not recommended to anyone who prefers good service and eating in

    Travel Month: Dec 2024 (12-Night Stay)

    Room: Standard Room

    4.0

    Nyc broadband

    sanjay s.loyalty-iconfamily

    Good location, check in not great by lady. All good except they don’t have spread breakfast and coupon systems big queue

    Travel Month: Oct 2024

    Room: Standard Room

    3.0

    Poor amenities

    shubhrangshu s.loyalty-iconcouple

    Location is fantastic. Very close to times square. Amenities are poor. Same is service. While it was cold outside, there was no provision for ensuring the room temperature is maintained. Even after asking for help, didn't receive any help.

    Travel Month: Oct 2024

    Room: Standard Room

    • user photos
    4.0

    Good Stay

    daksharaj s.loyalty-iconbusiness

    The location was excellent and couldn't be any better. Right on times square. The breakfast is not worth it, as there is no seating buffet, there is only a coffee shop, which gives only take aways. Prefer to go out and eat. For the rest everything was great. The rooms were big and specious as i had taken corner room.

    Travel Month: Sep 2024 (4-Night Stay)

    Room: Standard Room, 1 King Bed (Traditional)

    5.0

    Excellent Stay

    samir m.loyalty-icon

    Crowne plaza times square, new york. Service supar. Ok make my trip team

    Travel Month: Jul 2024 (3-Night Stay)

    Room: Standard Room, 2 Double Beds (Traditional)

    3.0

    Average Stay

    ujwala p.

    The room was average considering we were 4 of us. Would have expected a bigger room. Also there should be provision for early check-in without charging exorbitant amounts. The room service provided was good.

    Travel Month: Jul 2024

    Room: Standard Room, 2 Double Beds, City View

    5.0

    Excellent Stay

    suman m.loyalty-iconsolo

    It was great value for me. Perfect for a solo woman traveller alone in the city. Staff is very friendly. Very pleasant stay.

    Travel Month: Jul 2024

    Room: Standard Room, 1 King Bed (Traditional)

    • user photos
    • user photos
    • user photos
    • user photos
    3.0

    B’fast ripoff

    ajay g.couple

    The difference in daily room tariff between “only room” and “room with b’fast” was usd 55, and we selected with b’fast. This was a ripoff since crowne plaza does not offer buffet b’fast, but just daily credit of only usd 40 for a coffee shop in their premises. Yes, that’s usd 15 lower than what we paid extra. Further, no veg salad not sandwich was available for the 5 days we stayed. That’s a ripoff and total cheating. Rooms also do not have refrigerator.

    Travel Month: May 2024 (4-Night Stay)

    Room: Standard Room, 1 King Bed, View (Times Square View)

    • user photos
    • user photos
    4.0

    Good Stay

    divyang j.loyalty-iconbusiness

    Great stay with all essential required room is decent size and you get all the shopping and restaurant near by

    Travel Month: May 2024 (3-Night Stay)

    Room: standard

    5.0

    Excellent view, even better hotel staff!

    paridhi d.family

    We had to extend our stay by one more night due to a health issue and oh my, evelyn (hope i’m spelling her name correctly) was more than accommodating and helpful. She even arranged a kettle and a few water bottles for us. It was an absolute delight to stay at the crowne plaza, on the 26th floor with the view of the city+times square. Everything was perfect.

    Travel Month: May 2024

    Room: Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

    • user photos
    • user photos
    4.0

    Good Stay

    ankit a.loyalty-iconbusiness

    Nice place to stay on times square. Price is reasonable as compared to other properties on times square.

    Travel Month: Apr 2024

    Room: Room, 1 King Bed, Accessible, Non Smoking (Communications Accessible)

    5.0

    Excellent Stay

    rakesh p.business

    I think crown plaza in times sqaure is by far the best property at a very affordable price and richness stay. The rooms are excellent and the staff is very helpful. I had 3 nights stay and i found it to be very comfortable.

    Travel Month: Apr 2024 (3-Night Stay)

    Room: standard

    1.0

    Horrible place in town square

    amit k.loyalty-iconsolo

    The receptionist was so rude. It looked like i am checking free of cost. I get to the hotel 12. 30 pm. Treatment of receptionist was not good. He blocked 150 $ from my card which i have not received till date. Although they give 3 water bottles per day free of cost. No toiletries in toilets i will not recommend the property

    Travel Month: Feb 2024

    Room: standard

    4.0

    Best in times square

    kapil k.solo

    It’s very close to the main happening theatres, restaurants and rockefeller. Just two minutes from times square

    Travel Month: Dec 2023 (8-Night Stay)

    Room: Standard Room, Non Smoking

    • user photos
    • user photos
    • user photos
    5.0

    Amazing location

    shruti b.loyalty-iconfamily

    Location was outstanding right next to times square. Room size is also big compared to other hotels.

    Travel Month: Jun 2023 (5-Night Stay)

    Room: Traditional Room, 2 Double Beds, Non Smoking

    3.0

    Average Stay

    brija.loyalty-icon

    Everything was perfect and good but why was i charged hidden charges

    Travel Month: Jun 2023

    Room: Standard Room, Non Smoking

    3.0

    Average Stay

    tejas.loyalty-icon

    Yes. The hotel is over hyped to the price they charge. We have to keep on asking for water bottle all the time. Even after cleaning room they were not replacing soaps n shampoo. Everything we have to ask. Also height of the room was very less like basement. No kitchen n breakfast is adding more problems. After paying so much hotel is not worth it.

    Travel Month: May 2023 (4-Night Stay)

    Room: Traditional Room, 2 Double Beds, Non Smoking

    4.0

    Ny stay

    arun.couple

    Very good stay. I strongly recommend to everyone

    Travel Month: Mar 2023 (5-Night Stay)

    Room: Standard Room, Non Smoking

    4.0

    Location

    kalpesh d.loyalty-iconsolo

    The best location in the heart of the city. Easy accessible.

    Travel Month: Feb 2020

    Room: Standard Room, Non Smoking

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