Review Of Phi Phi Island Cabana Hotel

It was a wonderful experience in all respects Location is just. Wow, staff is cooperative, accommodation is also good.

Room hygiene was poor – the bedsheets and pillows smelled musty as soon as we entered. Washroom was very small and didn’t feel fresh. There were a lot of mosquitoes in the room, even after closing everything. Food was the worst part – breakfast and restaurant dishes had an odd, almost rotten smell. We couldn’t eat most things. Staff felt unfriendly and uninterested in helping. Many power sockets were loose, so charging devices was difficult. For the price they charge, the maintenance and service levels were far below expectation. If you only care about the pool view and location, this place works. Otherwise, not recommended.

Worst customer service. Flush and Jetspray not working. Shower not working properly..No dental kit, we need to purchase from outside.

I stayed with my family for 2 nights. We had a good stay; the room was big and clean. The only thing is room cleaning is done after 3 PM, and they have limited staff. We had to walk a little to our room. Breakfast was only okay.

Location of the Hotel and Room size and View of Room is very very good. However, washroom are very small and very poorly managed.

it's beautiful with good service staff give good response food is great quality cleaning was fabulous

The location and pool were perfect and beautiful. However, the rooms were very old. Some basic amenities like drinking water was not available to be delivered to room if asked from reception or room service. We were asked to go to nearby 7/11 store at midnight for basic drinking water. No dental kit provided even on request. Asked to go to 7/11. The location was very good. The pool and the view was fantastic. But, the service could be much better. They did not have drinking water bottles at night and we were asked to go to nearby grocery store to fetch them. No dental kit provided, grocery store again. Rooms were out dated.

Location was good but cabana hotel service was not up to the mark

The pool area is so good with amazing view. The only problem i faced being a vegetarian is getting good veg breakfast.Rooms are also pretty good but i didn’t get dental kit and exhaust fan in washroom which was a little disappointing.

I didn't like the services provided at the restaurant. there were very less options for Indian Vegetarian Food. The rooms were not as equivalent to the coat I paid.

Very nice place to stay and very, very good view from pool. Nice over seeing Bay swimming pool.nice breakfast

Great View, Breakfast and the swimming pool was great. The staff are friendly and the location is also appropriate for family.

The staff were extremely rude. The amenities were really bad. breakfast was also bad, never ever go to this place, not worth the price. There are plenty, other places where you can go.

4

The have a serious water shortage problem in this property, and pathetic hygiene. AC doesn’t cool, property in 35 year old and not upgraded. Everything feels dates and very bad bed, no one cleans the swimming pool either.

The stay was wonderful. The location of the resort very easy and prime. Had fun staying

It was a beautiful resort but staff was uptight. You won’t get an extra bottle of water. 2 bottles is the limit. Rooms are old but the view is beautiful.

Perfect location and perfect resort to chill. Only con is there is no in room service for foodand drinks.

Our group of four recently stayed at the phi phi island cabana hotel that seemed perfect at first, thanks to its great location near the pier. Unfortunately, the experience turned out to be incredibly disappointing. The hospitality was practically nonexistent. We weren’t even provided with basic amenities like drinking water or toothbrushes and were instead told to buy them from a nearby 7-Eleven. No one bothered to help with our luggage, and the rooms were shockingly old and poorly maintained—the seat jet even broke on the very first day. We had chosen this hotel based on its pool, but even that couldn’t make up for the sheer lack of quality. To top it all off, our rooms were filled with mosquitoes, making sleep impossible. Overall, this stay was an absolute letdown.

Hotel room has cockroaches, stain in bathroom, no lifts, but best part is near to pier and close to market