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Review Of Phi Phi Island Cabana Hotel0123401234

Ton Sai Bay, Phi Phi | 2 minutes walk to Ton Sai Pier Koh Phi Phi

    User Rating & Reviews

    • everyone
    • group
    • couple
    • business
    • family
    3.7
    Very Good

    1980 Ratings

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 4
    • 3
    • 5
    • 3
    • 5
    • 5
    • 4
    • 5

    Rating Categories

    • Location3.6
    • Cleanliness4.3
    • Food3.6
    • Hospitality4.4
    • Value For Money2.9
    • Facilities3.1
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    Review Summary

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    • Almost no room service available at the property.
    • The location is excellent, very near to the pier with easy beach access.
    • Some rooms have a beautiful ocean view and are clean.
    • Breakfast options are decent but limited for vegetarians.
    Read more

    4.0

    Good Stay

    shivam j.couple

    Great location-barely 200 m from the Tonsai Pier, the property also opens up to the Log Dalum beach. The Swimming pool overlooks the sea and islands. Breakfast spread is decent-don't expect Indian food. The rooms seem a bit small and old-fashioned but are okayish.

    Travel Month: Dec 2025

    Room: Superior Double Room with Balcony

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    3.0

    Average Stay

    antu k.family with 1 kid

    Almost no room service, property is old and averagely maintained, location is good

    Travel Month: Dec 2025

    Room: Superior Triple Room with Balcony

    5.0

    Awesome location

    karishma s.group

    Awesome location with a beautiful view of the ocean and very near to the pier. Clean rooms and good breakfast options.

    Travel Month: Dec 2025

    Room: Superior Triple Room with Balcony

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    4.0

    Amazing Property.

    bhargav m.group

    Location was really good and near to pier. And property was on the beach and have beach access as well. Property is old but maintained.

    Travel Month: Dec 2025

    Room: Superior Double Room with Balcony

    5.0

    Excellent Stay

    arnab m.family with 1 kid

    It was a wonderful experience in all respects Location is just. Wow, staff is cooperative, accommodation is also good.

    Travel Month: Dec 2025

    Room: Superior Triple Room with Balcony

    2.0

    Only the View & Location Are Worth It

    virat b.couple

    Room hygiene was poor – the bedsheets and pillows smelled musty as soon as we entered. Washroom was very small and didn’t feel fresh. There were a lot of mosquitoes in the room, even after closing everything. Food was the worst part – breakfast and restaurant dishes had an odd, almost rotten smell. We couldn’t eat most things. Staff felt unfriendly and uninterested in helping. Many power sockets were loose, so charging devices was difficult. For the price they charge, the maintenance and service levels were far below expectation. If you only care about the pool view and location, this place works. Otherwise, not recommended.

    Travel Month: Dec 2025

    Room: Superior Double Room with Balcony

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    1.0

    Terrible Stay

    jatinkumar a.couple

    Worst customer service. Flush and Jetspray not working. Shower not working properly..No dental kit, we need to purchase from outside.

    Travel Month: Nov 2025

    Room: Superior Double Room with Balcony

    4.0

    Good Stay

    meeran m.family

    I stayed with my family for 2 nights. We had a good stay; the room was big and clean. The only thing is room cleaning is done after 3 PM, and they have limited staff. We had to walk a little to our room. Breakfast was only okay.

    Travel Month: Nov 2025

    Room: Deluxe Triple Room

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    3.0

    Average Stay

    pulkit g.family with 1 kid

    Location of the Hotel and Room size and View of Room is very very good. However, washroom are very small and very poorly managed.

    Travel Month: Nov 2025

    Room: Superior Triple Room with Balcony

    5.0

    great location with great service

    prashant r.group

    it's beautiful with good service staff give good response food is great quality cleaning was fabulous

    Travel Month: Nov 2025

    Room: Superior Triple Room with Balcony

    3.0

    Average Stay

    nishanth s.group

    The location and pool were perfect and beautiful. However, the rooms were very old. Some basic amenities like drinking water was not available to be delivered to room if asked from reception or room service. We were asked to go to nearby 7/11 store at midnight for basic drinking water. No dental kit provided even on request. Asked to go to 7/11. The location was very good. The pool and the view was fantastic. But, the service could be much better. They did not have drinking water bottles at night and we were asked to go to nearby grocery store to fetch them. No dental kit provided, grocery store again. Rooms were out dated.

    Travel Month: Nov 2025

    Room: Superior Twin Room with Balcony

    4.0

    Good Stay

    damanvir s.

    Location was good but cabana hotel service was not up to the mark

    Travel Month: Oct 2025

    Room: Superior Twin Room with Balcony

    5.0

    cabana is worth it

    siddharth s.family with 1 kid

    The pool area is so good with amazing view. The only problem i faced being a vegetarian is getting good veg breakfast.Rooms are also pretty good but i didn’t get dental kit and exhaust fan in washroom which was a little disappointing.

    Travel Month: Oct 2025

    Room: Superior Triple Room with Balcony

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    3.0

    Average Stay

    harsh g.family with 3 kids

    I didn't like the services provided at the restaurant. there were very less options for Indian Vegetarian Food. The rooms were not as equivalent to the coat I paid.

    Travel Month: Oct 2025

    Room: Superior Triple Room with Balcony

    5.0

    fun filled

    praveen g.family

    Very nice place to stay and very, very good view from pool. Nice over seeing Bay swimming pool.nice breakfast

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Superior Double Room with Balcony

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    4.0

    Good Stay

    imaad s.group

    Great View, Breakfast and the swimming pool was great. The staff are friendly and the location is also appropriate for family.

    Travel Month: Sep 2025

    Room: Superior Double Room with Balcony

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    2.0

    Poor Stay

    yash g.couple

    The staff were extremely rude. The amenities were really bad. breakfast was also bad, never ever go to this place, not worth the price. There are plenty, other places where you can go.

    Travel Month: Sep 2025

    Room: Superior Double Room with Balcony

    3.0

    Average Stay

    hazel s.group

    4

    Travel Month: Aug 2025

    Room: Superior Triple Room with Balcony

    1.0

    Outdated, not upgraded since 1990, extreme water shortage and cleaning issu

    aakash k.couple

    The have a serious water shortage problem in this property, and pathetic hygiene. AC doesn’t cool, property in 35 year old and not upgraded. Everything feels dates and very bad bed, no one cleans the swimming pool either.

    Travel Month: Aug 2025

    Room: Superior Double Room with Balcony

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    5.0

    Excellent Stay

    hamza k.

    The stay was wonderful. The location of the resort very easy and prime. Had fun staying

    Travel Month: Jun 2025

    Room: Superior Double Room with Balcony

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