Review Of Grand Mandarin Residence

Very nice service, good staff, everything was good.

I had taken 2 rooms out of which I had already paid for one and I paid for the other on check in. Next day I asked for dollar exchange to pay for the next night and they said they don't have this facility so I had to go to a mall half an hour away and then before 12 the reception put the lights off in the room saying this was because we didn't pay for the second night. I told them this isn't done in any part of the world but they were not even apologetic nor did any manager even bother to call me. Will never ever come here again or recommend this place to my friends.
The next day, room wasn't cleaned. Had to ask them to clean the room on the third day.

The location is quite good and service provided is very nice.
Nice accommodation at a good price. Only thing is hotel staff should understand a bit of English. It would make communication much easier.

Pathetic staff do not know how to speak English. Make you beg for internet. Do not take ownership of problem.