Review Of WOOD PALACE HERITAGE RESORT

The Staff at the property is very helpful and hospitable. The Ambience of the property is beautiful and serene, with pleasant weather and amazing scenery. However, the buildings and rooms are a bit old and run down, and some renovation work is underway. The Cleanliness of the rooms is decent, but some guests have reported issues with the water in the bathrooms. There is no restaurant on the property, but the staff can arrange for outside food. Overall, it's a good place to stay with family, especially if you're on a budget.

• Staff

  The staff at the property were exceptional and provided fantastic hospitality. They were very helpful and accommodating, making the stay very comfortable and enjoyable. The service provided by the staff was great and they went above and beyond to ensure that guests had a pleasant experience.

• Ambience

  The property had a very good ambience with a pleasant climate and beautiful scenery. The buildings and rooms had an antique and traditional Kerala style, which added to the overall charm of the property. The campus was well-maintained and had a peaceful and calm atmosphere.

• Cleanliness

  The property was very clean and well-maintained. The rooms and bathrooms were neat and tidy, and the staff ensured that the property was kept clean throughout the stay. Guests were impressed with the level of cleanliness and hygiene maintained at the property.