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Review Of Western Suites Hotel & Spa

ORR - Marathahalli, Bangalore | 7 minutes walk to Rmz Ecospace

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.1
    Good

    151 Ratings, 69 Reviews

    excellent
    18%
    very good
    21%
    average
    27%
    poor
    17%
    bad
    17%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 3
    • 3
    • 3
    • 1
    • 1
    • 4
    • 2
    • 5
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    Guests generally appreciate the friendly staff and good location of this property, which is close to shops and restaurants. However, many highlight cleanliness issues and lack of basic amenities like working AC, toiletries, and reliable water supply. Some guests found the rooms dated and uncomfortable, while others noted a need for better maintenance. Overall, it seems suitable for budget-conscious stays but may come with a few drawbacks.

    Sort by:

    Positive first
    3.0

    Average Stay

    shivanand g.group

    Room provided was good but the some appliances like tv not working also tap water in washroom is very slow. Also I mentioned them to send cleaning staff two times for room cleaning and they said they will send them but nobody came for cleaning. So my overall experience is average.

    Travel Month: Aug 2025

    Room: Deluxe Double Room

    3.0

    good for the price

    mahashweta p.solo

    Price is less, room quality is average, location quality is very good, market and all good location is nearby

    Travel Month: Jul 2025

    Room: Deluxe Double Room

    1.0

    Terrible Stay

    mercy h.

    It was terrible,the room was dirty, bedsheets were not clean and the washroom was so stinky, I complaint to them they were like all rooms are like that, I even took some photos in that,,I requested them to changed the room but it was not allowed because all room were the same,and some AC is not working.

    Travel Month: Jul 2025

    Room: CLASSIC ROOM

    2.0

    worst experience

    solo

    Water is leaking from the ceiling and also the washbasin drain system is blocked and water is coming back to surface due to blockage

    Travel Month: Jun 2025

    Room: Deluxe Double Room

    2.0

    Below the average

    abhishek r.couple

    Hotel is on 2nd floor and lift is very old and small. Room is decent size and also cleaned but the wooden godrej was broken. Main disappointment was the bathroom, all the tap was leaked and water continuously falling.

    Travel Month: Dec 2024

    Room: Deluxe Double Room

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    1.0

    Terrible Stay

    arjya m.business

    The hotel was very shabby and not so clean. Maintenance is very poor. Although, i had no issues with the reception. I would not recommend this hotel at all.

    Travel Month: Dec 2024

    Room: Deluxe Double Room

    2.0

    Disappointing experience - not worth the stay

    mainak s.loyalty-iconbusiness

    I recently stayed at western suites hotel and unfortunately, my experience was far from satisfactory. Here are the main issues i encountered: despite the listing promising wi-fi, i was unable to access the internet during my entire stay. This was incredibly inconvenient, especially as i needed it for both work and communication. There were no basic washroom amenities such as soap, shampoo, or a toothbrush kit. It's frustrating that i had to go out of my way to buy these essentials when they are typically expected in any hotel room. The cleanliness of the room was appalling. Dust on surfaces, stains on the bedspread, and the bathroom clearly hadn’t been properly cleaned before my arrival. I had to request basic cleaning supplies just to feel comfortable. Overall, i would not recommend this hotel. The lack of essential amenities and the poor room conditions made my stay disappointing, and i will not be returning.

    Travel Month: Dec 2024 (10-Night Stay)

    Room: Deluxe Double Room

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    1.0

    Terrible Stay

    gautam.

    It was s worst stay ever, no proper cleaning done, ac not working. Done.

    Travel Month: Dec 2024 (7-Night Stay)

    Room: CLASSIC ROOM

    4.0

    Good to stay

    raghu p.business

    Good place to stay. Staff are friendly. Hotel looks very old they need to improve this. Improve the hygienic in parking area

    Travel Month: Sep 2024

    Room: Deluxe Double Room

    3.0

    Average Stay

    mercy h.

    The room was ok, tv was not working the power code cable itself came off, and water was not there around 11:30pm we went down and asked for water and the towel which they provide was not at all good the actual colour was white but we can tell it’s been used multiple times and looks so old. They can improve in that and the room was very suffocating too.

    Travel Month: Sep 2024

    Room: CLASSIC ROOM

    5.0

    Excellent Stay

    jaya p.

    This are best for couples pg and feel compartable. Reception also nice person and welcome nicely.

    Travel Month: Aug 2024

    Room: CLASSIC ROOM

    2.0

    Poor Stay

    prathmesh s.couple

    No handwash or shampoo in bathroom, ac wasn't working properly. They even charged for extra water bottle. Towels weren't clean. Furniture in room was broken.

    Travel Month: Aug 2024 (3-Night Stay)

    Room: CLASSIC ROOM

    2.0

    Bad experience

    faraz a.business

    The toilet jetspray does not work properly. Hotel staffs are reluctant to do housekeeping and cleaning the room

    Travel Month: Aug 2024 (6-Night Stay)

    Room: CLASSIC ROOM

    4.0

    Good Stay

    narsimha k.

    Hotel and hotel staff are good. Very close to eco space. Food we can get even late night. Easy to commute. Staff helped to keep my luggage until evening without any issue. Staying here for 2 nd time. Premises looks old but okay for a day or 2.

    Travel Month: Jul 2024

    Room: CLASSIC ROOM

    4.0

    Budget friendly

    narsimha k.business

    It’s close to main road. Food and travel easy to go around. Medical temple. Food a very reasonable price.

    Travel Month: Jul 2024

    Room: CLASSIC ROOM

    3.0

    Unhappy guest. With multiple remainders and complain things didnt work

    shruti h.family

    Room could have been better. No ac was working no hot water. Housekeeping staff as an attitude of not doing things and commands us go wherever you want go and complain

    Travel Month: May 2024 (3-Night Stay)

    Room: CLASSIC ROOM

    5.0

    Amazing stay f

    muralidharan.couple

    It was amazing stay and staff were very friendly and helpful. For couples it's best place for safety

    Travel Month: May 2024

    Room: Deluxe Double Room

    3.0

    Ok for night stay

    satish s.loyalty-iconcouple

    Just ok for night stay. It needs more cleaning to keep away mosquitos. Initially the room given at 2nd floor was very dark and not at all for living, later it was changed to 3rd floor.

    Travel Month: May 2024

    Room: CLASSIC ROOM

    5.0

    Neat and clean

    abir d.business

    Good service, neat and clean, well behaved, helpful, ac well conditioned, bathroom clean, place is also good

    Travel Month: Apr 2024

    Room: CLASSIC ROOM

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    2.0

    Not good

    vijayakumar c.loyalty-iconbusiness

    No water, no ac, not clean. In fact no lift also to 2nd floor. Overall it is vey bad experience. Not

    Travel Month: Apr 2024

    Room: Deluxe Double Room

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