We stayed here 3 nights. Pros:
location - easy access, bang on the highway
property - good property, views, outdoors seating and a heritage wing to boast of
rooms palace wing - comfortable with good views (suite room)
staff - was polite and had equitable employment with good gender ratio. Enjoyed the little conversations
parking - ample parking, so wasn’t a hassle cons:
food - very bad taste and quality, we preferred to eat at the restaurants right across the road. 1/3rd the price, better taste, similar quality. Also some days they wouldn’t serve ala carte, only buffet. Responsiveness - no one answers the phone at reception/housekeeping toiletries - not stocked standard dental kit /shower cap etc and is made worse by no one answered the extensions. Washroom ventilation- no ventilation in washrooms