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Review Of WelcomHeritage Ramgarh, Chandigarh
Panchkula Extension, Panchkula
User Rating & Reviews
- everyone
- couple
- family
- group
- solo
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Very Good
654 Ratings, 370 Reviews
Last 10 Customer Ratings (Latest First)
- 5
- 5
- 3
- 4
- 5
- 5
- 5
- 4
- 5
- 5
Reviews Summary
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This property is a hidden gem, offering a beautiful blend of heritage charm and modern amenities. Guests rave about the warm hospitality, well-maintained rooms, and delicious food, making it a delightful getaway. With a significant historical vibe and live folk music, it creates a unique experience. Though access to the property may be challenging and some noted limited outdoor activities, the serene ambiance and attentive staff truly enhance the stay. Perfect for families seeking a peaceful retreat!
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Positive first
5.0
Excellent Stay
sapna b.solo
Amazing stay, nice hospitality. It gives you a royal feel and the Radha Krishna temple inside is adding essence to the property.. highly recommended
Room: Heritage Room
WelcomHeritage Ramgarh, Chandigarh
Dear Valued Guest, Thank you for sharing your valuable feedback. We are delighted to know that you enjoyed the food and service during your stay with us.I also thank for mentioning about the temple. Your kind words of appreciation mean a lot — such recognition truly motivates our team to continue delivering memorable experiences. We look forward to welcoming you back soon. Warm Regards, Deepak Kumar Gouniyal General Manager Welcomheritage Ramgarh
3.0
Average Stay
sunandan s.
Food too expensive
Room: Heritage Room
WelcomHeritage Ramgarh, Chandigarh has replied on Wed Aug 27 14:26:42 IST 2025
Dear Valued Guest , Thank you for sharing your valuable feedback with us. We are delighted to know that you enjoyed your overall experience at our hotel. We have noted your concern regarding the pricing of food. Please be assured that our pricing is aligned with the quality of ingredients used, the service standards we maintain, and the overall dining experience we strive to provide. However, your feedback is very important, and we will certainly review it with our culinary team to ensure we continue offering value to our guests. We sincerely hope to welcome you back soon and look forward to serving you again. Warm Regards, Deepak Kumar Gouniyal General Manager Welcomheritage Ramgarh, Panchkula
4.0
Good Stay
ingo h.couple
Really Very nice heritage hotel and all well maintained. Gives feeling’s of former days. Special in night time amazing view. Restaurant very nice and all delicious taste with perfect service Sonur Rooms are really big and nice interior. Important to ask for room with window that in case not you get room without and this for me like stay in cellar. No hot water in bathroom. And it’s bit far away from inner city Chandigarh
Room: Heritage Room
WelcomHeritage Ramgarh, Chandigarh has replied on Fri Aug 29 11:55:08 IST 2025
Dear Valued Guest, Thank you so much for appreciating our food and service. Your kind words mean a lot to us and motivate our team to continue delivering the best hospitality experience. We look forward to welcoming you again soon. Warm Regards, Deepak Kumar Gouniyal General Manager WelcomHeritage Ramgarh Panchkula
5.0
Excellent Stay
smita k.couple
it was nice stay. very co operative staff food was too good homely. stay feel like maharaja . mr arvind is very helpful. Cook mr Thapa is also cooked delicious food.
Room: Heritage Room
WelcomHeritage Ramgarh, Chandigarh has replied on Fri Aug 29 11:56:36 IST 2025
Dear Valued Guest, Thank you so much for appreciating our food and service. Your kind words mean a lot to us and motivate our team to continue delivering the best hospitality experience. We look forward to welcoming you again soon. Warm Regards, Deepak Kumar Gouniyal General Manager WelcomHeritage Ramgarh Panchkula
5.0
Perfect place to visit
anish k.family with 2 kids
Food was awsome Staff were very kind and coperative Property was excellent Everything was fantastic and great Had an excellent time…
Room: Luxury Room
WelcomHeritage Ramgarh, Chandigarh has replied on Sun Aug 17 13:35:52 IST 2025
Dear Valued Guest, Thank you so much for appreciating our food and service. Your kind words mean a lot to us and motivate our team to continue delivering the best hospitality experience. We look forward to welcoming you again soon. Warm Regards, Deepak Kumar Gouniyal General Manager WelcomHeritage Ramgarh Panchkula
4.0
Good Stay
vaibhav c.family
The stay was very nice.. the rooms were newly renovated and fresh... and the staff was very cooperative. One family member is gluten allergic and chef thapa took great care in dinner that we can have things which is not having the same. made chilla and roti gluten free. the approach is little deceptive ofnot going in a good place.. but it was nice... it is still under renovation on ground.. but it was nic
Room: Premium Room
WelcomHeritage Ramgarh, Chandigarh
Dear Vaibhav, Thank you for sharing your experience. We're delighted to hear that you enjoyed your stay and found the newly renovated rooms fresh and comfortable. It's great to know that Chef Thapa was able to accommodate your family member's dietary needs with gluten-free options. We appreciate your understanding regarding the ongoing upgradations. Your feedback is valued, and we look forward to welcoming you back in the future! Warm Regards Akshit Malhotra General Manager WelcomHeritage Ramgarh
5.0
Roya
ravinder.family with 1 kid
We had a fantastic stay at Welcome Heritage Ramgarh with Royal Atmosphere. The location was perfect, offering stunning views and a peaceful atmosphere. Our room was spacious, clean, and well-equipped with everything we needed for a comfortable stay. The staff were incredibly friendly and helpful, always going above and beyond to ensure we had a great experience. The food was delicious, with a wide variety of options to choose from. We especially enjoyed the Swimming Pool. We highly recommend Welcome Heritage Ramgarh for a relaxing and enjoyable getaway.
Room: Premium Room
WelcomHeritage Ramgarh, Chandigarh
Dear Ravinder, Namaskar! Thank you so much for your kind words and for taking the time to share your experience at WelcomHeritage Ramgarh. We are truly delighted to know that you enjoyed the royal atmosphere, stunning views, and serene ambiance of our property. It’s heartening to hear that our spacious rooms, friendly staff, and delicious food contributed to making your stay memorable. We're also glad you had a great time at the swimming pool — a guest favorite! Your recommendation means a lot to us, and we look forward to welcoming you back for another relaxing and enjoyable getaway soon. Warm regards, Akshit Malhotra General Manager WelcomHeritage Ramgarh
5.0
Excellent Stay
lalit c.
It was a 5 star experience staying at Welcome Heritage Ramgarh. Right from receiving us till the time they have left us they were all in the game Mr Ravinder, Mr Sonu , Mr Ankit , Chef Mr Thapa, Chef Mr Sharma, Ms Roop , Mr Rasham and all those names which are slipping from mind ...Everybody did fantastic job Food was excellent and beyond our imagination. From A to Z ...It was marvellous experience. I would like to visit again and again for the butter chicken which they served us. Thanks Lalit Chopra
Room: Premium Room
WelcomHeritage Ramgarh, Chandigarh
Dear Mr. Chopra, Namaskar from WelcomHeritage Ramgarh! Thank you so much for taking the time to share your heartfelt feedback. It brings immense joy to hear that your stay was nothing short of a 5-star experience—from the warm welcome to the fond farewell. Your kind words for Mr. Ravinder, Mr. Sonu, Mr. Ankit, Chef Thapa, Chef Sharma, Ms. Roop, Mr. Rasham, and the entire team mean a lot to us. We are thrilled that our hospitality, service, and especially the butter chicken, left such a lasting impression! We strive to make each guest feel cared for and create experiences that are remembered long after check-out. It was our absolute pleasure to host you, and we can’t wait to welcome you back for many more delightful visits. Warm regards, Akshit Malhotra General Manager WelcomHeritage Ramgarh
5.0
A Royal Retreat Like No Other — A Hidden Gem of Regal Hospitality
juhi b.group
Our recent stay at this fort-turned-luxury boutique hotel was nothing short of magical. Nestled amidst timeless architecture and steeped in history, the property is a stunning blend of royal grandeur and modern comfort. With just 42 immaculately maintained rooms, it felt like we had the entire palace to ourselves, yet every moment was alive with warmth, precision, and care. From the moment we arrived, the hospitality was extraordinary. We were warmly welcomed and offered early check-in, which was a blessing after a long journey. What truly set this property apart was their graceful flexibility—allowing a late check-out without hesitation, giving us that extra time to soak in the serenity of the place. The rooms were elegantly appointed, echoing the regal charm of the fort’s past while offering every modern convenience. The cleanliness was impeccable, and the discipline in the way the hotel is run is admirable—it’s clear that attention to detail is part of their ethos. One of the highlights for our family was how wonderfully kid-friendly the property is. From warm smiles to specially prepared meals, our child felt like royalty! The staff’s patience and kindness left a lasting impression on all of us. The culinary experience was sublime. Every meal was a celebration of flavor—authentic regional delicacies alongside curated global dishes. The chefs are artists, and the dining staff made each meal feel like a banquet. Within the fort’s walls, we discovered a peaceful mandir, tucked away like a spiritual gem, perfect for early morning reflection. And the pool—oh, the pool! Framed by ancient stone walls and bougainvillea, it was the perfect oasis to unwind, offering a tranquil yet majestic vibe. What made this stay truly exceptional was not just the unique location or the stunning heritage setting, but the people. Every member of the team, from housekeeping to management, exuded warmth, professionalism, and a genuine desire to make our stay fab.
Room: Premium Room
WelcomHeritage Ramgarh, Chandigarh
Dear Ms. Bhutani, Namaskar from WelcomHeritage Ramgarh! We are truly humbled and overjoyed by your generous words. Your review beautifully captures the essence of what we strive to offer—a regal yet personal experience steeped in heritage, comfort, and heartfelt hospitality. It brings us immense joy to know that every aspect of your stay, from the early check-in to the kid-friendly environment and your peaceful moments at the mandir, added to your family’s memorable experience. We’re especially delighted that our culinary and service teams could curate a dining journey worthy of royalty for you. Your kind mention of the team’s discipline, attention to detail, and warmth affirms the values we hold dear. We believe in creating not just a stay, but a memory—and it’s heartening to hear that we succeeded in doing that for you. On behalf of the entire team, we thank you once again for choosing to stay with us. We look forward to welcoming you back to your royal retreat very soon! Warmest regards, Akshit Malhotra General Manager WelcomHeritage Ramgarh
5.0
Short fantastic trip
lokveer s.family
We booked on MMT as I am an MMT Black member. Food was delicious and very tasty. Ambience and hospitality was excellent.
Room: Premium Room
WelcomHeritage Ramgarh, Chandigarh
Dear Mr. Singh, Thank you for sharing your wonderful experience! We're delighted to hear that you enjoyed the trip, the delicious food, and the excellent ambience and hospitality. Your feedback is truly appreciated! Warm Regards Akshit Malhotra General Manager WelcomHeritage Ramgarh
5.0
Good
ashutosh a.family
Nice property. Excellent food. Good service. New rooms are to be preferred. Staff at restaurant was courteous. Breakfast was good.
Room: Luxury Room
WelcomHeritage Ramgarh, Chandigarh
Dear Ashutosh, Thank you for your kind feedback! It’s wonderful to hear that you enjoyed the property, food, and service. We're glad you had a pleasant experience with our courteous restaurant staff and breakfast. We look forward to welcoming you again soon! Akshit Malhotra General Manager WelcomHeritage Ramgarh
2.0
worst hotel
krishan y.group
Food described as tasteless, bland, or poorly prepared. Presentation: Meals described as unappetizing, poorly presented, or looking like they've been sitting out. Freshness: Ingredients not fresh, dishes looking stale or past their prime. Hygiene: Dirty serving dishes, uncleanliness in the dining area. Service: Slow service, incorrect orders, and staff who are unhelpful or lack empathy. Swimming pool is too small like kids pool. Limited quantity in Dinner if you're added in hotel fare
Room: Premium Room
WelcomHeritage Ramgarh, Chandigarh
Dear Mr. Yadav, Greetings from WelcomHeritage Ramgarh. Thank you for taking the time to share your feedback. We are genuinely surprised and disappointed to read your comments, as they do not reflect the experience observed during your visit. While dining at the restaurant, you and your colleagues had personally appreciated the food multiple times—both to our service team and to the chef who interacted with you at your table. At no point during your meals did you raise any concerns, and our team regularly checked in to ensure everything was satisfactory. We would also like to clarify that your booking was on a MAP (Modified American Plan) basis, which includes a fixed menu dinner. Starters are not part of the MAP inclusions. Even then, our team did their best to accommodate your preferences within the set meal offering. Your comments regarding food hygiene, freshness, and service are inconsistent with your in-person feedback, and we would have gladly addressed any issue had it been brought to our attention during your stay. Regarding the swimming pool, it is a heritage-style plunge pool designed for relaxation within the architectural constraints of the 325-year-old palace. We’ve noted your suggestion for future improvements. We also attempted to reach you for further clarity on your feedback, but unfortunately, your phone remained unreachable. We truly value constructive criticism and are committed to continuous improvement. We hope to welcome you again for a more aligned experience. Warm regards, Akshit Malhotra General Manager WelcomHeritage Ramgarh
5.0
Excellent
twinkle s.family with 2 kids
nice property and excellent aura .. polite staff and best part was the food . specially the chef came and asked for the flavours and taste .. must visit again 5 star for the ramgarh heritage ..
Room: Premium Room|Luxury Room
WelcomHeritage Ramgarh, Chandigarh
Dear Twinkle, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the property, staff, and especially the food. It's great to know that the chef's personal touch made your experience even better. We look forward to welcoming you back for another visit. Warm Regards Akshit Malhotra General Manager WelcomHeritage Ramgarh
5.0
Fee like king
family with 1 kid
Great Hospitality Great ambience Food is 👌 Must visit once and have a Fantabolous experience at this place
Room: Heritage Room
WelcomHeritage Ramgarh, Chandigarh
Dear Guest, Thank you for your wonderful review! We're thrilled to hear that you felt like royalty during your visit. It's great to know you enjoyed the hospitality, ambience, and food. We appreciate your recommendation and hope to welcome you back for more fabulous experiences! Warm Regards Akshit Malhotra General Manager WelcomHeritage Ramgarh
5.0
royal vibes ✅
gouri s.family
our stay was really comfortable , wonderful ambience and food was really delicious.staff is really courteous.
Room: Premium Room
WelcomHeritage Ramgarh, Chandigarh
Dear Ms. Gouri Shukla, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the ambiance, food, and the courteous service during your stay. It means a lot to us to know you found it comfortable. We look forward to welcoming you back soon! Akshit Malhotra General Manager WelcomHeritage Ramgarh
5.0
Welcome Heritage is true to its name, rich in heritage & hospitality.
pashveen k.family with 1 kid
Hospitality is the USP of this resort. Every nook and corner of this property speaks about its rich heritage. Food is amazing and the staff members are very professionally trained , managing it all very well. We had a nice family stay here .
Room: Premium Room
WelcomHeritage Ramgarh, Chandigarh
Dear Pashveen, Thank you for sharing your wonderful experience at Welcome Heritage. It's heartwarming to hear that you enjoyed the rich heritage and hospitality throughout the property. We're glad that you found the food amazing and appreciated the professionalism of our staff. We hope to welcome you back for more memorable family stays in the future! Warm Regards Akshit Malhotra General Manager WelcomHeritage Ramgarh
5.0
Excellent Stay
anamika y.family with 3 kids
Had an amazing stay at Welcome Heritage Ramgarh in Panchkula with my family! We were a group of 4 adults and 3 children, and the resort truly catered to our needs. The rooms were clean, comfortable, and spacious, providing a perfect retreat for our family. The food was delicious, with a variety of options to suit everyone's taste buds. The staff were extremely welcoming and helpful, making sure our stay was nothing short of exceptional. The property's serene surroundings and well-maintained grounds added to the charm, making it an ideal getaway from the city. Highly recommend Welcome Heritage Ramgarh for a relaxing and enjoyable family vacation!
Room: Luxury Room
WelcomHeritage Ramgarh, Chandigarh
Dear Anamika, Thank you for sharing your wonderful experience at Welcome Heritage Ramgarh! It’s fantastic to hear that you and your family enjoyed your stay, from the clean and spacious rooms to the delicious food and the welcoming staff. We’re delighted that you found the serene surroundings to be a perfect escape. Your recommendation means a lot to us, and we look forward to welcoming you back for another relaxing getaway! Warm regards, Akshit Malhotra General Manager WelcomHeritage Ramgarh
1.0
Terrible Stay
aditya a.family
1)Location is outside Panchkula. 2) It’s posted as Itc welcome but is nothing like Itc is in terms of service and quality. 3) food quality is pathetic and they serve old stale food. Milk has insects floating in it. 4) staff is rude and disgusting. 5) Roop the receptionist , worst staff a hotel can have .6) the hotel has no sos or medical kit and can’t arrange simple saridon or bandages from nearby chemists either. 7) swimming pool is enjoyed by monkeys swimming in it. 8) disgusting hygienic standards. 9) The windows have been jammed in the room
Room: Premium Room
WelcomHeritage Ramgarh, Chandigarh has replied on Mon May 19 15:01:00 IST 2025
Dear Guest, Thank you for taking the time to share your feedback. We’re sorry to learn that your experience at WelcomHeritage Ramgarh did not meet your expectations. However, we would like to clarify certain points from our side to present a balanced perspective. During your stay, our records show that on Day 1, food was ordered by you through an external delivery service (Swiggy/Zomato). As per hotel policy, and in the interest of guest security, our team requested that you collect the order at the reception and make payment directly. However, you insisted that the delivery personnel be allowed to deliver the food to your room, which is not permissible for safety reasons. On Day 2, you ordered a non-vegetarian platter through in-room dining. Following your feedback, our Executive Chef personally checked the dish and found it to be freshly prepared and up to standard. Despite this, and as a gesture of goodwill, our F&B team did not charge you for the platter. You also raised concerns about the windows being sealed in the room. Please note that windows are secured deliberately for guest safety due to occasional wildlife presence in the area. In particular, monkeys can be unpredictable, and as a preventive measure, we have installed electric fencing across the property. However, despite our efforts, they sometimes find a way in, and we are continuously working on further enhancing our control mechanisms. Regarding the swimming pool, it is maintained under strict hygiene and cleaning protocols. On the subject of medical assistance, as per government regulations, we are not authorized to provide medication such as painkillers or saridon. However, a fully stocked first-aid kit is available, and we can assist in connecting guests with medical professionals when needed. It was also reported by our team that you were verbally aggressive and made repeated demands for exclusive butler service and special discounts. Despite this, our front office team offered you a complimentary upgrade from your originally booked base-category room. We appreciate your feedback and understand that expectations can vary. At the same time, we stand by our team’s efforts and the protocols we follow in the interest of safety, hospitality, and guest experience. We hope you will consider visiting us again with a fresh perspective and allow us the opportunity to serve you better. Warm regards, Akshit Malhotra General Manager WelcomHeritage Ramgarh
5.0
Heritage Ramgarh review with family on parents anniversary
siddharth r.family with 1 kid
All the staff greets you whenever you pass by them. Resort is well maintained garden is lavish green, swimming pool is though small but very fun. Talking about the food, it is amazing 🤩.
Room: Heritage Room
WelcomHeritage Ramgarh, Chandigarh
Dear Mr. Rawat, Thank you so much for choosing WelcomHeritage Ramgarh to celebrate such a special occasion with your family. We're truly delighted to know that you had a memorable experience and enjoyed the lush green gardens, the pool, and our food offerings. It’s heartening to hear that our team’s warm greetings and hospitality added to your celebration. Your kind words encourage us to continue delivering exceptional service and preserving the heritage charm of our property. We look forward to welcoming you and your family again for many more cherished moments. Warm regards, Akshit Malhotra General Manager WelcomHeritage Ramgarh
3.0
Average Stay
parshant j.couple
No welcome drinks were served as mentioned while booking the hotel.No hair dryer was there in the washroom
Room: Heritage Room
WelcomHeritage Ramgarh, Chandigarh
Dear Guest, Thank you for taking the time to share your feedback. We sincerely regret to hear that certain aspects of your stay did not meet your expectations, especially regarding the welcome drinks and the hair dryer. Please allow us to clarify that hair dryers are available in the room upon request, and our team would have been happy to assist had we been informed during your stay. We have also taken note of your comment about the welcome drinks and will ensure better communication and delivery of all inclusions going forward. We truly value your input and hope to welcome you back for an improved experience in the future. Warm regards, Akshit Malhotra General Manager
