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Baner, Pune
71 Ratings, 52 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the property's budget-friendly rates and convenient location near attractions. Many highlight the welcoming staff and clean rooms. However, there are frequent complaints about poor housekeeping, unclean washrooms, and issues with breakfast service. While some enjoyed comfortable stays, others faced problems with the management and room conditions, which impacted their experiences.
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Terrible Stay
No washrrom clean no proper beadsheet clean very dusty and no compliment water bottle and towel
Room: Deluxe Room
Via Skyline I has replied on Wed Aug 13 16:41:10 IST 2025
We sincerely apologize for the inconvenience caused during your stay. Cleanliness and basic amenities such as fresh linen, towels, and drinking water are part of our standard offerings, and it’s unfortunate to know that we fell short in providing them during your visit. Your feedback has been shared with the concerned team to ensure proper housekeeping checks and timely arrangement of all essentials for our guests. The issue has now been resolved.
Dont trust make my trip app
I went to hotel then receptionist disaggree to give me accomaodation by giving an execuse of full oxxupancy and choke problem and said to go to another hotel of theirs so i have to travel which caused me trouble and the hotel they send me was cheap and 3rd class no lighting in bulb etc.
Room: Deluxe Room
Via Skyline I has replied on Fri Aug 08 16:33:42 IST 2025
We apologise for the inconvenience caused due to the unavailability of accommodation upon your arrival and the subsequent transfer to another property. We regret that this caused you trouble and that the alternate hotel did not meet your expectations. Your feedback has been shared with our reservations and management teams to improve booking transparency and ensure better guest experiences. The issue has been resolved now, and we hope you will give us another opportunity to provide you with a comfortable and hassle-free stay in the future.
Excellent Stay
The stayed at this hotel and I must say if u r looking for an good ambience hotle in budget, do come here. It has great rooms and clean washrooms as well. The stayed at this hotel and I must say if u r looking for an good ambience hotle in budget, do come here. It has great rooms and clean washrooms as well.
Room: Deluxe Room
Via Skyline I has replied on Thu Jul 24 14:01:08 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Unhygienic Hotel rooms with un cleaned washrooms
The washroom was not cleaned neither the room . Room cleaning service was also not there. I booked deluxe room with breakfast but they denied giving the breakfast after i need to contact the support for the issue and no timely service of breakfast until and unless you call them more than 50 times then they will give the breakfast. Overall not a good experience
Room: Deluxe Room
Terrible Stay
the most terrible hotel of fab., this was book with food but same was refused at reception desk. horrible toilet worst than public toilet. horrible condition of room, wifi not working, uncleaned dusty room, wire hanging, no mirror in washroom. washroom was not cleaned inspite of repeat reminders. no dustbin in room. fan uncleaned. intermittent power off issue. need 100% refund for this horrible things. make my trip has no. control over such property. who has approved this property?
Room: Deluxe Room
Via Skyline I has replied on Thu Oct 30 16:00:41 IST 2025
We sincerely apologize for the inconvenience you faced. Your feedback is noted, and we’ll take immediate steps to improve. Thank you for bringing this to our attention.
trible
Very very bad experience, it was a boys pg in which they had kept two room as part of hotel. Very dirty bed and washroom very terible
Room: Deluxe Room
Via Skyline I has replied on Thu Jul 24 17:26:45 IST 2025
We deeply regret the unpleasant experience you had during your stay. Your concerns regarding the cleanliness and overall property setup have been taken seriously and escalated to the concerned team. Issues have been resolved now to ensure a more hygienic and comfortable environment for our future guests.
Excellent Stay
Stayed for a day during transit. Comfortable and peaceful stay. Clean rooms, smooth check-in. Only thing missing was a doormat inside the bathroom.
Room: Deluxe Room
Via Skyline I has replied on Thu Jul 24 14:01:06 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
The location is perfect, close to main attractions. Room was clean and bed was comfortable. Just had minor issue with hot water in the morning.
Room: Deluxe Room
Via Skyline I has replied on Thu Jul 24 14:01:03 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
Absolutely loved my stay! The staff was incredibly welcoming, and the room was spotless with a great view. Breakfast had so many delicious options. Would definitely return—felt like a home away from home.
Room: Deluxe Room
Via Skyline I has replied on Thu Jul 24 14:01:00 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Worst experience ever
Already wrote a complaint. They are not taking any actions. I was charged extra money at the time of check In. I want refund of the only extra that I paid. I could have booked a good hotel in the vicinity of central pune with same price. I was traveling on budget and they took extra. I was charged extra at the time of check In, and I want only that amount to be refunded to me
Room: Deluxe Room
Via Skyline I
Thank you for sharing your concern. We regret the inconvenience caused. As per our records, your feedback regarding the extra amount charged at check-in has been noted, and the matter has been escalated to the concerned team. Please be assured that if any overcharge is verified, the applicable refund will be processed. We truly value your feedback and are working to ensure a better experience going forward.
Worst hotel booked till date
The hotel i book one day prior when I reach got sold out. The other fab hotel room given in baner studio rooms was not having hotel facility, no ambience, no proper bedsheets( cigarette burnt bedsheets) no response when ask to change the bedsheets, no toiletries in washroom, no proper fan regulator, no proper ventilation in room, tv also not working properly.
Room: Deluxe Room
Via Skyline I has replied on Thu May 08 16:45:53 IST 2025
We sincerely apologize for the inconvenience faced during your stay. This is not the experience we aim to deliver. Your concerns regarding the room condition, lack of amenities, and service have been noted and shared with the concerned team for immediate action. We’re working to ensure such issues are not repeated and truly regret the disappointment caused.
worst
There was no service at all.. AC was not working. Behaviour of employee was rude. Rooms where not how its shown in photos every bad condition. Toilet was unhyginic. It is an apartment converted in too room
Room: Deluxe Room
Via Skyline I has replied on Sat May 03 17:54:44 IST 2025
We’re truly sorry to learn about the disappointing experience you had. The concerns you've raised regarding the room condition, cleanliness, and staff behavior are serious and have been escalated to the relevant team for immediate review. We understand how misleading expectations can be when the property doesn’t match its listing, and we deeply regret the inconvenience caused.
Low budget hotel
if you are on a low budget and are okay with some inconvenience, you can book this. AC, geyser working but there was internet issue.
Room: Deluxe Room
Good Stay
Good stay...... Good food....... I loved it....... W'll come again definitely.😊😊😊😊😊😊
Room: Deluxe Room
Via Skyline I has replied on Thu Jul 24 14:00:58 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Good Stay
I came here to see baner hill and I stayed at this great hotel which has all the modern amenities. Very good hotel.
Room: Deluxe Room
Via Skyline I has replied on Thu Jul 24 14:00:56 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Good Stay
Great Place to stay. Nice ambience. Rooms and washroom are very neat and clean. Service is 1 number.
Room: Deluxe Room
Via Skyline I has replied on Thu Jul 24 14:00:54 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Good Stay
A went to pune for my office work. And I was looking for a budget friendly hotel with nice location. So I found this hotel with great ambience and staff.
Room: Deluxe Room
Via Skyline I has replied on Thu Jul 24 14:00:53 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
Mujhe bhoot he accha laga ye hotel. Iske rooms kafi huge hai and best part yaha k beds. Amazing staff as well
Room: Deluxe Room
Via Skyline I has replied on Thu Jul 24 14:00:51 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
I really loved the hotel. It's stafff , the ambience. I come again at this property for sure , if I come to pune.
Room: Deluxe Room
Via Skyline I has replied on Thu Jul 24 14:00:50 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
Agar aap baner aao. Toh is hotel m jaroor aana. Budget friendly hai and bhoot he neat and clean hai .
Room: Deluxe Room
Via Skyline I has replied on Thu Jul 24 14:00:48 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
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