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You are booking hotel for more than 30 days

Review Of Via BNS Comforts0123401234

Arakere, Bangalore | 1.5 km drive to IIM Bangalore

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.6
    Very Good

    71 Ratings, 37 Reviews

    excellent
    41%
    very good
    24%
    average
    10%
    poor
    7%
    bad
    18%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 1
    • 3
    • 1
    • 2
    • 1
    • 4
    • 1
    • 1
    • 3

    Rating Categories

    • Location4.1
    • Cleanliness3.9
    • Food1.7
    • Value For Money2.4

    Sort by:

    Positive first
    3.0

    Average Stay

    nagendra b.group

    Actually I booked with breakfast but they told you not booked with breakfast we won't provide like this they said

    Travel Month: Oct 2025

    Room: Deluxe Room

    Via BNS Comforts has replied on Fri Oct 17 18:31:36 IST 2025

    We sincerely apologize for the inconvenience you faced regarding your breakfast. We understand that being denied the breakfast included in your booking caused frustration, which is far below the standard we aim to provide. Your feedback has been shared with the property team to ensure immediate corrective actions, including proper verification of booking inclusions and improved guest service. We deeply regret the inconvenience caused and appreciate you bringing this to our attention.

    2.0

    Bad experience and will not book again

    senthil a.solo

    Bed spread, towel and blankets are very unclean. Bad odour which disturbs a lot. Very unfriendly customer service.

    Travel Month: Sep 2025

    Room: Deluxe Room

    Via BNS Comforts

    We sincerely apologize for the unpleasant experience with the cleanliness and service during your stay. Your feedback regarding the bedspread, towels, blankets, and customer service is taken very seriously. We have shared this with our housekeeping and staff teams to ensure immediate improvements. Thank you for bringing this to our attention. We hope to provide you a better experience in the future.

    1.0

    disappointed

    koustav g.solo

    the didnt provide breakfast room was not upto the mark no proper service no water also given staff wss not supportive

    Travel Month: Sep 2025

    Room: Deluxe Room

    Via BNS Comforts has replied on Mon Oct 13 14:12:18 IST 2025

    We apologize for the inconvenience you faced regarding breakfast, room condition, and service. Your feedback about the lack of water and unsupportive staff is taken seriously. We are addressing these concerns with our team to improve our services. Thank you for bringing this to our attention. We hope to provide you a better experience in the future.

    4.0

    Good Stay

    tousif m.couple

    Stat was good but tv service was not available tv wasn’t working rest staff was helpfull room was well maintained Stay was good bathroom was clean staff was helpful but tv was not available no towel aswell. No toilet paper

    Travel Month: Sep 2025

    Room: Deluxe Room

    Via BNS Comforts has replied on Wed Sep 24 15:45:29 IST 2025

    Thank you for sharing your feedback. We’re glad to know that you had a pleasant stay and found our staff helpful, the room well-maintained, and the bathroom clean. We truly regret the inconvenience caused due to the TV not working and the unavailability of towels and toilet paper. Your concerns have been noted and shared with the property team for immediate improvement. We look forward to hosting you again for an even better experience.

    1.0

    Worst hotel for Family in Bangalore !

    majo m.family with 1 kid

    Terrible ! This place is not good for family stay or legally married couples. It’s located in a building with a local bar & you will see many locals boozing around in gangs. The pictures shown of the hotel in clear trip is not the actual picture by giving a wrong impression of the hotel while booking. They might have done paid reviews to boost their online reputation. It might be good for those couples intending for one night stand. The website pictures showed Fab hotel’s sign board which wasn’t actually present now. Maybe they had uploaded these pictures when registering here but didn’t bother to update lately. The guy who attends hotel calls is rude & definetly fit for such kind of low standard hotel. I would rename this hotel as Terrible hotel instead of Fab as it’s no where close to being fabulous. When I notified the hotel’s customer service the guy said it’s clear trip’s issue so I’ll have to take pics of the hotel for them to verify & validate my refund request. My money for 2 nights has gone wasted because I really don’t have the time to go back once again just to take the pics amidst the bangalore traffic. This information will be helpful for families hence I’m sharing my feedback here. I would suggest you verify the hotel that you intend to book with some of your local contacts before you make the payment just to be safe. Many of the hotels in bangalore are like this. Online pics and real life pics are totally different.

    Travel Month: Aug 2025

    Room: Deluxe Room

    Via BNS Comforts

    Dear Guest, we sincerely apologize for the highly disappointing experience you faced during your stay. We regret the issues regarding property location, misleading pictures, room conditions, and staff behavior. Your feedback has been shared with the concerned team for review and corrective action to ensure such lapses do not recur. We understand the inconvenience caused regarding refund verification and truly regret the distress this has caused. Guest satisfaction and comfort are our top priority, and necessary steps have been taken to improve communication, property representation, and service standards. Issues have been resolved now.

    3.0

    Not so good

    nagesh.couple

    It was ok, not good service, I had to ask for basic towel, toiletries etc Also Breakfast as included in the Booking but hotel person said it's not.

    Travel Month: Aug 2025

    Room: Deluxe Room

    • user photos
    • user photos

    Via BNS Comforts has replied on Sat Aug 30 10:49:32 IST 2025

    Thank you for sharing your feedback. We regret to know that you faced inconvenience during your stay regarding basic amenities and the confusion around complimentary breakfast. This is not the experience we wish for our guests, and we sincerely apologize for the lapse in service. Your concerns have been shared with the property team to ensure towels, toiletries, and other essentials are provided promptly, and that clarity regarding meal inclusions is maintained at all times. We truly value your feedback as it helps us improve and provide better experiences in the future.

    5.0

    Excellent Stay

    kunal j.solo

    MakeMyTrip is my go-to app for travel. It offers flexibility, great packages, and reliable service. Booking is quick, affordable, and stress-free, making every journey more enjoyable.

    Travel Month: Aug 2025

    Room: Deluxe Room

    Via BNS Comforts has replied on Thu Aug 28 14:01:35 IST 2025

    Thank you for your awesome feedback! We're thrilled that you had a great experience and hope to welcome you back soon.

    5.0

    Excellent Stay

    krish s.solo

    For affordable, stress-free travel planning, MakeMyTrip is my first choice. It offers diverse travel options, seamless booking, and excellent discounts. The app’s reliability and simplicity make every trip easy, enjoyable, and budget-friendly from start to finish. Highly recommended.

    Travel Month: Aug 2025

    Room: Deluxe Room

    Via BNS Comforts has replied on Thu Aug 28 19:08:38 IST 2025

    Thank you for sharing your experience! We’re glad to know that MakeMyTrip made your travel planning affordable, stress-free, and enjoyable. It’s great that you appreciated the seamless booking, diverse options, and excellent discounts. Your recommendation means a lot, and we hope your future trips are just as smooth and budget-friendly!

    5.0

    Excellent Stay

    kriti n.solo

    For affordable, stress-free travel planning, MakeMyTrip is my first choice. It offers diverse travel options, seamless booking, and excellent discounts. The app’s reliability and simplicity make every trip easy, enjoyable, and budget-friendly from start to finish. Highly recommended.

    Travel Month: Aug 2025

    Room: Deluxe Room

    Via BNS Comforts has replied on Thu Aug 28 19:09:42 IST 2025

    Thank you for sharing your experience! We’re glad to know that MakeMyTrip made your travel planning affordable, stress-free, and enjoyable. It’s great that you appreciated the seamless booking, diverse options, and excellent discounts. Your recommendation means a lot, and we hope your future trips are just as smooth and budget-friendly!

    5.0

    Excellent Stay

    kiara m.business

    Booking with MakeMyTrip is quick, convenient, and stress-free. The app offers great deals, clear details, and easy cancellations. With diverse travel options and instant confirmations, it’s a trustworthy platform for all travel needs, ensuring comfort, savings, and efficiency.

    Travel Month: Aug 2025

    Room: Deluxe Room

    Via BNS Comforts has replied on Wed Aug 27 15:43:00 IST 2025

    We’re delighted to know that you had a smooth and stress-free booking experience through MakeMyTrip. It’s great to hear you found the process convenient, with clear details, great deals, and instant confirmations. We look forward to welcoming you again on your next stay.

    4.0

    Good Stay

    kabir r.business

    Booking with MakeMyTrip is quick, convenient, and stress-free. The app offers great deals, clear details, and easy cancellations. With diverse travel options and instant confirmations, it’s a trustworthy platform for all travel needs, ensuring comfort, savings, and efficiency.

    Travel Month: Aug 2025

    Room: Deluxe Room

    Via BNS Comforts has replied on Wed Aug 27 15:42:19 IST 2025

    Thank you for sharing your experience. We’re glad to know that booking through MakeMyTrip was quick, convenient, and seamless for you. It’s great to hear you enjoyed the ease of use, attractive deals, and trustworthy service. We look forward to welcoming you again on your future stays booked with MakeMyTrip.

    5.0

    Excellent Stay

    nitin r.solo

    Rooms quality is too good. worth every penny. very comfortable stay. staff went above and beyond to make us feel awesome Rooms quality is too good. worth every penny. very comfortable stay. staff went above and beyond to make us feel awesome.

    Travel Month: Aug 2025

    Room: Deluxe Room

    Via BNS Comforts has replied on Sat Aug 23 15:49:22 IST 2025

    Thank you so much for sharing your wonderful feedback. We’re delighted to know that you found the room quality excellent, offering great comfort and value for money. It’s especially heartening to hear that our staff went above and beyond to make your stay memorable and enjoyable. Providing our guests with a comfortable experience and warm hospitality is always our top priority, and your words truly encourage our team to keep delivering their best. We’re glad your stay felt worth every penny and we look forward to welcoming you again soon with FabHotels for another awesome experience.

    5.0

    Excellent Stay

    meera b.solo

    MakeMyTrip offers great value with excellent deals, simple navigation, and fast booking. It provides a wide selection of hotels, flights, and holiday packages, ensuring convenience, affordability, and a pleasant travel experience every time. Truly a dependable travel partner.

    Travel Month: Aug 2025

    Room: Deluxe Room

    Via BNS Comforts has replied on Sat Aug 23 15:47:24 IST 2025

    Thank you for sharing your wonderful feedback. We’re delighted to know that you find MakeMyTrip convenient, affordable, and dependable for all your travel needs. It’s great to hear that you value the wide selection of hotels, flights, and holiday packages, along with the simple navigation and fast booking process. Your kind words encourage us to keep delivering seamless travel planning and excellent deals to ensure a pleasant experience every time. We truly appreciate your trust in us and look forward to being your reliable travel partner for all your future journeys.

    4.0

    Good Stay

    ishita r.family

    For affordable, stress-free travel planning, MakeMyTrip is my first choice. It offers diverse travel options, seamless booking, and excellent discounts. The app’s reliability and simplicity make every trip easy, enjoyable, and budget-friendly from start to finish. Highly recommended.

    Travel Month: Aug 2025

    Room: Deluxe Room

    Via BNS Comforts has replied on Sat Aug 23 15:48:18 IST 2025

    Thank you for your kind words. We’re delighted to know that MakeMyTrip is your first choice for affordable and stress-free travel planning. It’s wonderful to hear that you value the diverse travel options, seamless booking experience, excellent discounts, and the app’s simplicity and reliability. Knowing that we are able to make your trips enjoyable, budget-friendly, and hassle-free from start to finish means a lot to us. Your recommendation truly motivates our team to keep enhancing the experience for all our travelers. We greatly appreciate your trust and look forward to serving you again on your upcoming journeys.

    1.0

    Terrible Stay

    tanweer q.family with 2 kids

    This was the worst experience ever. I had booked two rooms, both of which were filthy one even had a used condom wrapper on the bed. It was absolutely disgusting. To make matters worse, the receptionist was clearly intoxicated and couldn’t even understand or respond properly. Truly a horrible experience.

    Travel Month: Jul 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    nayab r.solo

    staff is very good smooth check in break fast is very tasty and also recommend for trips and long stay as well staff is very good smooth check in break fast is very tasty and also recommend for trips and long stay as well.

    Travel Month: Aug 2025

    Room: Deluxe Room

    Via BNS Comforts has replied on Thu Aug 14 12:34:46 IST 2025

    Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.

    5.0

    Excellent Stay

    manish s.

    PVR

    Travel Month: Jul 2025

    Room: Deluxe Room

    Via BNS Comforts has replied on Tue Aug 05 14:28:34 IST 2025

    We are glad to have provided you with a pleasant experience. It is extremely inspiring for us to get to know from guests that they had a beautiful stay. Looking forward to hosting you soon again!

    1.0

    Terrible Stay

    akash r.

    They take extra money from me to check in while the room was very bad and even tv and water problem is there cleaning is also an issue staff was not politely speak they are rude and misbehaving. They don’t even clean the room even calling for again and again they didn’t respond properly there room is very terrible

    Travel Month: Jul 2025

    Room: Deluxe Room

    Via BNS Comforts has replied on Tue Aug 05 17:01:27 IST 2025

    We sincerely apologize for the unpleasant experience you faced. The issues regarding extra charges, poor room condition, lack of cleanliness, and unprofessional staff behavior are unacceptable. Your concerns have been escalated to the concerned team for immediate corrective action. The issues have now been resolved.

    5.0

    Excellent Stay

    mehak.business

    Sweet staff and hotel. Came here for my business trip and it was definitely a comfortable stay. Beds were cozy

    Travel Month: Jun 2025

    Room: Deluxe Room

    Via BNS Comforts has replied on Fri Jul 18 13:50:46 IST 2025

    Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.

    5.0

    Excellent Stay

    mehak.group

    Stayed for two nights and everything went smoothly. Quiet rooms, decent size, and responsive front desk. Perfect for a quick stopover

    Travel Month: Jun 2025

    Room: Deluxe Room

    Via BNS Comforts has replied on Fri Jul 18 13:51:21 IST 2025

    Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.

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