Room was good, comfortable, good staff, but for the amount paid the amminities provided are less because of following reasons 1. No indoor parking, had to park the car road side in front of the hotel. 2. No hot water in the evening, after arguing then the hot water valve was turned on. 3. No kattel, no instant tea or coffee in the room. 4. No buffet breakfast strictly only idly vada no other options available, even if we need other items it's a big no, even if we want food at 8 am it's a no again, breakfast strictly at 08:30 am.
Itsy Hotels KES Residency, 10 min from KSR Bengaluru City Junction has replied on Sun Jul 14 07:45:39 IST 2024
Dear Guest
Thank you for your constructive feedback. I regret the inconvenience caused due to lack of parking, late hot water provision, and limited breakfast options. Rest assured, we are working on improving these areas. On a positive note, I'm glad to hear that you found the room comfortable and staff friendly. I appreciate your patience and we strive to make improvements for a better guest experience.
Best Regards,
Hotel General Manager,
Itsy By Treebo - KES Residency