Unhealthy staff at reception, property is not clean, room doors don’t have proper lock, no extra water bottle apart from 2 small bottles, no toiletries in bathroom, unhealthy atmosphere
Udman Hotel, Chhattarpur has replied on Tue Sep 02 11:58:11 IST 2025
Dear Mr. Mehta,
Thank you for sharing your feedback with us. We are deeply sorry to hear about your experience and sincerely apologize for the inconvenience caused during your stay. The concerns you have highlighted regarding cleanliness, amenities, and overall atmosphere are not reflective of the standards we aim to provide.
Please be assured that your feedback has been shared with the respective teams for immediate corrective action. We truly value your input, as it helps us improve and deliver a better experience to our guests.
We hope you will allow us another opportunity to serve you with the level of hospitality you expect and deserve.
Regards,
Hotel Management