The property's location was quite convenient — just a 5-minute walk from the railway station, and also within walking distance to Pichola Lake and Jagdish Temple. It had nice facilities like a pool, which added to the overall experience. However, our stay turned into a nightmare due to a serious bedbug (khatmal) issue. We found bedbugs in the bed, and I have photos and videos as proof. One of my friends was even bitten. After reporting it, the hotel changed our room, but unfortunately, the new room also had bedbugs. Eventually, the manager shifted us to a different property altogether, which caused a lot of inconvenience. This level of hygiene and handling was completely unexpected from a property in such a prime location.