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City Connect by Downtown

City Connect by Downtown
hotel image
hotel image

About Property

Hotel City Connect by DownTown is located hardly 500 metres from City Railway Station. Popular tourist spots to visit at Udaipur ...Read more

Amenities

  • Restaurant
  • Lounge
  • Power Backup
  • Elevator/Lift
  • Refrigerator
  • Housekeeping
  • + More Amenities

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+91

Executive Room

Fits 2 Adults

  • 20% Off on Meal Upgrade
    20% Off on Meal Upgrade
  • Early Check-In upto 4 hours (subject to availability)
    Early Check-In upto 4 hours (subject to availability)
  • Complimentary welcome drinks on arrival
    Complimentary welcome drinks on arrival
  • Cancellation Icon
    Free Cancellation before ‪07 Dec 11:59 AM‬
    100% Refund
    Non Refundable
    NOW
    Pay ₹0
    06 Dec11:59 PM
    07 Dec11:59 AM
    09 Dec11:59 AM
    Check-in

6,500Per Night:

4,250
+ 500 taxes & fees
Per Night for 2 Adults 6,500
Discount by the Property- 1,235
Deal Code   MMTSMARTDEAL- 1,015
Total (Taxes Extra) 4,250
4.3
Excellent(571 RATINGS)
Jawahar Nagar

Jawahar Nagar

2.4 km drive to Lake Pichola

You’re getting a special discount on this property as part of the Travel Ka Muhurat Sale. Book Now to save BIG!

You’re getting a special discount on this property as part of the Travel Ka Muhurat Sale. Book Now to save BIG!

Change Dates and Guest(s)

Check-in: 12 PM | Check-out: 10 AM

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Rooms, Guests

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Executive Room

  • 324 sq.ft (30 sq.mt)324 sq.ft (30 sq.mt)
  • City ViewCity View
  • 1 Double Bed1 Double Bed
  • 1 Bathroom1 Bathroom
  • Wi-Fi
  • Heater
  • Bathroom
  • Room Service
  • In-room Dining
  • Mineral Water

More Details

Room With Free Cancellation | Breakfast only
  • Early Check-In upto 4 hours (subject to availability)
    Early Check-In upto 4 hours (subject to availability)  
  • Complimentary welcome drinks on arrival
    Complimentary welcome drinks on arrival  
  • Breakfast included
    Breakfast included  
  • Free Cancellation before ‪07 Dec 11:59 AM‬
    Free Cancellation before ‪07 Dec 11:59 AM‬

    Cancellation Policy

    • Book with ₹0 Payment

    • Pay before 06 Dec, 11:59 PM IST to avoid auto-cancellation

    100% Refund
    Non Refundable
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    06 Dec11:59 PM
    07 Dec11:59 AM
    09 Dec11:59 AM
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More Details

7,300

4,773

+ 562 taxes & fees Per Night

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4 Room Types

  • Free Cancellation
  • Breakfast Included
  • Breakfast & Lunch/Dinner Included
  • Book with ₹0 Payment

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Executive Room

  • 324 sq.ft (30 sq.mt)324 sq.ft (30 sq.mt)
  • City ViewCity View
  • 1 Double Bed1 Double Bed
  • 1 Bathroom1 Bathroom
  • Wi-Fi
  • Heater
  • Bathroom
  • Room Service
  • In-room Dining
  • Mineral Water

More Details

Room With Free Cancellation
  • 20% Off on Meal Upgrade
    20% Off on Meal Upgrade  
  • Early Check-In upto 4 hours (subject to availability)
    Early Check-In upto 4 hours (subject to availability)  
  • Complimentary welcome drinks on arrival
    Complimentary welcome drinks on arrival  
  • Free Cancellation before ‪07 Dec 11:59 AM‬
    Free Cancellation before ‪07 Dec 11:59 AM‬

    Cancellation Policy

    • Book with ₹0 Payment

    • Pay before 06 Dec, 11:59 PM IST to avoid auto-cancellation

    100% Refund
    Non Refundable
    NOW
    Pay ₹0
    06 Dec11:59 PM
    07 Dec11:59 AM
    09 Dec11:59 AM
    Check-in

More Details

6,500

4,250

+ 500 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only
  • Early Check-In upto 4 hours (subject to availability)
    Early Check-In upto 4 hours (subject to availability)  
  • Complimentary welcome drinks on arrival
    Complimentary welcome drinks on arrival  
  • Breakfast included
    Breakfast included  
  • Free Cancellation before ‪07 Dec 11:59 AM‬
    Free Cancellation before ‪07 Dec 11:59 AM‬

    Cancellation Policy

    • Book with ₹0 Payment

    • Pay before 06 Dec, 11:59 PM IST to avoid auto-cancellation

    100% Refund
    Non Refundable
    NOW
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    06 Dec11:59 PM
    07 Dec11:59 AM
    09 Dec11:59 AM
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More Details

7,300

4,773

+ 562 taxes & fees Per Night

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Room With Free Cancellation | Breakfast + Lunch/Dinner
  • Early Check-In upto 4 hours (subject to availability)
    Early Check-In upto 4 hours (subject to availability)  
  • Complimentary welcome drinks on arrival
    Complimentary welcome drinks on arrival  
  • Breakfast included
    Breakfast included  
  • Lunch Or Dinner included
    Lunch Or Dinner included  
  • Free Cancellation before ‪07 Dec 11:59 AM‬
    Free Cancellation before ‪07 Dec 11:59 AM‬

    Cancellation Policy

    • Book with ₹0 Payment

    • Pay before 06 Dec, 11:59 PM IST to avoid auto-cancellation

    100% Refund
    Non Refundable
    NOW
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    06 Dec11:59 PM
    07 Dec11:59 AM
    09 Dec11:59 AM
    Check-in

More Details

8,570

5,604

+ 659 taxes & fees Per Night

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Executive Twin Room

  • 306 sq.ft (28 sq.mt)306 sq.ft (28 sq.mt)
  • City ViewCity View
  • 2 Single Bed(s)2 Single Bed(s)
  • 1 Bathroom1 Bathroom
  • Wi-Fi
  • Heater
  • Bathroom
  • Room Service
  • In-room Dining
  • Mineral Water

More Details

Room With Free Cancellation
  • 20% Off on Meal Upgrade
    20% Off on Meal Upgrade  
  • Early Check-In upto 4 hours (subject to availability)
    Early Check-In upto 4 hours (subject to availability)  
  • Complimentary welcome drinks on arrival
    Complimentary welcome drinks on arrival  
  • Free Cancellation before ‪07 Dec 11:59 AM‬
    Free Cancellation before ‪07 Dec 11:59 AM‬

    Cancellation Policy

    • Book with ₹0 Payment

    • Pay before 06 Dec, 11:59 PM IST to avoid auto-cancellation

    100% Refund
    Non Refundable
    NOW
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    06 Dec11:59 PM
    07 Dec11:59 AM
    09 Dec11:59 AM
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More Details

6,500

4,250

+ 500 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only
  • Early Check-In upto 4 hours (subject to availability)
    Early Check-In upto 4 hours (subject to availability)  
  • Complimentary welcome drinks on arrival
    Complimentary welcome drinks on arrival  
  • Breakfast included
    Breakfast included  
  • Free Cancellation before ‪07 Dec 11:59 AM‬
    Free Cancellation before ‪07 Dec 11:59 AM‬

    Cancellation Policy

    • Book with ₹0 Payment

    • Pay before 06 Dec, 11:59 PM IST to avoid auto-cancellation

    100% Refund
    Non Refundable
    NOW
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    06 Dec11:59 PM
    07 Dec11:59 AM
    09 Dec11:59 AM
    Check-in

More Details

7,300

4,773

+ 562 taxes & fees Per Night

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Room With Free Cancellation | Breakfast + Lunch/Dinner
  • Early Check-In upto 4 hours (subject to availability)
    Early Check-In upto 4 hours (subject to availability)  
  • Complimentary welcome drinks on arrival
    Complimentary welcome drinks on arrival  
  • Breakfast included
    Breakfast included  
  • Lunch Or Dinner included
    Lunch Or Dinner included  
  • Free Cancellation before ‪07 Dec 11:59 AM‬
    Free Cancellation before ‪07 Dec 11:59 AM‬

    Cancellation Policy

    • Book with ₹0 Payment

    • Pay before 06 Dec, 11:59 PM IST to avoid auto-cancellation

    100% Refund
    Non Refundable
    NOW
    Pay ₹0
    06 Dec11:59 PM
    07 Dec11:59 AM
    09 Dec11:59 AM
    Check-in

More Details

8,570

5,604

+ 659 taxes & fees Per Night

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Premium Family Room

  • 400 sq.ft (37 sq.mt)400 sq.ft (37 sq.mt)
  • City ViewCity View
  • 1 Queen Bed1 Queen Bed
  • 1 Bathroom1 Bathroom
  • Wi-Fi
  • Heater
  • Bathroom
  • Room Service
  • In-room Dining
  • Mineral Water

More Details

Room With Free Cancellation
  • 20% Off on Meal Upgrade
    20% Off on Meal Upgrade  
  • Early Check-In upto 4 hours (subject to availability)
    Early Check-In upto 4 hours (subject to availability)  
  • Complimentary welcome drinks on arrival
    Complimentary welcome drinks on arrival  
  • Free Cancellation before ‪07 Dec 11:59 AM‬
    Free Cancellation before ‪07 Dec 11:59 AM‬

    Cancellation Policy

    • Book with ₹0 Payment

    • Pay before 06 Dec, 11:59 PM IST to avoid auto-cancellation

    100% Refund
    Non Refundable
    NOW
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    06 Dec11:59 PM
    07 Dec11:59 AM
    09 Dec11:59 AM
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More Details

7,440

4,864

+ 572 taxes & fees Per Night

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Room With Free Cancellation | Breakfast + Lunch/Dinner
  • Early Check-In upto 4 hours (subject to availability)
    Early Check-In upto 4 hours (subject to availability)  
  • Complimentary welcome drinks on arrival
    Complimentary welcome drinks on arrival  
  • Breakfast included
    Breakfast included  
  • Lunch Or Dinner included
    Lunch Or Dinner included  
  • Free Cancellation before ‪07 Dec 11:59 AM‬
    Free Cancellation before ‪07 Dec 11:59 AM‬

    Cancellation Policy

    • Book with ₹0 Payment

    • Pay before 06 Dec, 11:59 PM IST to avoid auto-cancellation

    100% Refund
    Non Refundable
    NOW
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    06 Dec11:59 PM
    07 Dec11:59 AM
    09 Dec11:59 AM
    Check-in

More Details

9,510

5,216

+ 1,734 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only
  • Early Check-In upto 4 hours (subject to availability)
    Early Check-In upto 4 hours (subject to availability)  
  • Complimentary welcome drinks on arrival
    Complimentary welcome drinks on arrival  
  • Breakfast included
    Breakfast included  
  • Free Cancellation before ‪07 Dec 11:59 AM‬
    Free Cancellation before ‪07 Dec 11:59 AM‬

    Cancellation Policy

    • Book with ₹0 Payment

    • Pay before 06 Dec, 11:59 PM IST to avoid auto-cancellation

    100% Refund
    Non Refundable
    NOW
    Pay ₹0
    06 Dec11:59 PM
    07 Dec11:59 AM
    09 Dec11:59 AM
    Check-in

More Details

8,240

5,387

+ 634 taxes & fees Per Night

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Family Suite With Bathtub (2 Rooms)

  • 324 sq.ft (30 sq.mt)324 sq.ft (30 sq.mt)
  • City ViewCity View
  • 1 Queen Bed1 Queen Bed
  • 1 Bathroom1 Bathroom
  • Wi-Fi
  • Bathroom
  • 24-hour Housekeeping
  • In-room Dining
  • Air Conditioning
  • Mineral Water

More Details

Room With Free Cancellation
  • 20% Off on Meal Upgrade
    20% Off on Meal Upgrade  
  • Early Check-In upto 2 hours (subject to availability)
    Early Check-In upto 2 hours (subject to availability)  
  • Complimentary welcome drinks on arrival
    Complimentary welcome drinks on arrival  
  • Free Cancellation before ‪07 Dec 11:59 AM‬
    Free Cancellation before ‪07 Dec 11:59 AM‬

    Cancellation Policy

    • Book with ₹0 Payment

    • Pay before 06 Dec, 11:59 PM IST to avoid auto-cancellation

    100% Refund
    Non Refundable
    NOW
    Pay ₹0
    06 Dec11:59 PM
    07 Dec11:59 AM
    09 Dec11:59 AM
    Check-in

More Details

8,390

5,486

+ 646 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only
  • Early Check-In upto 2 hours (subject to availability)
    Early Check-In upto 2 hours (subject to availability)  
  • Breakfast included
    Breakfast included  
  • Free Cancellation before ‪07 Dec 11:59 AM‬
    Free Cancellation before ‪07 Dec 11:59 AM‬

    Cancellation Policy

    • Book with ₹0 Payment

    • Pay before 06 Dec, 11:59 PM IST to avoid auto-cancellation

    100% Refund
    Non Refundable
    NOW
    Pay ₹0
    06 Dec11:59 PM
    07 Dec11:59 AM
    09 Dec11:59 AM
    Check-in

More Details

9,190

6,009

+ 707 taxes & fees Per Night

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Room With Free Cancellation | Breakfast + Lunch/Dinner
  • Early Check-In upto 2 hours (subject to availability)
    Early Check-In upto 2 hours (subject to availability)  
  • Breakfast included
    Breakfast included  
  • Lunch Or Dinner included
    Lunch Or Dinner included  
  • Free Cancellation before ‪07 Dec 11:59 AM‬
    Free Cancellation before ‪07 Dec 11:59 AM‬

    Cancellation Policy

    • Book with ₹0 Payment

    • Pay before 06 Dec, 11:59 PM IST to avoid auto-cancellation

    100% Refund
    Non Refundable
    NOW
    Pay ₹0
    06 Dec11:59 PM
    07 Dec11:59 AM
    09 Dec11:59 AM
    Check-in

More Details

10,460

6,866

+ 1,906 taxes & fees Per Night

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City Connect by Downtown Location

location iconLocation rated 4.3 by guests

What guests said

icon

Guests praised the property's excellent location, highlighting its proximity to the railway station and key attractions. Easy access to transportation and local markets made exploring Udaipur a breeze. Many reviews emphasized the convenience and accessibility of the locale, making it ideal for both leisure and family travelers.

Property Rules at City Connect by Downtown

Check-in: 12 PM Check-out: 10 AM
  • Couple, Bachelor Rules

    Unmarried couples/guests with Local IDs are allowed.
  • Unmarried couples allowed
  • Local ids are allowed
  • Primary Guest should be atleast 18 years of age.
  • Passport, Aadhaar and Driving License are accepted as ID proof(s)
  • Outside food is not allowed
  • Smoking within the premises is not allowed
  • Must Read Rules
  • Guest Profile
  • Guest Profile (Hourly)

City Connect by Downtown Photos by Guests

  • +226 Guest Photos

User Rating & Reviews

  • everyone
  • group
  • couple
  • solo
  • business
  • family
4.3
Excellent

571 Ratings, 282 Reviews

excellent
61%
very good
26%
average
7%
poor
3%
bad
3%

Last 10 Customer Ratings (Latest First)

  • 5
  • 5
  • 4
  • 5
  • 5
  • 5
  • 5
  • 5
  • 3
  • 4

Rating Categories

  • Location4.3
  • Cleanliness4.3
  • Food4.0
  • Value For Money4.2
  • Facilities4.1
  • Child Friendliness4.3
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We are using generative AI to show you summarised user review

Review Summary

Powered by Myra.AI

Guests appreciate the property for its excellent location, just a short walk from the railway station and major attractions. The staff are noted for their politeness and helpfulness, making everyone feel at home. The cleanliness of the rooms and the delicious vegetarian food, including a satisfying breakfast, are standout features. Overall, the positive ambiance and friendly service enhance the guest experience significantly.

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Latest first
5.0

Excellent Stay

rishab m.

Very good property and staff was very good and humble gaur uncle shankar lal ji also very helping person nd Sanjay at reception was also very helpful person

Travel Month: Nov 2025

Room: Executive Room

5.0

Excellent Stay

rushabh s.

Excellent stay and warm hospitality

Travel Month: Nov 2025

Room: Executive Room

2.0

Poor Stay

milan s.group

So so hotel room and hotal interior.. staff behaviour not well ... hotel not having parking.. chack out time and bracfast is same time

Travel Month: Nov 2025

Room: Executive Room

5.0

Clean, spacious, hygienic and well maintained

virang s.couple

Rooms were spacious. Property was newly developed and staff was supporting. Strongly suggest to avoid taking breakfast. Not many options.

Travel Month: Oct 2025

Room: Executive Room

City Connect by Downtown

Dear Virang, Thank you for sharing your feedback with us. We’re glad to hear you found our rooms spacious and appreciated our newly developed property and supportive staff. We’re sorry to know that the breakfast options did not meet your expectations — your feedback is valuable and will help us improve our menu offerings. We hope to have the pleasure of welcoming you again for an even better experience. Warm regards, Team city connect down town udaipur.

4.0

Good Stay

vishnu c.family with 3 kids

There are couple of thing from where I am disappointed 1. Dressing table was not in room so it difficulty faced while ready, as mirror glasss was there in bathroom so it was unlikely. 2. Fan is not there in both rooms 3. single bathroom for both room so it was taken time to use 4. Chair sofa in one room only 5. No drawer in both room

Travel Month: Oct 2025

Room: Family Suite With Bathtub (2 Rooms)

  • user photos
1.0

Used bed sheets

dhaval s.group

Sheets, pillow covers were not changed. There were dirty marks on the sheets. Bathroom was not clean, service is not good at all. Breakfast space not sufficient for half the hotel. Wall ceiling had spider webs.

Travel Month: Oct 2025

Room: Family Suite With Bathtub (2 Rooms)

  • user photos
  • user photos
  • user photos
5.0

Excellent Stay

pankaj.family with 2 kids

Excellent stay at hotel,near to Railway station and tourist places also very good supportive staff specially Hemantbhai and jaypalbhai very helpful to us Food was too good and perfect for Family stay

Travel Month: Oct 2025

Room: Premium Family Room

  • user photos
  • user photos
  • user photos
  • user photos
  • user photos
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City Connect by Downtown

Dear Pankaj Thank you so much for sharing your wonderful feedback! We’re delighted to know that you had an excellent stay with us and appreciated our convenient location near the railway station and major attractions. Your kind words for our team members, especially Hemantbhai and Jaypalbhai, mean a lot to us — we’ll be sure to pass along your appreciation. We’re also glad you enjoyed the food and found our hotel perfect for a family stay. We look forward to welcoming you again soon for another comfortable experience in Udaipur! Warm regards, Team City Connect by Downtown, Udaipur

4.0

Good Stay

aamera s.group

The ambience was nice the hospitality of staffs were too good they were kind and very helpful ..Overall had a good time Thankyou

Travel Month: Oct 2025

Room: Executive Room|Premium Family Room

City Connect by Downtown has replied on Wed Oct 29 14:43:17 IST 2025

Dear Aamera, Thank you for sharing your kind feedback! We’re delighted to know you enjoyed the ambience and appreciated the hospitality of our team. Your kind words truly motivate us to continue delivering the best experience to our guests. We look forward to welcoming you again soon for another wonderful stay at Hotel City Connect by Downtown. Warm regards, Team City Connect by Downtown

5.0

Excellent Stay

ankit s.family with 1 kid

Excellent Experience. Best Property And room. Near to Railway station. Staff Co-operate. Food Also good

Travel Month: Oct 2025

Room: Family Suite With Bathtub (2 Rooms)

City Connect by Downtown has replied on Tue Oct 28 13:39:36 IST 2025

Dear Ankit Thank you for sharing your wonderful feedback! We’re delighted to know you had an excellent experience and enjoyed our property, rooms, and convenient location near the railway station. It’s great to hear that our staff’s cooperation and the quality of our food added to your comfort. We truly appreciate your kind words and look forward to welcoming you again for another pleasant stay in Udaipur. Warm regards, Team City Connect by Downtown

2.0

unprofessional staff

narendra s.business

Unprofessional staff and owner, food also is bed , Manish corporate good but others are unprofessional

Travel Month: Oct 2025 (4-Night Stay)

Room: Executive Room

  • user photos
  • user photos
  • user photos

City Connect by Downtown has replied on Thu Oct 23 16:22:24 IST 2025

Dear Narendra, Thank you for sharing your feedback. We sincerely regret that your experience did not meet expectations. Your concerns regarding staff professionalism and food quality have been taken very seriously and shared with the respective departments for immediate improvement. We truly appreciate your kind words for Mr. Manish and are glad that he could assist you well. We hope you will give us another opportunity to serve you better and provide a more comfortable and pleasant experience on your next visit. Warm regards, Team City Connect by Downtown, Udaipur

5.0

Excellent Stay

rahul k.couple

Room was clean, breakfast was tasty and breakfast services was very good. Staff was very cooperative...

Travel Month: Oct 2025

Room: Executive Room

City Connect by Downtown has replied on Thu Oct 23 16:22:51 IST 2025

Dear Rahul, Thank you for sharing your kind feedback. We’re delighted to know that you enjoyed our clean rooms, tasty breakfast, and the service provided by our team. Your appreciation for our cooperative staff truly means a lot to us. We look forward to welcoming you back soon for another comfortable and pleasant stay. Warm regards, Team City Connect by Downtown, Udaipur

5.0

Excellent Stay

shobhit s.

experience was so good roome are quite peaceful and services are so welheming even the food was soo delicious

Travel Month: Oct 2025

Room: Executive Room

5.0

Excellent Stay

kamini r.family

Had a wonderful stay! The location was perfect, and the staff made us feel at home. Rooms were clean and spacious," "Delicious breakfast each morning," or "Convenient location close to major attractions. It was good value for money. Our stay was excellent.

Travel Month: Oct 2025

Room: Family Suite With Bathtub (2 Rooms)

City Connect by Downtown

Dear Kamini, Thank you for sharing your wonderful feedback! We’re delighted to know that you had an excellent stay and enjoyed our convenient location, comfortable rooms, and delicious breakfast. Our team is glad to have made you feel at home — your appreciation truly means a lot to us. We look forward to welcoming you again soon for another memorable experience in Udaipur! Warm regards, Team City Connect by Downtown, Udaipur

5.0

Excellent Stay

ayush t.family

Property location is definitely amazing as everything is in close proximity, aside that the behaviour of host is what makes this stay worthwhile and the staff, aside this the food that they offer in their resturant is very delicious

Travel Month: Oct 2025

Room: Family Suite With Bathtub (2 Rooms)

City Connect by Downtown has replied on Mon Oct 27 16:05:00 IST 2025

Dear Ayush, Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that our property's location met your expectations, and that the warmth and hospitality of our team made your stay truly special. We're glad you enjoyed the food at our restaurant, and we appreciate your kind words about our staff. Your feedback means a lot to us, and we'll continue to strive to provide exceptional service to all our guests. We hope to welcome you back soon. Warm regards, Team city connect down town udaipur

5.0

A comfortable stay

anshul.

the hotel was good, aesthetics we're good too. and the staff picks up anytime and help simultaneously too shreechand ji & Shankar jii also made our stay comfortable

Travel Month: Sep 2025

Room: Executive Twin Room

City Connect by Downtown has replied on Mon Oct 27 16:08:19 IST 2025

Dear Anshul, Thank you so much for sharing your positive experience with us! We're delighted to hear that you enjoyed your stay at our hotel, appreciated the aesthetics, and found our staff responsive and helpful. A special thank you to Shreechand ji and Shankar ji for making your stay comfortable - we're grateful for their dedication to exceptional service. Your kind words motivate our team to continue providing warm hospitality to all our guests. We look forward to welcoming you back soon! Warm regards, Team city connect down town udaipur

4.0

Location and Servic

aashima r.family

Location is at a good place, almost close to all the major attractions. Room service and Hospitality was good.

Travel Month: Sep 2025

Room: Executive Room

  • user photos
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City Connect by Downtown has replied on Mon Oct 27 16:17:15 IST 2025

Dear Aashima , Thank you for sharing your feedback with us! We're thrilled to hear that our hotel's location was convenient for exploring the area's major attractions. We strive to provide excellent room service and hospitality, so we're glad you experienced that during your stay. Your satisfaction is our priority, and we look forward to welcoming you back soon! Warm regards, Team city connect down town udaipur

1.0

Very uncleaned property

vaishnavi k.group

I booked the most expensive room at this property, expecting comfort and cleanliness, but was completely let down. The room was in terrible condition — long strings of dust hanging around, dirty floors, and stained bedsheets with a brown tint that gave off a foul smell. The chairs were so filthy that sitting on them was out of the question. Even after requesting a deep cleaning, only the bathroom was touched; the rest of the room remained just as unhygienic. For the price charged, this was unacceptable and ruined the last day of my trip. I strongly feel a partial refund is owed for such a disappointing experience. I would not recommend this hotel to future travelers. Poor hygiene and lack of proper service make it one of the worst I’ve made while booking accommodation.

Travel Month: Sep 2025

Room: Family Suite With Bathtub (2 Rooms)

City Connect by Downtown has replied on Mon Oct 27 16:35:31 IST 2025

Dear Vaishnavi, Thank you for taking the time to share your concerns about your recent stay with us. We apologize for the disappointing experience you had, and we're truly sorry to hear that the condition of your room fell short of your expectations. We take your feedback very seriously and are deeply concerned about the issues you faced with cleanliness and hygiene in your room, despite it being one of our premium offerings. Your experience is unacceptable, and we will investigate this matter further to understand what went wrong. Warm regards, Team city connect down town udaipur

1.0

Poor Service and Rude Staff – Very Disappointing Stay

hemant k.solo

I had a very disappointing experience at City Connect by Downtown Udaipur Hotel. Firstly, despite having a confirmed booking, the hotel made me wait a very long time before allotting a room. This unnecessary delay created a lot of inconvenience after a tiring journey. Secondly, the staff’s behavior was quite unprofessional and rude. Instead of being welcoming or helpful, they seemed careless and indifferent towards guests. Hospitality should be the hotel’s priority, but here it was completely missing. Apart from these major issues, the overall management also appeared poorly organized. Cleanliness and service standards were below expectations for the price they charge. Udaipur is known for warm hospitality, but unfortunately, this property fails to deliver even basic guest satisfaction. I would not recommend staying here, and I hope the management seriously improves their service and staff training.

Travel Month: Sep 2025

Room: Executive Room

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City Connect by Downtown has replied on Thu Sep 25 15:07:54 IST 2025

Dear Hemant Kumar, Thank you for sharing your feedback with us. We sincerely regret the inconvenience you experienced during your stay at City Connect by Downtown Udaipur Hotel. Please accept our heartfelt apologies for the delay at check-in, the behavior of our staff, and the shortcomings you observed in our service and cleanliness standards. Guest comfort and satisfaction are our top priorities, and it is disappointing to learn that we fell short in meeting your expectations. Your comments are extremely valuable to us, and we will be addressing these concerns with our team to ensure immediate improvements in staff training, guest handling, and overall service quality. We truly value your feedback as it helps us grow, and we hope you will give us another opportunity in the future to provide you with the warm hospitality that Udaipur is known for. Warm regards, Management City Connect by Downtown Udaipur

5.0

Great experience, good hotel, good rooms, helpful staff, food taste also go

milan m.couple

Great experience, good hotel, good rooms, helpful staff, food taste also good and pricing is also very appropriate for dinner buffet.

Travel Month: Sep 2025

Room: Executive Room

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City Connect by Downtown has replied on Mon Oct 27 16:28:27 IST 2025

Dear Milan, Thank you so much for sharing your positive experience with us! We're thrilled to hear that you enjoyed your stay, found our rooms comfortable, and appreciated the helpfulness of our staff. We're also glad you loved the dinner buffet and felt the pricing was appropriate. Your kind words motivate our team to continue delivering excellent service and maintaining high standards. We look forward to welcoming you back soon! Warm regards, Team city connect down town udaipur

4.0

Good Stay

sarthak s.family

location was perfect food was also good..everthing was nice about it..sholud go if you planning to vist udaipur

Travel Month: Sep 2025

Room: Executive Room

City Connect by Downtown has replied on Mon Oct 27 16:36:43 IST 2025

Dear Sarthak, Thank you so much for your kind words and recommendation! We’re delighted to know you enjoyed our convenient location, delicious food, and overall experience at our hotel. Your appreciation means a lot to our team. We look forward to welcoming you again on your next visit to Udaipur! Warm regards, Team City Connect by Downtown, Udaipur

City Connect by Downtown Other Details

Questions & Answers - When Booking City Connect by Downtown

Q: Any options for booking on partner website?

A:

You can explore City Connect by Downtown on our partner website www.goibibo.com

Q: What are the popular areas to visit nearby City Connect by Downtown?

A: City Connect by Downtown is situated in Jawahar Nagar, Udaipur, Udaipur, offering easy access to several well-known attractions and neighbourhoods. Nearby, you can explore popular spots such as 42 in Jawahar Nagar, Udaipur, 18 in Khanjipeer, and more.

Q: How far is City Connect by Downtown from the city center ?

A: From City Center its 3.6 kms away.

Q: How many types of rooms are available at City Connect by Downtown in Udaipur?

A: At City Connect by Downtown, we offer 6 room types tailored to meet the needs of every traveler. Check detailed room features, images, and the latest availability. Each room is designed to make your stay unforgettable.

Q: What are the tourist attractions around City Connect by Downtown?

A: Popular attractions near City Connect by Downtown include : 1005 in Udaipur City Railway Station, 991 in Maharana Pratap Airport, 977 in Fateh Sagar Lake, 957 in Lake Pichola, 953 in City Palace and more.

Q: Where is City Connect by Downtown located?

A: City Connect by Downtown is situated at 20A, CHANDRA SHEKHER SINGH JHALA, SHIVAJI NAGAR, SHIVAJI NAGAR, Udaipur, Udaipur, Rajasthan, 313001., offering convenient access to 1005 in Udaipur City Railway Station, 991 in Maharana Pratap Airport, 977 in Fateh Sagar Lake, 957 in Lake Pichola, 953 in City Palace and other key locations.

Q: What are the Check-In and Check-Out times of City Connect by Downtown, Udaipur?

A: Check-In Time: 12 PM
Check-Out Time: 10 AM. Early check-ins and late check-outs are subject to availability

Q: What are the customer ratings for City Connect by Downtown?

A: The overall rating for City Connect by Downtown stands at 4.31 out of 5, as reviewed by 568 guests on MakeMyTrip. You can explore in-depth guest reviews and browse through photos shared by visitors directly on the MakeMyTrip platform.

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Planning to Book City Connect by Downtown ? Get inspired by Popular Reviews

Good Stay

Vishnu Chunara

4

There are couple of thing from where I am disappointed 1. Dressing table was not in room so it difficulty faced while ready, as mirror glasss was there in bathroom so it was unlikely. 2. Fan is not there in both rooms 3. single bathroom for both room so it was taken time to use 4. Chair sofa in one room only 5. No drawer in both room

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kamini rana

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Had a wonderful stay! The location was perfect, and the staff made us feel at home. Rooms were clean and spacious," "Delicious breakfast each morning," or "Convenient location close to major attractions. It was good value for money. Our stay was excellent.

Excellent Stay

Ayush Tiwari

5

Property location is definitely amazing as everything is in close proximity, aside that the behaviour of host is what makes this stay worthwhile and the staff, aside this the food that they offer in their resturant is very delicious

Excellent Stay

Deepak Sharma

5

Found this Property on MMT and the location is near the railway station. The breakfast buffet is delicious. The staff and Owner of the property are very helpful and friendly in nature. The room size bed size all are comfortable..

Excellent Stay

Rohit Jarani

5

Staff is so supportable n very nice behaviour mr Sanjay and mr Jaipal five star for both and standing star on entrance Shankar lal ji one of the most sweet person thanks a lot city connect by downtown we had a very beautiful stay

Excellent Stay

Pankaj khasia

5

Excellent stay at City Connect by Downtown,near to Railway station and tourist places also very good supportive staff specially Hemantbhai and jaypalbhai very helpful to us Food was too good and perfect for Family stay

Clean, spacious, hygienic and well maintained

Virang Solanki

5

Rooms were spacious. Property was newly developed and staff was supporting. Strongly suggest to avoid taking breakfast. Not many options.

Excellent Stay

Shobhit Suthar

5

experience was so good roome are quite peaceful and services are so welheming even the food was soo delicious

Excellent Stay

rishab makkar

5

Very good property and staff was very good and humble gaur uncle shankar lal ji also very helping person nd Sanjay at reception was also very helpful person

Good Stay

Aamera Shaghaf

4

The ambience was nice the hospitality of staffs were too good they were kind and very helpful ..Overall had a good time Thankyou

Excellent Stay

Ankit Shah

5

Excellent Experience. Best Property And room. Near to Railway station. Staff Co-operate. Food Also good

Location and Servic

Aashima Randhawa

4

Location is at a good place, almost close to all the major attractions. Room service and Hospitality was good.

A comfortable stay

Anshul Raj

5

the City Connect by Downtown was good, aesthetics we're good too. and the staff picks up anytime and help simultaneously too shreechand ji & Shankar jii also made our stay comfortable

Excellent Stay

Rahul Kumar Maurya

5

Room was clean, breakfast was tasty and breakfast services was very good. Staff was very cooperative...

Excellent Stay

Rushabh Suthar

5

Excellent stay and warm hospitality

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