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Laxmi Sagar, Bhubaneshwar | 3.8 km drive to Biju Patnaik International Airport
27 Ratings, 6 Reviews
Last 10 Customer Ratings (Latest First)
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Terrible Stay
Lots of cockroach in side room,Room clean was not good.Tv remote not working. No hot water in bath room. Bath towels are 1947 old and getting bed smell.No telephone in side room.Make my trips given discount over(complementary tea and coffee with veg snacks) but hotel didn't seeved after telling in Reception. And also offer early 2 hrs chcke in but hotel charges 500/extra.I think this is not a hotel ,its road side dhaba.
Room: Deluxe Room
Triple Tree Hotel and Resorts has replied on Wed Jul 30 19:49:18 IST 2025
Dear Sir , We are truly sorry for the experience you had during your stay. Your detailed feedback is extremely important to us, and we sincerely apologize for the discomfort caused. We regret the issues related to room cleanliness, TV remote, hot water, old towels, and the absence of in-room facilities. These concerns do not reflect the standard we strive for, and immediate steps are being taken to address them: Pest control and a deep cleaning drive are already underway. TV, plumbing, and linen inventory are being checked and replaced where needed. Our team has been reminded to honor all promised inclusions like welcome tea/snacks and early check-in offers, especially those shown on booking portals. We are also reviewing the guest handling process to ensure that every guest is treated with care and that no one feels unheard at reception. We apologize again for not meeting your expectations and hope you'll give us a chance in the future to provide you with a much better stay. Warm regards, Hotel Triple Tree Guest Relations Team
Terrible Stay
worst stay, rooms smells, room service pathetic. ordered dinner, received after 2 hours almost at mid night. bathrooms worst condition possible. rude and senseless staff.
Room: DELUXE ROOM WITH BREAKFAST
Triple Tree Hotel and Resorts
Dear Sir, We’re truly sorry to hear about your experience and sincerely apologize for the inconvenience caused during your stay. The concerns you've raised — from the room condition and delayed dinner service to the behavior of our staff — are deeply troubling and not reflective of the standards we strive to maintain. Please be assured that we take your feedback seriously. We are investigating this matter internally to address each point and ensure it doesn't happen again. Guest satisfaction is extremely important to us, and we’re disappointed that we fell short during your visit. We hope you’ll give us a chance in the future to provide the level of service and comfort we are known for.
Stay review at hotel triple tree bhubaneswar
Stay was excellent, Even though Hotel location is superb in terms of food, shopping and transportation you wont be disturbed by traffic noise. Hotel room and bathroom were clean. Comfortable and well managed bed and other amenities in the room. Staff is supportive, easy checkin and checkout. There is a restaurant with hotel if u feel comfortable with the price u dont need to take food from outside. Overall hotel is very good in terms of price and amenities. I will stay there again and recommend it for others too.
Room: Deluxe Room
Triple Tree Hotel and Resorts has replied on Mon Jul 07 13:04:29 IST 2025
"Thank you for your lovely feedback! We’re glad you enjoyed your stay. Hope to see you again soon!" Regards Hotel Triple Tree...
Poor Stay
इस होटल की सर्विस नहीं अच्छी है एक बार कहने पर कोई काम नहीं होता है नहीं कोई सुनता है उसके लिए बार-बार कहना पड़ता है
Room: Deluxe Room
Triple Tree Hotel and Resorts
नमस्कार, सबसे पहले, हम आपके अनुभव के लिए खेद प्रकट करते हैं। हमें बहुत अफ़सोस है कि आपको हमारी सेवा से संतोषजनक अनुभव नहीं मिला। हमारी टीम का उद्देश्य हमेशा हमारे सभी मेहमानों को समय पर और गुणवत्तापूर्ण सेवा प्रदान करना है, और आपकी यह प्रतिक्रिया हमें सुधार का अवसर देती है। आपकी बातों को हम गंभीरता से ले रहे हैं और हम सुनिश्चित करेंगे कि भविष्य में ऐसी स्थिति न हो। कृपया हमें एक और मौका दें ताकि हम आपकी अपेक्षाओं पर खरा उतर सकें। आपकी प्रतिक्रिया के लिए धन्यवाद।
Good Stay
Staying of triple tree hotel is very good comfortable and it's a hygiene place room was very clean and also bed is clean and hygiene finally the staying is memorable.
Room: Deluxe Room
Triple Tree Hotel and Resorts has replied on Sun Jul 06 12:07:00 IST 2025
"Thank you for your kind words! We’re delighted you had a great stay with us. Looking forward to welcoming you again soon at Hotel Triple Tree"
Terrible Stay
Hotel location is fine. However, maintenance of the hotel, staff, quality of rooms, amenities are very poor. Staff at reception don't know what complimentary items they are supposed to provide in room. Rooms and washroom were also not very clean.
Room: DELUXE ROOM ONLY
Triple Tree Hotel and Resorts has replied on Thu Apr 24 18:45:20 IST 2025
Dear Mr. Deep Kataria Sir, Thank you for your honest feedback. I deeply regret to hear about your disappointing experience with us. Please accept my sincerest apologies for the issues you faced, including poor maintenance, room quality, amenities, and staff unawareness. We are taking immediate steps to address these concerns, including enhancing staff training, improving cleanliness, and upgrading facilities. Your feedback is invaluable, and I assure you we are committed to ensuring a much better experience for our future guests. I hope you will give us another opportunity to serve you better. Warm regards,
Bhubaneshwar
Nayapalli
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