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You are booking hotel for more than 30 days
Naraina, Delhi
119 Ratings, 51 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Guest reviews highlight poor hygiene, dirty rooms with torn blankets and stained towels, lack of basic amenities like soap and water bottles, unclean bathrooms with mosquitoes, rude staff behavior, and issues with hot water supply. Some positive mentions include friendly staff, good food quality, and spacious rooms. Overall, mixed feedback on cleanliness, service, and facilities.
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poor quality of arrangements, not clean, 0 maintenance
Pathetic hotel management of rooms, bessheet are not found fresh, floor is not as good
Room: Deluxe Room
Treebo The Kings Plaza has replied on Tue Sep 02 15:29:03 IST 2025
Dear Amit Vijayvargi, Thank you for choosing to stay with us and sharing your valuable feedback. We are disappointed that you did not have a good experience. We have noted the concern highlighted by you and have forwarded this to our team to ensure appropriate action is taken. At Treebo, it is our top priority to provide a delightful experience to our guests. We're disappointed that we fell short this time but we hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures
Worst Room
Very Bad Condition Room With No Facilities. No Washroom Supplies In The Room. They use AC Comfort as Bed Sheet
Room: Deluxe Room
Treebo The Kings Plaza has replied on Mon Aug 04 12:46:25 IST 2025
Dear Saifuddin Jafri, Thank you for sharing your valuable feedback. We are disappointed to hear about the experience you had during your stay with us. We have noted the issue highlighted by you and have forwarded this to our team to take appropriate action. We're disappointed that we fell short this time but we hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures
Good Stay
The untidy basement was the place where food was served. Quality of food ok
Room: Deluxe Room
Treebo The Kings Plaza has replied on Tue Jun 24 12:16:09 IST 2025
Dear Jayashree Shetty, Thank you for choosing to stay with us and for taking the time to share your feedback. Thank you for your appreciation of our food quality. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures
ok ok experience.
ok ok experience with this hotel. a early check in before 2 hrs was provided by the hotel staff. behaviour of the hotel staff was ok. little trouble was with ac in the room but after complaint a new room was provided.
Room: Standard Room
Treebo The Kings Plaza has replied on Tue May 27 17:08:11 IST 2025
Dear Kailash, Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad that you enjoyed your stay with us. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures
Poor Stay
Food quality is very bad.and service is very slow...
Room: Standard Room
Treebo The Kings Plaza has replied on Sun May 18 14:04:44 IST 2025
Dear Anil Sharma, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. We are disappointed that we fell short this time, but we hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures
about hotel
Very good residence friendly staff very good stay and enjoyed stay amenities were very good and also very good services
Room: Standard Room
Treebo The Kings Plaza has replied on Thu Apr 17 16:46:20 IST 2025
Dear Himanshu, Thank you for choosing to stay with us and sharing your valuable feedback. Thank you for your appreciation of our staff and services. We really enjoyed hosting you. We look forward to having you back soon. Best Wishes, Treebo Hospitality Ventures
pathetic. avoi
pathetic stay. dingy environment, poor lightning, broken door knobs, loud n ineffective ac, no basic amenities. name one basic requirement and this stay lacked it. they should either shut their shit bole or raise the standards
Room: Deluxe Room
Treebo The Kings Plaza has replied on Tue Mar 18 16:18:18 IST 2025
Dear Guest So sorry to hear about your experience. We apologize for the poor lighting, broken doorknob, and loud AC. We regret the amenity issue too. We'll strive for the standard-raising changes. Best Regards, Hotel General Manager, Treebo Trend The Kings Plaza
Terrible Stay
Soo basically this hotel was the worst stay the room was very dirty the blankets weren’t torn of with holes and lots of stains all over it the room was having balcony which was closed with sticky tape and as it was winter the temperature was 8 degrees at night so the room was always so called even 2 blankets was not enough to sleep as i was shivering all night there was no soap provided no dental kit no shaving kit no shampoo there was no water bottle provided by hotel the towel were all wet already and in worst condition with torn and holes and black stains all over towel the breakfast was also worst only sandwich pooha and paratha was there which all tasted like hell this was my worst experience
Room: Standard Room
Treebo The Kings Plaza has replied on Tue Mar 18 16:18:23 IST 2025
Dear Guest We're truly sorry to hear about your negative experience. The cleanliness and comfort of our rooms are top priorities and it's regrettable that we fell short. We'll address the lack of essential toiletries like soap, dental and shaving kits immediately. We're deeply sorry for the poor state of the towels and blankets provided. We also regret that our breakfast did not meet your expectations. We're reviewing our balcony regulations and temperature control for better guest experiences. We apologize sincerely and hope for a chance to make things right. Best Regards, Hotel General Manager, Treebo Trend The Kings Plaza
Dirty and worst experience
Dirty rooms and unhygienic bedsheets, rude behaviour from the staff. I strongly recommend not to visit.
Room: Deluxe Room
Treebo The Kings Plaza has replied on Tue Mar 18 17:19:08 IST 2025
Dear Guest We sincerely apologize for your disappointing experience. Our goal is to provide clean and comfortable accommodations and friendly service. The issues you faced are truly regrettable. We assure immediate action to rectify these problems. Please give us another opportunity to serve you better. Best Regards, Hotel General Manager, Treebo Trend The Kings Plaza
Worst stay. Not for standard officials.
The rooms was filled with mosquitos. Also its not so clean n hygenic. Wad-ted around 3-4 buckets of water still didnt get hot water for bath, waited for half n hour then took bath in cold water. Breakfast was also bad. Yook bread toast, it wasnt baked.
Room: Deluxe Room
Treebo The Kings Plaza has replied on Fri Dec 13 14:48:58 IST 2024
Dear Krishna, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. We are disappointed that we fell short this time, but we hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels
Bad experience
Rooms are dirty mosquitos are running everywhere in rooms bathrooms are not clean overall bad experience
Room: Standard Room
Treebo The Kings Plaza has replied on Mon Oct 07 00:15:22 IST 2024
Dear Guest We sincerely apologize for the unacceptable experience you had with the room's cleanliness and mosquitoes. We're taking immediate steps to rectify these issues and assure you a better stay in future. Best Regards, Hotel General Manager, Treebo Trend The Kings Plaza
Poor Stay
Bad
Room: Standard Room
Treebo The Kings Plaza has replied on Fri Sep 27 18:30:50 IST 2024
Dear Guest I'm so sorry to hear about your less than satisfactory experience. We greatly value your feedback and assure you we're working diligently on improving our service. Our sincere apologies again. Best Regards, Hotel General Manager, Treebo Trend The Kings Plaza
Terrible Stay
Terrible stay experience. Smelly rooms, mosquitoes, toilet flush not working, no hot water for bathing, hot kettle’s had no lid and its handle was also broken. No proper cleaning of rooms. It was an extremely uncomfortable and unpleasant stay.
Room: Standard Room
Treebo The Kings Plaza has replied on Sat Sep 28 12:15:29 IST 2024
Dear Guest We're truly sorry to hear about your disappointing experience. Rest assured that your feedback regarding room cleanliness, hot water, and functional amenities is taken seriously. We'll ensure improved services during your next stay. Best Regards, Hotel General Manager, Treebo Trend The Kings Plaza
Poor infrastructure
businessNo door mats. No proper lights switching off mechanism. Didn’t provide clean towels and just gave one. Lots of cockroaches in the kettle and sugar was wet.
Room: Deluxe Room
Treebo The Kings Plaza has replied on Tue Sep 10 15:15:47 IST 2024
Dear Guest We're deeply sorry for these issues you faced during your stay. Your feedback is vital to us. We will dutifully address the mentioned concerns: door mats, lights, towel provision, pest control, and dry sugar supplies. Best Regards, Hotel General Manager, Treebo Trend The Kings Plaza
Terrible Stay
Hotel the kings plaza experiance very bad rooms are not clean, matter-as quality very bad, bad service and washrooms are not clean over all bad experiance.
Room: Standard Room
Treebo The Kings Plaza has replied on Thu Aug 29 15:17:19 IST 2024
Dear Guest We're truly sorry to hear about your experience. Our team deeply regrets that the cleaning standard and quality of our rooms was below expectations. We appreciate you pointing out the hygiene issues, especially in reference to our washrooms. We acknowledge our shortcomings in services as well and assure improvements. Best Regards, Hotel General Manager, Treebo Trend The Kings Plaza
No hygiene, decent stay, not recommended much for families to stay here.
Not hygienic, smelly bathroom and bedsheets. They will clean upon request, but still no use of that.
Room: Deluxe Room
Treebo The Kings Plaza has replied on Sun Jul 28 15:15:23 IST 2024
Dear Guest We're genuinely sorry to hear about your experience. Our guests' comfort is our top priority, and we failed you. We will take stringent measures to uplift our hygiene standards and pursue corrective actions. Please accept our deepest apology. Best Regards, Hotel General Manager, Treebo Trend The Kings Plaza
Worst sta
Worst hotel stay i would say, insects on the bedsheets, stains in bathroom, clearly irresponsible behaviour of staff with rude reactions on feedback. Flies in the tea and food which i received for the breakfast. Also i will recommend removing this from the trusted platform of mm t
Room: Deluxe Room
Treebo The Kings Plaza has replied on Sun Jul 28 15:15:27 IST 2024
Dear Guest We deeply apologize for the inconveniences faced. We regret that our cleanliness and staff behavior didn't meet your expectations. We assure you these issues will be taken up seriously, for correction and preventative measures. Your feedback is vital for our improvement. Best Regards, Hotel General Manager, Treebo Trend The Kings Plaza
Terrible Stay
It was pathetic, no cleanliness at all, unprofessional behaviour of staff and carelessness at its peak not safe for girls/women
Room: Standard Room
Treebo The Kings Plaza has replied on Fri Mar 29 20:18:44 IST 2024
Dear Priyanka, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. We are disappointed that we fell short this time, but we hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels
Terrible experience
familyI reached the hotel only to find out that they have no rooms available in this hotel and asked me that they arranged a hotel nearby for me, this was when i specially sent one of my cousins to the hotel 1 day prior to checkin to confirm and they confirmed him that everything will be arranged. The arranged hotel was no more than a travel-ling lodge and i refused to stay in that. After that it was a tedious task of taking to treebo then mm t to finally get my refund after 7 days. Not recommended.
Room: Deluxe Room
Treebo The Kings Plaza has replied on Mon Feb 12 18:11:08 IST 2024
Dear Yoginder, Thank you for your review. Please accept our sincere apologies for the inconvenience caused to you during your stay with us. This is not the kind of experience we want to provide to our guests. We have noted the issue highlighted by you and have forwarded this to our team to take appropriate action. We are learning every day and your feedback goes a long way in helping us in our mission to provide a delightful experience to all of our guests. We hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hotels
Horrendous stay experienced
Horrible experience of staying. 1. Poor hospitality, 2. No bell boy assistance, 3. Poor hygiene ( someone dropped a sanitary pad in the toilet and same room handed over to me ), pillows were dust stained and not changed, 4. Half of the number of lights were not working inside the room ( makes it a dark stay ), 5. Zero toiletries, 6. No hot water supply in winters
Room: Standard Room
Treebo The Kings Plaza has replied on Mon Feb 05 12:27:40 IST 2024
Dear Suman, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. We are disappointed that we fell short this time, but we hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels
Connaught Place
North Delhi
Man Singh Road Area
Sector 13 Dwarka
Saket
Connaught Place
Sahibabad
Karnki
Bissar Akbarpur
Vaishali
Sohna
Manesar
Surajkund
Sector 29
Udyog Vihar
Manesar
Saket
Vikaspuri
Safdarjung Enclave
Mahipalpur
North Delhi
Paharganj
Patel Nagar
Karol bagh
Mahipalpur
North Delhi
Chandni Chowk
Mansarover Garden
Paschim Vihar
Mahipalpur
Sector 13 Dwarka
Connaught Place
Mahipalpur
Chhattarpur
Mahipalpur
Mansarover Garden
