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Review Of Treebo The Blue Roof0123401234

Thane West, Thane

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.4
    Good

    83 Ratings, 27 Reviews

    excellent
    34%
    very good
    24%
    average
    13%
    poor
    10%
    bad
    19%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 1
    • 4
    • 3
    • 4
    • 5
    • 5
    • 4
    • 3

    Rating Categories

    • Location3.2
    • Cleanliness3.2
    • Food3.0
    • Value For Money2.9
    • Facilities2.9
    • Child Friendliness2.5
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    Reviews Summary

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    This property features spacious rooms with a decent ambience and great amenities like a swimming pool and play areas for kids. The location is also convenient and peaceful for a relaxing stay. However, guests have reported issues with cleanliness, particularly in bathrooms, and there are concerns about the service quality with unhelpful staff and slow responses during mornings. Additionally, the food pricing and quality seem to be a significant drawback for many.

    Sort by:

    Positive first
    5.0

    Excellent

    flying r.group

    the stay was good i was provided all the necessary things I was needing water cutlery extra blanket, the view was good they also gave me the room i was looking forward to stay in after I booked the stay . the staff was good and very polite

    Travel Month: May 2025

    Room: Deluxe Room

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    Treebo The Blue Roof has replied on Sat Jun 21 13:51:21 IST 2025

    Dear Flying Rajput, Thank you for choosing to stay with us and for taking the time to share your feedback. It was an absolute pleasure hosting you and we are glad that you had a great experience. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures

    3.0

    Average Stay

    family with 2 kids

    Review Pros 1. Layout of the Property 2. Size of the Room 3. Ambience 4. Amenities 5. Food quality Cons: 1. Pathetic house keeping 2. Overpriced food 3. Room cleaning 4. No reception/Admin/Security staff in the morning hours 5. Flies and mosquitoes Rating: 6.5/10

    Travel Month: Apr 2025

    Room: Deluxe Room

    Treebo The Blue Roof has replied on Sun Apr 20 15:12:35 IST 2025

    Dear Guest, Thank you so much for choosing to stay with us and sharing your valuable feedback. Thank you for appreciating the room, amenities, and food. We will definitely work towards addressing the concerns highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures

    5.0

    Excellent Stay

    mrunmayee m.couple

    Good property ,location was great , peaceful, great stay , clean rooms & had proper hot water supply.

    Travel Month: Feb 2025

    Room: Standard Room

    Treebo The Blue Roof has replied on Wed Mar 12 09:38:44 IST 2025

    Dear Mrunmayee More, Thank you for taking the time to share your feedback. We are glad that you enjoyed your stay with us. We look forward to hosting you in the future. Regards, Team Treebo

    5.0

    Excellent Stay

    surekha d.

    Rooms are very comfortable, clean. Outside area of room are the best part to chill out with family. Swimming pool is clean. Overall i love the place.

    Travel Month: Dec 2024

    Room: Standard Room

    3.0

    Only for parties and receptions

    khushwinder.loyalty-iconsolo

    - rooms need to be cleaner, blankets need to be washed. Try to provide a hot water kettle bathroom needs to be cleaner. Not good if you want a quiet stay. Basically for receptions and parties

    Travel Month: Dec 2024

    Room: Standard Room

    4.0

    Pleasant stay ☺️🫰🏽

    priyadarshani p.loyalty-iconbusiness

    Loved the stay . I did stay for 7 days there and it was a good experience. The lawn and pool area is beautiful

    Travel Month: Aug 2024 (4-Night Stay)

    Room: Standard Room

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    1.0

    WORST SERVICE AND UNPROFESSIONAL STAFF SERVICE

    kiran a.loyalty-iconfamily with 1 kid

    unprofessional and careless staff and no hospitality or concern for guest as in the premises their was a slippery area which was supposed to be blocked for guest to move from there but the staff was least bothered to cover it and I very badly slipped and broke my right arm and got fracture in the hand all because of the reception staff

    Travel Month: Aug 2024

    Room: Deluxe Room

    2.0

    Poor Stay

    metta v.

    Its hotel just for namesake, apart from the reception and entrance there is no feel like a hotel, no lift, there was only a fridge and cupboard in the room and no other accessories, you will not get any ola uber from this place unless its cancel-led 3 to 4 times and breakfast is the worst part u'll get only a tea, a banana or a poha for breakfast, altogether if make my trip has to maintain its reputation for good hotels then they should not list this property.

    Travel Month: Aug 2024

    Room: Deluxe Room

    1.0

    Terrible Stay

    kiran a.loyalty-iconfamily

    Very poor staff service and hospitality in this property i happened to fell in hotel premises in a slippery area which was not blocked by hotel by anyways and after i fall no one bothered to get me a first aid kit as they didn't had one being such a big property and after much of requesting they bought one spray which also they charged after being accident in their hotel premises. Room service is the worst part in this property and each one is treating u as f they are doing favour on your room as average with no telecom service i had a horrible night in this property and almost about to loose my right hand which is now fracture and in-hold this property responsible for the same as if the place as slippery they should have tied some restriction board over there which they did after my incident

    Travel Month: Aug 2024

    Room: Deluxe Room

    1.0

    Burn your money, but dont come here

    parveen s.couple

    Extremely terrible and pathetic experience, no hygiene, rude staff, unprofessional management, poor service, poor quality food, i being a member in this club the whole staff behaved as if they are doing some favour on me when i ordered food or asked for any needful, the most horrible experience one can ever have. If you want to burn your money then you are welcomed here. I would spend thrice the amount to stay in 5 star property but will never visit this place ever again. Blue roof club is the worst.

    Travel Month: Aug 2024

    Room: Standard Room

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    1.0

    Terrible Stay

    rashmi s.loyalty-iconfamily

    We discovered this property on mmt, but our experience was underwhelming. Although the property is spacious, it lacks proper maintenance. Our room was dirty, and the breakfast was the worst part. Given the price, it's not worth considering. We wouldn't recommend this property to anyone.

    Travel Month: Aug 2024

    Room: Standard Room

    4.0

    Good Stay

    amisha y.loyalty-iconsolo

    The stay was satisfactory. The place has facilities like pool, gym, restaurant within the accommodation premise.

    Travel Month: Jul 2024 (3-Night Stay)

    Room: Standard Room

    1.0

    Terrible Stay

    vilasrao k.

    Sir, we reached at blue star hotel there employees has not given proper response. Watchman has opened gate after 20minutes, we got room very late after one hour.

    Travel Month: Jul 2024

    Room: Deluxe Room

    5.0

    Excellent Stay

    rehan.

    'Every Thing was fantastic' and Specially the Staff was Superb 😊

    Travel Month: May 2024

    Room: Standard Room

    5.0

    Excellent stay

    abbas s.solo

    Good clean room, location is not very far good from the highway, the food and food prices are good. Being a club is good well maintained

    Travel Month: May 2024

    Room: Standard Room

    Treebo The Blue Roof has replied on Tue May 21 10:53:26 IST 2024

    Dear Abbas Sura, Thank you for choosing to stay with us and sharing your valuable feedback. We are glad that you enjoyed your stay with us and found the location convenient. At Treebo, it is our top priority to provide a delightful experience to our guests. Thank you for appreciating the room and food. We look forward to having you back soon. Best Wishes, Treebo Hotels

    1.0

    Terrible Stay

    lokesh k.solo

    Third class service. No people are attending at night and room service available. Please don't go in this hotel. Only book for party.

    Travel Month: May 2024

    Room: Standard Room

    Treebo The Blue Roof has replied on Tue May 21 10:54:46 IST 2024

    Dear Lokesh Kumar Agrawal, Thank you for your review. Please accept our sincere apologies for the inconvenience caused to you during your stay with us. This is not the kind of experience we want to provide to our guests. We have noted the issue highlighted by you and have forwarded this to our team to take appropriate action. We are learning every day and your feedback goes a long way in helping us in our mission to provide a delightful experience to all of our guests. I hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hotels

    1.0

    Terrible Stay

    avinash p.

    Pathetic service, extremely bad breakfast not at all supportive staff

    Travel Month: May 2024 (6-Night Stay)

    Room: Standard Room

    Treebo The Blue Roof has replied on Tue May 21 10:55:27 IST 2024

    Dear Avinash Pandey, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels

    5.0

    Excellent Stay

    prachi p.

    Everything was nice but staff was less & room was quite dirty

    Travel Month: May 2024

    Room: Standard Room

    Treebo The Blue Roof has replied on Tue May 21 10:54:10 IST 2024

    Dear Prachi Pawar, Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad that you enjoyed your stay with us. We will definitely work towards addressing the issues highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hotels

    4.0

    Good Stay

    kanaka k.loyalty-icongroup

    Rooms and service good. Food was average. Good for kids as they have indoor and outdoor play area for kids

    Travel Month: Apr 2024

    Room: Deluxe Room

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    Treebo The Blue Roof has replied on Fri May 03 12:16:56 IST 2024

    Dear Kanaka Koli, Thank you for choosing us and taking out time to share your valuable feedback. We are glad that you enjoyed your stay with us. Thank you for appreciating our service and rooms. We will definitely put in our best efforts to improve the food experience as suggested by you. We look forward to welcoming you again. Best Wishes, Treebo Hotels

    1.0

    Terrible Stay

    vishal h.

    Stay was very bad

    Travel Month: Apr 2024

    Room: Standard Room

    Treebo The Blue Roof has replied on Fri Apr 26 14:20:41 IST 2024

    Dear Vishal Hasmukhlal Soni, We are disappointed that you did not have a good experience during your stay with us. Our team would certainly like to know where we went wrong. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hotels.

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