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Review Of Jaya Mahal0123401234

Bhayandar East, Thane | 24.0 km from city centre

    User Rating & Reviews

    • everyone
    • couple
    • solo
    • family
    2.9
    Average

    34 Ratings, 12 Reviews

    excellent
    12%
    very good
    24%
    average
    26%
    poor
    24%
    bad
    15%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 5
    • 4
    • 1
    • 5
    • 4
    • 1
    • 2
    • 2
    • 2

    Rating Categories

    • Cleanliness3.4
    • Room3.4
    • Value For Money3.3
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    The property has received mixed reviews, highlighting significant cleanliness issues, like dirty rooms and untidy bathrooms, along with unpleasant odors. There were reports of rude staff behavior and extra charges at checkout. Some guests experienced maintenance problems, such as faulty AC and non-functional TVs. However, on a positive note, some found the service decent and safety measures satisfactory. Overall, there seems to be a lack of consistency in guest experiences.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    robin d.

    The rooms was not cleaned when i checked in it was stinking cigarettes, when i informed the room service or the butler he stated that “sir aap b toh smoke karoge toh smell ayega” this shows how the hospitality is. I was supposed to stay for 24hrs but i checked out early and prefer to staying at my friends place. The bathroom was untidy hairs around the gesser and tv was not working.

    Travel Month: Mar 2023

    Room: Standard Room Non AC

    2.0

    Poor Stay

    rang n.

    Sorry. Hotel is very bad

    Travel Month: Feb 2023

    Room: Standard Room Non AC

    2.0

    Staff

    vikash.couple

    They are staring us all over time when we go you or in the room

    Travel Month: Nov 2022

    Room: Deluxe Room

    • user photos
    2.0

    Poor Stay

    arnob d.couple

    Behaviour of staff was very rude they where asking me to pay extra money at the time of checkout

    Travel Month: Oct 2022

    Room: Standard Room Non AC

    • user photos
    2.0

    Poor Stay

    shubham.

    2.

    Travel Month: Jul 2022

    Room: Standard Room without AC

    1.0

    Pathetic and worst hotel

    jetender.loyalty-iconfamily

    Hotel jayamahal cancel-led hotel booking at last minute leaving us in lurch

    Travel Month: Mar 2022 (3-Night Stay)

    Room: Deluxe Room

    3.0

    Average Stay

    pankaj m.couple

    Ac was shutting down. There was no hot water facility.

    Travel Month: Mar 2021

    Room: Deluxe Room

    4.0

    Hotel jay a mahal

    rohit m.solo

    Its is very nice place stay and hotel staff good

    Travel Month: Mar 2021

    Room: Deluxe Room

    3.0

    Food. Service

    aadesh p.couple

    Some of the starters were neither spicy nor it have any flavours. Service is good
    The hotel has taken proper measures to take care of safety.

    Travel Month: Feb 2021

    Room: Deluxe Room

    3.0

    Barhroom

    sameer n.solo

    Bathroom floor tiles are very slippery. Not safe dt all

    Travel Month: Feb 2021 (5-Night Stay)

    Room: Deluxe Room

    3.0

    Average Stay

    kanaiyalal p.solo

    Average

    Travel Month: Oct 2020

    Room: classic

    4.0

    Average

    sanjay g.family

    Safety measures were ok.

    Travel Month: Sep 2020

    Room: classic

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