One of Terrible and Worst Hotel I have stayed in recent times.... first of all the reception guys are not ready to listen to Customer.... Their Only floor operational which is in 4th floor... construction work is on going.... Lift is not working.... steps are completely dirty with wood dust and water and fully slippery... Me n my wife with my 2 year old Kid used stairs only while going up n coming down as well... Further, I ordered Breakfast at 10 Am in the morning and it came at 11.15 after somany follow ups...
Due to my personal requirement, I actually requested for a late check out around 4PM (by paying some amount). But due to Mumbai Traffic, I was bit late by 2 mts, and I requested the desk guy to allow my wife to change the dress and requested for 5 mts extension but he spoke very arrogantly and completely denied my request... I called again n Spoke with them but no use ... Ultimately somehow we left the room n paid the outstanding bill n came... I made to understand the Reception Guy again that this is not the way to treat a customer but he was only saying Room is booked and You have to Leave, that is the policy... In real , this hotel never followed the policy and not provided required basic things as well.
In a Room of 2, Atleast 2 towels and 2 water bottles should be provided... but they ONLY provided ONE, and we had to buy extra by paying money.
Bedsheets and bedspread is seemed like not properly washed...
As I already said, Breakfast provided very late and it was not that tasty but Tea was good.
For Iron purpose we asked Iron Box n table but they only provided Iron Box... we somehow did iron in bed only as there was no Table in the Room.
Ultimately, In recent times, this was ONE of my TERRIBLE stay especially when You travelling with family....
Not the Worth for what I paid...
Really Disappointed n Frustrated n Irritated...