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You are booking hotel for more than 30 days
New Town, Kolkata
175 Ratings, 78 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Guest reviews highlight issues with cleanliness, room size, and staff responsiveness. Some guests experienced dirty rooms, unclean bathrooms, and rude staff. Others mentioned small rooms, lack of amenities, and delays in service. However, a few guests appreciated the location, spacious rooms, and cooperative staff. Overall, mixed feedback on cleanliness, room quality, and service levels.
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Terrible Stay
Amenities not working
Room: Deluxe Room
Treebo Soho Newtown Near New Town Bus Stand has replied on Tue Sep 02 16:05:48 IST 2025
Dear Rahul Kumar, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures
Terrible Stay
It's room is too much dirty and low specious and the management is very poor to service
Room: Deluxe Room
Treebo Soho Newtown Near New Town Bus Stand has replied on Fri Aug 29 14:10:06 IST 2025
Dear Tej Pratap Singh, Thank you for sharing your valuable feedback. We are disappointed to hear about the experience you had during your stay with us. We have noted the issue highlighted by you and have forwarded this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures
Good Stay
“Overall, my stay was very comfortable and pleasant. I would definitely recommend this hotel to travelers looking for both comfort and good service. Overall, my stay was very comfortable and pleasant. I would definitely recommend this hotel to travelers looking for both comfort and good service.
Room: Deluxe Room
Treebo Soho Newtown Near New Town Bus Stand has replied on Thu Aug 21 12:19:51 IST 2025
Dear Neha Tanti, Thank you for choosing to stay with us and for sharing your feedback. We are glad that you enjoyed your stay with us. At Treebo, it is our top priority to provide a delightful experience to our guests. Your kind words will definitely encourage and motivate us as we strive towards doing so. We really enjoyed hosting you. Thank you for recommending us. We look forward to having you back soon. Best Wishes, Treebo Hospitality Ventures
Excellent Stay
I stayed here for 4 days and it was damn good. Rooms are neat and clean and the food they provided was awesome it was almost like home food. They clean it frequently and all the people who work there they are disciplined and they guy there in the reception I think he is the manager he was very professional. Family can stay in peace here
Room: Deluxe Room
Treebo Soho Newtown Near New Town Bus Stand has replied on Thu Aug 14 09:50:15 IST 2025
Dear Arun Kumar, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our staff and the food. At Treebo, it is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures
Poor Stay
location of the hotel was very bad, washroom very dirty, no facilities tv was not working no attached washroom was provided
Room: Standard Room
Treebo Soho Newtown Near New Town Bus Stand has replied on Thu Aug 07 19:04:53 IST 2025
Dear Rakshita Singh, Thank you for sharing your valuable feedback. We are disappointed to hear about the experience you had during your stay with us. We have noted the issue highlighted by you and have forwarded this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures
Average Stay
2 service was too bad
Room: Standard Room
Treebo Soho Newtown Near New Town Bus Stand has replied on Thu Aug 07 19:04:14 IST 2025
Dear Sweety Addhya, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures
good rooms
rooms are good and bathroom are clean over-all Nice stay . but wifi was not working and TV has no cable connection
Room: Standard Room
Treebo Soho Newtown Near New Town Bus Stand has replied on Wed Jul 23 18:46:21 IST 2025
Dear Sandip, Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad that you enjoyed your stay with us. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures
maintenance and cleanl
room could be more clean . we have found hair in the cups kept in the table.. washroom maintenance needed. rest is ok.
Room: Standard Room
Treebo Soho Newtown Near New Town Bus Stand has replied on Wed Jun 25 14:20:37 IST 2025
Dear Puja Biswas, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures
Average Stay
I feel that the ac of the room should work properly. The fan was also not giving enough air. The WiFi in the room is not working even though I tried to get it started. There should be basic amenities available in the room but they were not there.
Room: Standard Room
Treebo Soho Newtown Near New Town Bus Stand has replied on Wed Jun 18 23:30:05 IST 2025
Dear Ravi Ranjan, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures
Average Stay
Location is good. Services are very poor this time. Because of manager was in leave. Food was okay okay.
Room: Deluxe Room
Treebo Soho Newtown Near New Town Bus Stand has replied on Wed Jun 18 23:28:12 IST 2025
Dear Angana Halder, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures
nice
Property location is very easy to search. Food, amenities and services are very good. Staying good..
Room: Deluxe Room
Treebo Soho Newtown Near New Town Bus Stand has replied on Tue Jun 03 00:03:54 IST 2025
Dear Angana Halder, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us. Your appreciation is highly encouraging and will go a long way in motivating us to achieve even greater levels of guest delight. We are glad that you found the location convenient. We look forward to welcoming you again. Best Wishes, Treebo Hospitality Ventures
Good Stay
The property was good but the service was not upto mark . For the complimentary breakfast whenever we went , we had to wait for the dishes to come , even many days , the items were not available. Though the staff service was not too good but the food was tasty . The room was beautiful including washroom but AC problem was there for first 2 days and water problem was there in few days.
Room: Standard Room
Treebo Soho Newtown Near New Town Bus Stand has replied on Tue Jun 03 00:04:29 IST 2025
Dear Puja Dey, Thank you so much for choosing to stay with us and sharing your valuable feedback. Thank you for appreciating the hotel and food. We will definitely work towards addressing the concerns highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures
Average Stay
AC was not working properly and house keeping was also sometime late ... Even there was no extra dustbin outside to throw waste
Room: Standard Room
Treebo Soho Newtown Near New Town Bus Stand has replied on Mon Jun 02 23:59:29 IST 2025
Dear Kavita Kumari Singh, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures
staff are good hotel is very clean
All good hotel are also good staff behaviour is very good All good hotel are also good staff behaviour is very good
Room: Standard Room
Treebo Soho Newtown Near New Town Bus Stand has replied on Tue May 13 14:43:21 IST 2025
Dear Anjana Kumari, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us. Thank you for appreciating our staff and the hotel. Please give us a heads-up the next time you're in town. We will be absolutely thrilled to host you again. Best Wishes, Treebo Hospitality Ventures
Enjoyed Stay with Treebo Soho Newtown. Hustle free experience.
It was a great experience. It was nice and hustle free experience for me. Room was upgraded to me which is something I liked the most.
Room: Deluxe Room
Treebo Soho Newtown Near New Town Bus Stand has replied on Tue May 13 14:43:43 IST 2025
Dear Rupsha Bit, Thank you for choosing to stay with us and for taking the time to share your feedback. It was an absolute pleasure hosting you and we are glad that you had an excellent stay. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures
clean and cozy place to stay
nice and helpful staff.. service desk is goof with proper and nice washroom. Next time visit will be definitely book treebo soho
Room: Deluxe Room
Treebo Soho Newtown Near New Town Bus Stand has replied on Sun May 04 17:57:52 IST 2025
Dear Akshat Tripathi, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us. Your appreciation is highly encouraging and will go a long way in motivating us to achieve even greater levels of guest delight. Thank you very much and we look forward to welcoming you again. Best Wishes, Treebo Hospitality Ventures
Unprofessional Hote
Staffs Behaviour is not professional and it's not 3* low maintenance price high call to kitchen no1 responds washroom is not well maintained Seevice needs to be better
Room: Standard Room
Treebo Soho Newtown Near New Town Bus Stand has replied on Wed Apr 30 14:13:28 IST 2025
Dear Robin Roy, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures
good service and breakfast is also excellent as log as our home
good service and breakfast is also excellent as log as our home and location also near to our offices
Room: Deluxe Room
Treebo Soho Newtown Near New Town Bus Stand has replied on Wed Apr 30 14:14:06 IST 2025
Dear Sourabh Singh Parihar, Thank you for choosing to stay with us and sharing your valuable feedback. We are glad that you enjoyed your stay with us and found the location convenient. At Treebo, it is our top priority to provide a delightful experience to our guests. Thank you for appreciating our service and the breakfast. We look forward to having you back soon. Best Wishes, Treebo Hospitality Ventures
Good Stay
Good receiving and infrastructure is very nice and one more thing I suggest this hotel booked in this app reasonable price
Room: Standard Room
Treebo Soho Newtown Near New Town Bus Stand has replied on Wed Apr 30 14:14:21 IST 2025
Dear B Anu, Thank you for choosing to stay with us and for sharing your feedback. We are glad that you enjoyed your stay with us. At Treebo, it is our top priority to provide a delightful experience to our guests. Your kind words will definitely encourage and motivate us as we strive towards doing so. We really enjoyed hosting you. Thank you for recommending us. We look forward to having you back soon. Best Wishes, Treebo Hospitality Ventures
The stay was not so goo
check in experience was not good front desk staff was very unprofessional and rude he asked for early check out forcefully. then we find used bedsheet in our room . the room was nice but not clean and very low maintained. front desk staff was very disappointing.
Room: Standard Room
Treebo Soho Newtown Near New Town Bus Stand has replied on Thu Apr 17 11:01:35 IST 2025
Dear Pratyusha Chakraborty, Thank you for your review. Please accept our sincere apologies for the inconvenience caused to you during your stay with us. This is not the kind of experience we want to provide to our guests. We have noted the issues highlighted by you and have forwarded this to our team to take appropriate action. We are learning every day and your feedback goes a long way in helping us in our mission to provide a delightful experience to all of our guests. I hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hotels
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