Select CheckIn Date

-

Select CheckOut Date

Select a valid date

September  25
Su
Mo
Tu
We
Th
Fr
Sa
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
October  25
Su
Mo
Tu
We
Th
Fr
Sa
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1

You are booking hotel for more than 30 days

Review Of Super Hotel O New Town Near Axis Mall Formerly Spandan Inn0123401234

New Town, Kolkata

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.2
    Good

    109 Ratings, 51 Reviews

    excellent
    38%
    very good
    12%
    average
    18%
    poor
    13%
    bad
    19%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 4
    • 3
    • 4
    • 1
    • 3
    • 2
    • 2
    • 2
    • 5

    Rating Categories

    • Location2.3
    • Cleanliness1.8
    • Food1.5
    • Value For Money2.0
    • Facilities2.3
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    The property has a good location, close to Axis Mall and Mad Bee Comedy Club, which guests appreciated. However, many reviews highlighted issues like dirty rooms, poor food availability, and unsatisfactory service. Complaints about broken amenities and mosquitoes were common. Yet, some guests did find the staff friendly and helpful, with clean rooms being a recurring positive mention. Overall, it's an average place with inconsistent experiences across multiple aspects.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    partha p.solo

    Ac is not working Properly, Fan was not working, No TV is running, when I gave the complain thay said we can't do nothing

    Travel Month: Jul 2025

    Room: Classic

    2.0

    Poor Stay

    nazir t.family

    Stuffs are not welcomeing at all. Very rude behaviour, particularly receptionist. Dirty bed sheet and towels. I booked 2 rooms with breakfast, they not even bother about it. Once I asked for breakfast they said it's for 2 persons only. But in MMT receipt it's clearly mentioned breakfast for 4 persons. Overall very bad experience ever I had. I will not suggest anyone for this particular hotel.

    Travel Month: Jun 2025

    Room: Classic

    3.0

    Average Stay

    sumit b.

    Location was good but room service, food , facilities very poor

    Travel Month: Mar 2025

    Room: Classic

    1.0

    Don't repeat to go there.

    subhankar d.group

    Rooms are very poor, Foods are not available, services are very low Quantity. I don't like to refer anyone

    Travel Month: Mar 2025

    Room: Classic

    1.0

    Terrible Stay

    ehtesham u.couple

    It was one of the worst service which I have experienced at any stay. Also amenities were not working or in a bad condition....not recommended for anyone

    Travel Month: Mar 2025

    Room: Classic

    2.0

    Not recommended

    sabyasachi d.solo

    The place had dirty rooms full of mosquitoes and broken room accessories. Please avoid the place. Disappointed!

    Travel Month: Feb 2025

    Room: Classic

    1.0

    Terrible Stay

    prerna k.solo

    Receptionist didn't allow to enter inside after 10PM , So I couldn't even stay in the hotel. I am really disappointed for this and asking for refund

    Travel Month: Jan 2025

    Room: Classic

    1.0

    Terrible Stay

    md a.loyalty-icon

    Too dirty. I won’t recommend anyone to use this hotel to stay. Staffs are very rude. I had breakfast included in the rate which they didn’t provide saying it doesn’t show in their system. Bad smells in the rooms throughout.

    Travel Month: Jan 2025

    Room: Classic

    3.0

    Average

    praveen p.solo

    Average place. Average room. Location is pretty close to Axis mall and Mad Bee Comedy club. Overall I don't have any major complaints.

    Travel Month: Jan 2025 (3-Night Stay)

    Room: Classic

    1.0

    Worse experience

    gaurav b.loyalty-iconcouple

    I booked two room but i was given one room only because it was early morning i had to compromise and stay in that single room. If they couldn’t give me two rooms they should have not taken the money upfront

    Travel Month: Nov 2024

    Room: Classic

    5.0

    Excellent Stay

    dharmendra.business

    I really liked my stay here. The room was clean, and the staff was there to help with any questions i had.

    Travel Month: Nov 2024

    Room: Classic

    5.0

    Excellent Stay

    sushant.business

    The room was comfortable, and the hotel was quiet. The staff was very helpful, making our stay feel smooth and easy.

    Travel Month: Nov 2024

    Room: Classic

    5.0

    Superb amenities

    dhaval.business

    The staff was friendly, and the room was in great condition. Overall, it was a peaceful and comfort stay.

    Travel Month: Oct 2024

    Room: Classic

    3.0

    need to improve a lot.

    loyalty-iconfamily with 2 kids

    The room are somehow good, but a lot of improvement are still to make good. Staff were not available for the service. Foods were not available in the hotel.

    Travel Month: Oct 2024

    Room: Classic

    5.0

    Efficient check-in

    sumit.business

    The check-in process was quick and easy. We were in our room within minutes of arrival.

    Travel Month: Sep 2024

    Room: Classic

    5.0

    Delightful stay

    chetan.business

    Exceptional comfort and a relaxing environment clean room, comfy bed, and great service highly recommended.

    Travel Month: Sep 2024

    Room: Classic

    5.0

    Homey atmosphere

    mohit.business

    I felt homey atmosphere in this hotel, and my room was also clean comforable and bed was so relaxing.

    Travel Month: Sep 2024

    Room: Classic

    5.0

    Smooth experience

    anindya.business

    The stay was enjoyable, and the room had a cozy feel everything was satisfactory.

    Travel Month: Sep 2024

    Room: Classic

    5.0

    Polite staff

    ritwik.business

    Our room was clean and comfortable, and the service was good had a comfortable time during our visit.

    Travel Month: Sep 2024

    Room: Classic

    5.0

    Clean place

    kaustav.business

    Had a lovely stay the room was cozy, and the team was always ready to help.

    Travel Month: Sep 2024

    Room: Classic

    Areas in Kolkata

    Reviews of other Kolkata Hotels

    Show More

    Five Star Properties in Kolkata

    Ballygunge

    Chinar Park

    The Park Kolkata

    0 1 2 3 4 0 1 2 3 4

    ₹ 9,540

    Per Night

    New Market Area

    Rajarhat

    Taj Taal Kutir

    0 1 2 3 4 0 1 2 3 4

    ₹ 11,000

    Per Night

    Deshbandhu Nagar

    Top Searched hotels nearby Kolkata

    The Rajbari Bawali

    0 1 2 3 0 1 2 3 4

    ₹ 17,438

    Per Night

    Raypur

    Uluberia

    Hotel Sonar Bangla, Taki

    0 1 2 3 0 1 2 3 4

    ₹ 7,200

    Per Night

    Taki

    Orphuli

    Dulki

    Roychak

    HOTEL EXPRESS INN

    0 1 2 3 0 1 2 3 4

    ₹ 3,429

    Per Night

    Dhulagori

    Basirat

    Similar Star Rating Hotel in Kolkata

    Jadavpur

    New Town

    Salt Lake City

    New Market Area

    Hotel Crestwood

    0 1 2 0 1 2 3 4

    ₹ 2,834

    Per Night

    Park Street Area

    New Market Area

    Talbanda

    Similar Property Type in Kolkata

    Lake Town

    Sidds Hospitality Inn

    0 0 1 2 3 4

    ₹ 1,116

    Per Night

    Salt Lake City

    Salt Lake City

    Tiger Inn

    0 -1 0 1 2 3 4

    ₹ 1,600

    Per Night

    Kasba

    New Town

    New Market Area

    Hotel O New Hotel Philips

    0 1 2 3 0 1 2 3 4

    ₹ 2,084

    Per Night

    Entally

    FAB GUEST HOUSE

    0 1 2 0 1 2 3 4

    ₹ 1,919

    Per Night

    Beliaghata

    East Kolkata Township

    KOLSTAY INN

    0 -1 0 1 2 3 4

    ₹ 2,141

    Per Night

    Gariahat