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Sector 43, Gurgaon
23 Ratings
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the property's convenient location with easy access to shopping and business areas. Many highlight the comfortable rooms and good hospitality from the staff. Check-in is generally smooth, adding to a positive experience. However, some users mention cleanliness issues and the need for better upkeep of facilities. Overall, a decent choice for travelers in Gurgaon.
Excellent stay
coupleSuperb experience, Worth to stay, clean rooms
Room: Classic (2X)
Indelible Dilli
Highly disappointing the overall experience.
Room: Classic (2X)
Townhouse MV has replied on Wed Dec 04 08:01:54 IST 2019
Hi, Nirbhay! We do apologize for the experience you had with us. Your feedback will help us in working towards a better experience in the future. Have a good day ahead. Regards, Rachit
Average stay
There were no rooms available during my check in. And after some time I argued with them, after which they gave some poor room as I had no time and option left. Please avoid this place if your a business traveler.
Room: Classic (2X)
Townhouse MV has replied on Tue Dec 03 13:01:26 IST 2019
Hi Saurabh! We do regret the experience you had with us. Your feedback will help me in working towards a better experience in the future. Have a good day ahead. Regards, Rahul!
Good location
Need to improve room cleanliness. We found rats in our room. It's horrible when we order water they provide water within a phenyl smelled bottle. Please take care of this and don't do again with any other customer.
Room: Classic (2X)
Townhouse MV has replied on Mon Dec 02 14:01:29 IST 2019
Hi Manisha, sorry for the trouble faced. We've duly noted your feedback and ensure better services in the future. Have a nice day ahead) regards, Suresh!
The room condition
It was a very small room with damp smell and molds on the walls. The staff was not at all supportive. No toiletries were given. Even the body shower bottle was empty. Apart from this he charged us extra for an extra member to stay but didn't give any bed. Not even a receipt was given for it.
Room: Classic (2X)
Townhouse MV has replied on Thu Nov 28 11:27:50 IST 2019
Hi Madhu! We re extremely apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Rachit!
Hotel is decent and I stayed in balcony room
businessThe only problem I faced during my stay that hotel manager was a greedy and I have sensed this through out my stay. For example he called me twice to inform me that visitors are not allowed (my colleague visited me for some time) and Mr. Manager creates scene at 11 when we were going out for dinner saying it's his sleep time and do not disturb me.
Room: Classic (2X)
Townhouse MV has replied on Mon Nov 11 12:49:16 IST 2019
Sorry for the discommode, Animesh. Thanks for notifying us and will surely work towards better guest experience in the future. Regards, Ravi!
Good staff better location
Staff were well behaved and location is very good
Room: Classic Room
Townhouse MV has replied on Mon Sep 30 16:54:58 IST 2019
Great to hear this, Anil! Thanks for being part of our family and we'll always strive to keep up with your expectations. Regards, Sagar.
Good service
Beautiful stay with good hospitality
Room: Classic Room
Townhouse MV has replied on Mon Sep 16 06:37:17 IST 2019
Hey Pushkar Sharma, it's always good to See our guest happy. Such feedback really helps us. Keep this love coming and we ensure that your next visit with us will be even more exciting than before. Have a wonderful day! Regards, Rahul
Good staff member
Very helpful polite and always
Room: Classic Room
Townhouse MV has replied on Mon Sep 16 06:37:17 IST 2019
Hey Shetty Nithesh Shridhar, delighted by your feedback, it matters a lot to us. Hope to host you soon) regards, Hemant
Comfortable stay. Good location
soloStayed two nights. Checkin was swift and the room was comfortable. Little smelly but they took care of it. Overall good to stay for official purpose. Location is good
Room: Classic Room
Townhouse MV has replied on Mon Sep 16 18:48:01 IST 2019
Hi, Nikhil! Your kind words of appreciation always motivate us to serve you even better than before. Stay connected with us and we'll put in our continuous efforts to retain this love. Wish you an amazing day ahead! Regards, Jamil.
All good, a nice visit it was
Everything was right, I didn't find any issues during my visit. After a tiring day it was very comforting.
Room: Classic Room
Townhouse MV has replied on Mon Sep 02 06:45:05 IST 2019
Thanks for the positive rating, Divyanshu Singh! Hope to hosting you soon with memorable experience to your next visit with us) regards, Sagar
2 day stay
They have maintained the property well but need to do a periodical inspection of there electronic appliances such as bathroom exhaust was not working for the room and the sockets for charging need to be pushed up or down before you can plug your charger into the socket. Floor was having some green chemical which was not cleaned even after informing the same to the manager. Convinient location for commuting. Delivery of All food aggregators are available and it's quiet quick. Just need to take care when checking in after 11pm that only 1 gate remains open for Sushanth Lok and this may lead to misdirection when entering the society.
Room: Classic Room
Townhouse MV has replied on Fri Aug 30 19:38:13 IST 2019
Hi, Akash! Thanks for rating us positively and we do apologize for the issue faced. Your ideas and suggestions always motivate us to improve our services further. Regards, Pravin
Good hotel
businessGood hotel to stay in Gurgaon.
Room: Classic Room
Townhouse MV has replied on Sun Aug 04 06:46:25 IST 2019
Charmed to See you loved our services, joy Bhaumik! Just keep giving us opportunity to serve you with wonderful experience and we would love to host you soon) regards, Hemant
Great
It was great experience.
Room: Classic Room
Townhouse MV has replied on Wed Jun 19 10:38:41 IST 2019
Thank you for the appreciation. Hoping to enhance your experience whenever you revisit us. Have a fantastic day further.
Homely location, easy access to major Gurgaon areas
The room was nice with a fine bathroom. Hotel has a fine colony location with a shopping complex right opposite to it and Cyber City, HUDA City centre, ambience mall nearby.
Room: Classic Room
Townhouse MV has replied on Tue Jun 11 22:25:12 IST 2019
Thanks for such a lovely review, will strive to keep up with your expectations always.
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