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Review Of Townhouse MV0123401234

Sector 43, Gurgaon

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.8
    Very Good

    23 Ratings

    excellent
    43%
    very good
    26%
    average
    13%
    poor
    4%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 5
    • 1
    • 2
    • 3
    • 1
    • 1
    • 3
    • 4

    Rating Categories

    • Location4.7
    • Cleanliness3.7
    • Room3.6
    • Food3.3
    • Hospitality4.0
    • Value For Money3.5
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the property's convenient location with easy access to shopping and business areas. Many highlight the comfortable rooms and good hospitality from the staff. Check-in is generally smooth, adding to a positive experience. However, some users mention cleanliness issues and the need for better upkeep of facilities. Overall, a decent choice for travelers in Gurgaon.

    5.0

    Excellent stay

    hardeep s.loyalty-iconcouple

    Superb experience, Worth to stay, clean rooms

    Travel Month: Dec 2019

    Room: Classic (2X)

    1.0

    Indelible Dilli

    nirbhay s.group

    Highly disappointing the overall experience.

    Travel Month: Nov 2019

    Room: Classic (2X)

    Townhouse MV has replied on Wed Dec 04 08:01:54 IST 2019

    Hi, Nirbhay! We do apologize for the experience you had with us. Your feedback will help us in working towards a better experience in the future. Have a good day ahead. Regards, Rachit

    2.0

    Average stay

    saurabh d.business

    There were no rooms available during my check in. And after some time I argued with them, after which they gave some poor room as I had no time and option left. Please avoid this place if your a business traveler.

    Travel Month: Nov 2019 (4-Night Stay)

    Room: Classic (2X)

    Townhouse MV has replied on Tue Dec 03 13:01:26 IST 2019

    Hi Saurabh! We do regret the experience you had with us. Your feedback will help me in working towards a better experience in the future. Have a good day ahead. Regards, Rahul!

    3.0

    Good location

    manisha k.couple

    Need to improve room cleanliness. We found rats in our room. It's horrible when we order water they provide water within a phenyl smelled bottle. Please take care of this and don't do again with any other customer.

    Travel Month: Nov 2019

    Room: Classic (2X)

    Townhouse MV has replied on Mon Dec 02 14:01:29 IST 2019

    Hi Manisha, sorry for the trouble faced. We've duly noted your feedback and ensure better services in the future. Have a nice day ahead) regards, Suresh!

    1.0

    The room condition

    madhu g.family

    It was a very small room with damp smell and molds on the walls. The staff was not at all supportive. No toiletries were given. Even the body shower bottle was empty. Apart from this he charged us extra for an extra member to stay but didn't give any bed. Not even a receipt was given for it.

    Travel Month: Nov 2019

    Room: Classic (2X)

    Townhouse MV has replied on Thu Nov 28 11:27:50 IST 2019

    Hi Madhu! We re extremely apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Rachit!

    3.0

    Hotel is decent and I stayed in balcony room

    animesh s.loyalty-iconbusiness

    The only problem I faced during my stay that hotel manager was a greedy and I have sensed this through out my stay. For example he called me twice to inform me that visitors are not allowed (my colleague visited me for some time) and Mr. Manager creates scene at 11 when we were going out for dinner saying it's his sleep time and do not disturb me.

    Travel Month: Nov 2019

    Room: Classic (2X)

    Townhouse MV has replied on Mon Nov 11 12:49:16 IST 2019

    Sorry for the discommode, Animesh. Thanks for notifying us and will surely work towards better guest experience in the future. Regards, Ravi!

    4.0

    Good staff better location

    anil k.group

    Staff were well behaved and location is very good

    Travel Month: Sep 2019

    Room: Classic Room

    Townhouse MV has replied on Mon Sep 30 16:54:58 IST 2019

    Great to hear this, Anil! Thanks for being part of our family and we'll always strive to keep up with your expectations. Regards, Sagar.

    5.0

    Good service

    pushkar s.family

    Beautiful stay with good hospitality

    Travel Month: Sep 2019

    Room: Classic Room

    Townhouse MV has replied on Mon Sep 16 06:37:17 IST 2019

    Hey Pushkar Sharma, it's always good to See our guest happy. Such feedback really helps us. Keep this love coming and we ensure that your next visit with us will be even more exciting than before. Have a wonderful day! Regards, Rahul

    5.0

    Good staff member

    shetty n.solo

    Very helpful polite and always

    Travel Month: Sep 2019

    Room: Classic Room

    Townhouse MV has replied on Mon Sep 16 06:37:17 IST 2019

    Hey Shetty Nithesh Shridhar, delighted by your feedback, it matters a lot to us. Hope to host you soon) regards, Hemant

    4.0

    Comfortable stay. Good location

    nikhil p.loyalty-iconsolo

    Stayed two nights. Checkin was swift and the room was comfortable. Little smelly but they took care of it. Overall good to stay for official purpose. Location is good

    Travel Month: Sep 2019

    Room: Classic Room

    Townhouse MV has replied on Mon Sep 16 18:48:01 IST 2019

    Hi, Nikhil! Your kind words of appreciation always motivate us to serve you even better than before. Stay connected with us and we'll put in our continuous efforts to retain this love. Wish you an amazing day ahead! Regards, Jamil.

    5.0

    All good, a nice visit it was

    divyanshu.couple

    Everything was right, I didn't find any issues during my visit. After a tiring day it was very comforting.

    Travel Month: Aug 2019

    Room: Classic Room

    Townhouse MV has replied on Mon Sep 02 06:45:05 IST 2019

    Thanks for the positive rating, Divyanshu Singh! Hope to hosting you soon with memorable experience to your next visit with us) regards, Sagar

    4.0

    2 day stay

    akash b.couple

    They have maintained the property well but need to do a periodical inspection of there electronic appliances such as bathroom exhaust was not working for the room and the sockets for charging need to be pushed up or down before you can plug your charger into the socket. Floor was having some green chemical which was not cleaned even after informing the same to the manager. Convinient location for commuting. Delivery of All food aggregators are available and it's quiet quick. Just need to take care when checking in after 11pm that only 1 gate remains open for Sushanth Lok and this may lead to misdirection when entering the society.

    Travel Month: Aug 2019 (3-Night Stay)

    Room: Classic Room

    Townhouse MV has replied on Fri Aug 30 19:38:13 IST 2019

    Hi, Akash! Thanks for rating us positively and we do apologize for the issue faced. Your ideas and suggestions always motivate us to improve our services further. Regards, Pravin

    5.0

    Good hotel

    joy b.loyalty-iconbusiness

    Good hotel to stay in Gurgaon.

    Travel Month: Jul 2019

    Room: Classic Room

    • user photos

    Townhouse MV has replied on Sun Aug 04 06:46:25 IST 2019

    Charmed to See you loved our services, joy Bhaumik! Just keep giving us opportunity to serve you with wonderful experience and we would love to host you soon) regards, Hemant

    5.0

    Great

    tarun s.couple

    It was great experience.

    Travel Month: Jun 2019

    Room: Classic Room

    Townhouse MV has replied on Wed Jun 19 10:38:41 IST 2019

    Thank you for the appreciation. Hoping to enhance your experience whenever you revisit us. Have a fantastic day further.

    4.0

    Homely location, easy access to major Gurgaon areas

    anushka t.solo

    The room was nice with a fine bathroom. Hotel has a fine colony location with a shopping complex right opposite to it and Cyber City, HUDA City centre, ambience mall nearby.

    Travel Month: May 2019

    Room: Classic Room

    Townhouse MV has replied on Tue Jun 11 22:25:12 IST 2019

    Thanks for such a lovely review, will strive to keep up with your expectations always.

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