I had booked 6 rooms before 2 months, but before check-in, they asked me to provide another property due to excess booking beyond their capacity. After that, I contacted, and they assured my stay at that hotel, but during my check-in, they denied checking in and provide different property more than 2 km from the hotel. after staying 2 days again told me to stay at their hotel but provided a cab for transfer.
the rooms are too small and clumsy and not so hygienic. after the bed, there is no space in the room for luggage.
out of 6 rooms, 2 rooms are quite okay but 4 rooms are very pathetic.
staff are also not responsive, anil named a boy on the desk is always busy playing pub-g but no time for guests.
toilets are also not good enough to use.
there is a marriage hall behind the hotel, and if there is any type of program happening, you can not sleep in the room.
due to a mega event and almost all hotels are sold out, I can't cancel or ask for a refund of the hotel.
But they frequently asked me if you are not interested then you can cancel your booking.