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Review Of Townhouse City Centre Road Formerly Royal Inn0123401234

Patel Nagar, Gwalior

    User Rating & Reviews

    • everyone
    • couple
    • solo
    • business
    • family
    3.5
    Very Good

    126 Ratings, 58 Reviews

    excellent
    36%
    very good
    18%
    average
    21%
    poor
    6%
    bad
    18%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 1
    • 4
    • 1
    • 3
    • 4
    • 3
    • 1
    • 4

    Rating Categories

    • Location2.8
    • Cleanliness1.7
    • Value For Money2.0

    Sort by:

    Positive first
    1.0

    Terrible Stay

    amit s.business

    terrible stay

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Classic

    4.0

    Good Stay

    vikram j.family with 1 kid

    Price range make it worth..staff was cooperative.. Room was clean but food facilities not available... You should go outside or order online..

    Travel Month: Jun 2025

    Room: Classic

    1.0

    Terrible Stay

    anthony d.solo

    lift not working drinking water bottle not providing Even drinking water bottle rifilling housekeeping very poor toilet not proper clean very bad property restaurant not available room AC not working

    Travel Month: Jun 2025

    Room: Classic

    1.0

    Bad service

    ak p.solo

    Room was old one and linen were not washed also didnt provide supply like soap and water i asked for 1 bottle of water several times didn't get one

    Travel Month: May 2025

    Room: Classic

    4.0

    worth it to stay here

    ratan g.solo

    location is excellent, everything is nearby bus station,rail station, service are also good. worth it

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Classic

    • user photos
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    2.0

    Poor Stay

    manish s.

    Bad room , AC is like a cooler so much of noise , food is bad

    Travel Month: Apr 2025

    Room: Classic

    3.0

    Average Stay

    heerendra s.family

    Property location is good. But facilities are very poor. One towel is privide between two persons. Shampoo was not provided hot water for bath provided on complain. Overall services very poor. However room are neat and clean and good in size.

    Travel Month: Feb 2025

    Room: Classic

    1.0

    Terrible Stay

    virendra s.

    I'm not satisfying with make my trip because my cancellation payment not refund. I'll not use now make my trip app

    Travel Month: Feb 2025

    Room: Classic

    1.0

    Dirty bed & smelling pillow / bedsheets

    divyanshu.business

    Baht hi bura room hi is hotel me. Ganda bed pillow. Baht hi azeeb smell. Light ka switch kharab dala. Mera experience bhut hi kharab tha is hotel ko leker

    Travel Month: Feb 2025

    Room: Classic

    • user photos
    • user photos
    5.0

    Excellent Stay

    family

    good hotel, hotel location is very good.☺️

    Travel Month: Feb 2025

    Room: Classic

    • user photos
    3.0

    Average Stay

    dheeraj s.

    Hotel was good but food is soo expensive

    Travel Month: Jan 2025

    Room: Classic

    3.0

    Average Stay

    dheeraj s.

    Hotel was good but the food is soo expensive and all things is good

    Travel Month: Jan 2025

    Room: Classic

    1.0

    Terrible Stay

    vinay a.loyalty-icon

    My booking shows lower seat and you have changed it upper ghen

    Travel Month: Jan 2025

    Room: Classic

    5.0

    Excellent Stay

    krishan m.couple

    nice rooms🙂

    Travel Month: Jan 2025

    Room: Classic

    4.0

    Good Stay

    maneesh k.business

    This hotel was average in condition, room size was very compact, location is easily reachable, hotel staff was cooperative.

    Travel Month: Jan 2025

    Room: Classic

    • user photos
    • user photos
    • user photos
    1.0

    Too small and unhygienic room

    jitendra k.family with 5 kids

    I had booked 6 rooms before 2 months, but before check-in, they asked me to provide another property due to excess booking beyond their capacity. After that, I contacted, and they assured my stay at that hotel, but during my check-in, they denied checking in and provide different property more than 2 km from the hotel. after staying 2 days again told me to stay at their hotel but provided a cab for transfer. the rooms are too small and clumsy and not so hygienic. after the bed, there is no space in the room for luggage. out of 6 rooms, 2 rooms are quite okay but 4 rooms are very pathetic. staff are also not responsive, anil named a boy on the desk is always busy playing pub-g but no time for guests. toilets are also not good enough to use. there is a marriage hall behind the hotel, and if there is any type of program happening, you can not sleep in the room. due to a mega event and almost all hotels are sold out, I can't cancel or ask for a refund of the hotel. But they frequently asked me if you are not interested then you can cancel your booking.

    Travel Month: Dec 2024 (3-Night Stay)

    Room: Classic

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    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    jitendra k.

    Worst hotel hotel didn't allow check-in, provided another accommodation for 2 nights and 1 night in hotel royal inn. Very small and dirty rooms and not fit for family.

    Travel Month: Dec 2024 (3-Night Stay)

    Room: Classic

    • user photos
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    • user photos
    3.0

    Average Stay

    roshan k.loyalty-iconsolo

    I stayed here for 15 days but they didn't consider me to stay another 4 days. This is the only reason i gave them average

    Travel Month: Dec 2024 (5-Night Stay)

    Room: Classic

    • user photos
    3.0

    average condition hotel not bed for one night

    saurabh k.loyalty-iconfamily

    Bad sheet and pillow is not good condition and double bad is not comfortable. Staff is good. In the bathroom bath stool is missing.

    Travel Month: Dec 2024

    Room: Classic

    1.0

    Terrible Stay

    gaurav p.family

    Hotel is at good location and that is only good thing about it, rest it lacks even basic amenities like water, water supply in bathroom, geyser for winter, working intercom etc. It smells like an old single screen theatre. I would not recommend it.

    Travel Month: Dec 2024

    Room: Classic

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