The property boasts a prime location just steps from Gwalior Railway Station and is noted for cleanliness and spacious rooms. Guests appreciate cooperative staff and good hospitality. However, some common complaints mention maintenance issues, especially with bathrooms and room service, which can be slow and sometimes unresponsive. The lack of an in-house kitchen has also been a downside, leading guests to rely on nearby restaurants for meals. Overall, it provides a decent stay at an economical price.