LIGHTS WEREN'T EVEN WORKING PROPERLY, THE TOILET SEAT WAS BROKEN , THEIR EXHAUST WAS BROKEN, BEDS WERE DIRTY , AND THEY WERE LOUD MUSIC GOING ON TILL 3AM NOT BEING ABLE TO SLEEP ,LITERALLY THE WORST EXPERIENCE EVER !!!!!!!
The Blu Pearl has replied on Tue Sep 09 22:36:26 IST 2025
Dear Guest,
Thank you for taking the time to review us. On behalf of our entire staff ,we apologize for the concerns you shared about your experience at the hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations
Sincerely,
Hotel Manager