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You are booking hotel for more than 30 days
Review Of TIMBER TRAIL COTTAGES
Nainital, Nainital | 15.5 km from city centre
User Rating & Reviews
1.0
Terrible Stay
vijay p.family with 2 kids
It was my worst stay so far . This hotel is very far from main nainital in a jungle. Also they are fraud. Hotel was completely empty, but when we reached manager told us that its full. There was no electricity at that time in the hotel. Once we reached our room, after 30 mins , they shut down the generator , telling us that others will get disturb. Thats the most dumb thing i have ever heard, means he was saying that if we run generators for electricity then others will get disturbed, so better everyone sleep without light/ fan. There is no wifi there, no tv in rooms. Manager ask us to open windows so we will get some air while sleeping. In the morning we found that the hotel is literally empty, and manager was misleading us at night. Overall we paid for 3 nights, we checked out just after 1 night in the morning. Bad, bad, very bad stay.
Room: Luxury Cottage Room
TIMBER TRAIL COTTAGES
"Hi Mr Pratap, thank you for taking the time to share your feedback. We're sorry to hear that your experience wasn't positive. While we strive to provide an excellent experience for all our guests. If you could contact us directly , we would be happy to discuss this further to understand what happened and how we can make things right".
