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Review Of The Ontime Hotel

Andheri East, Mumbai | 1.8 km drive to T2 - Chhatrapati Shivaji Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.3
    Good

    484 Ratings, 268 Reviews

    excellent
    19%
    very good
    29%
    average
    25%
    poor
    12%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 3
    • 3
    • 5
    • 4
    • 4
    • 5
    • 5
    • 5
    • 3

    Rating Categories

    • Location3.9
    • Cleanliness3.4
    • Room3.1
    • Food3.2
    • Hospitality3.4
    • Value For Money3.0
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Cleanliness Issues in Rooms
    • Poor Room Maintenance and Insect Problems
    • Staff Behavior Lacked Professionalism
    • Convenient Location Near Airport and Metro
    Read more

    Sort by:

    Positive first
    2.0

    Poor Stay

    vadlapudi b.group

    Stinky, ugly, dirty, filthy room I ever stayed. Don't waste money here. Terrible stay. Not booking ever

    Travel Month: Nov 2025

    Room: Deluxe Room

    4.0

    Everything was very good.

    muralidhas a.solo

    hotel location near by all shop available and room service is good. But the room size is small. ...

    Travel Month: Nov 2025

    Room: Premium Room

    5.0

    Excellent Stay

    pradipkumar a.business

    Good hotel, nice staffs, break fast staff to be improve behaviour, observations are good, Good cleanliness , place and connectivity over All good.

    Travel Month: Nov 2025

    Room: Deluxe Room

    3.0

    Average Stay

    kumar j.business

    Hotel is under renovation and I switched between 2 rooms still washrooms are stinky. Receptionist madam, Boys at Restaurant were rude. Not a worth of huge amount paid for their services. Food was good but prices are too High.

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Deluxe Room

    2.0

    Not upto mark

    anand s.business

    In breakfast only 2 option Smell in whole hotel and room Cleaning service is poor Cockroch are here and there Building and surrounding area is not good Overall an poor and low budget hotel but pretend a 3 star luxury hotel

    Travel Month: Oct 2025 (5-Night Stay)

    Room: Premium Room|Deluxe Room

    5.0

    Excellent Stay

    raushan k.solo

    My stay at the property was excellent. The location was convenient, the rooms were clean and well-maintained, and the overall ambience was peaceful. The staff demonstrated professionalism and courtesy throughout my stay. The food quality and service standards were impressive. I would definitely recommend this property for a comfortable and pleasant experience.

    Travel Month: Oct 2025

    Room: Deluxe Room

    3.0

    cleaning

    sadashiv l.solo

    Location and price wise hotels is good . But Room is maintain but the toiles and blankets are very olds.

    Travel Month: Sep 2025

    Room: Premium Room

    • user photos
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    • user photos
    3.0

    Good hospitality but poor room hygiene

    sathish n.business

    Easily accessible by metro and by road. Good hospitality by the staff. But the room was poorly maintained, furniture was broken and there were lot of insects.

    Travel Month: Sep 2025

    Room: Deluxe Room

    2.0

    ruf behaivier

    ashok a.family

    all ok but service very low & behaivier in recieptionist very ruf day receptionist lady very ruf behivier

    Travel Month: Sep 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    premchand p.group

    The rooms was not yet all clean, it was not like shown in the picture

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Deluxe Room

    4.0

    Good Stay

    mithali n.couple

    the stay was good staff was good just the bed sheet were little stained other than that everything in the room was pgoof

    Travel Month: Aug 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    om s.couple

    Cockroaches in Room and Washroom Bugs on Bed Food Quality Compromised Rude and Worst Behavior of Staff It was total waste of money

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Deluxe Room

    • user photos
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    4.0

    value for money and good location

    mahesh m.business

    Hotel and location is good. But room service needs to be improved. Little more neatness to be maintained.

    Travel Month: Aug 2025

    Room: Premium Room

    • user photos
    • user photos
    5.0

    5d/4n sta

    swarnava s.solo

    Decent property. Excellent location. Good stay with all amenities as promised. Food from dere restaurant was good.

    Travel Month: Aug 2025 (4-Night Stay)

    Room: Premium Room

    4.0

    okay thank 😊 good 💯.

    bhagirathi t.family

    very good.

    Travel Month: Aug 2025

    Room: Deluxe Room

    4.0

    Good Stay

    dharmesh.solo

    Very good, nice cleanliness, Cooperative staff, nice location, nearer to metro railway stations -Airport Road and Chakala , B road

    Travel Month: Aug 2025

    Room: Deluxe Room

    • user photos
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    4.0

    ON time review

    prashanth l.business

    Property location is good. However the rooms were small in dimensions for a 3 person stay. Only 2 can stay. Food was average and service not good. Service is never fast at all

    Travel Month: Jul 2025 (5-Night Stay)

    Room: Premium Room

    • user photos
    • user photos
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    3.0

    Average Stay

    arjun k.business

    Rooms are very small for 3 pax. Service at breakfast is too slow. Also good at apna Dhaba is slightly costly comparatively

    Travel Month: Jul 2025 (5-Night Stay)

    Room: Premium Room

    2.0

    app room poor

    kaval b.business

    Room not clean,service not good ,hotel not clean plz return my amount plzzzzzzzzzzzzzzzzzzzzzzzzzzzz

    Travel Month: Jul 2025

    Room: Premium Room

    • user photos
    • user photos
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    1.0

    Terrible Stay

    shyam a.

    Absolutely Disappointing Experience at On Time Hotel My recent stay at On Time Hotel was nothing short of a nightmare. To start with, there was a constant shortage of drinking water, which is the most basic necessity one expects any hotel to provide without fail. Repeated requests to the staff were either ignored or met with complete indifference. The rooms were stinking, musty, and clearly not cleaned or ventilated properly before check-in. It was hard to stay in the room without feeling nauseous. Cleanliness and hygiene seemed like a foreign concept here. As if that wasn’t enough, the staff behavior was shockingly rude and unprofessional. They were not only impolite but also seemed completely disinterested in helping or even acknowledging guest concerns. I would strongly advise anyone considering this hotel to look elsewhere. This place does not deserve the price it charges nor the trust of its guests. A truly pathetic experience.

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Deluxe Room

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