The property is located in the center of Darjeeling, near the railway station. Guests appreciated the cleanliness of the property and the well-mannered staff. The owner was particularly helpful in managing guests' trips at a budget-friendly price. The food was delicious, and the staff arranged cabs for guests at a reasonable price. However, some guests complained about the small and overpriced rooms, and the rude behavior of the manager. The property is also located on a busy road, which can be noisy. Overall, guests had a mixed experience, with some enjoying their stay and others facing issues with the room and service.