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Narhe, Pune
93 Ratings, 27 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Excellent Stay
The hotel is very good and the staff, food quality is very good property is also neat and clean. My car was washed in the morning without any requirement 👍. Keep booking.....
Room: Deluxe Room
Excellent Stay
The property's food was decent, the service was awesome and the room furnishing were good and well maintained room and bathroom. The location is well connected.
Room: Deluxe Room
Terrible Stay
Hi , I had mentioned 3 adults and 1 child while booking through Make my trip and we have not taken an extra bed but we were charged an extra 700 rupees stating it's for the child. I mentioned that I have already mentioned during booking but they did not agree and asked me to pay 700 rupees. I request you to look into this and reimburse 700 rupees.
Room: Deluxe Room
Excellent Stay
The location is a bit difficult to find. But the hotel and it service is nice. The food is also fine. I overall a nice experience.
Room: Deluxe Room
Average Stay
2
Room: Quad
Excellent Stay
The Grand Imperial, Pune hotel is very good maintained and very clean and hygiene experience I am having . lovely stay will recommend to everyone.
Room: Deluxe
The Grand Imperial has replied on Tue Sep 30 19:01:43 IST 2025
Dear Jaya Arune, Thank you for your kind words. We’re glad you had a clean and pleasant stay. We appreciate your recommendation and look forward to welcoming you again. Warm regards, The Grand Imperial Hotel
Well-Maintained Property with Minor Parking Issue
The property is newly constructed, clean, and well maintained. However, there is a slight parking issue if you’re traveling with your own car, and there isn’t much of a view since the hotel is located in the middle of a crowded area. That said, if you’re looking for a comfortable stay at a very convenient price, this hotel definitely delivers.
Room: Suites
The Grand Imperial has replied on Tue Sep 30 19:17:12 IST 2025
Dear Romola Roshni Massey, Thank you for your feedback. We’re glad you found our property clean, well-maintained, and comfortable. We appreciate your comments regarding parking and location and will strive to improve. We look forward to welcoming you again. Warm regards, The Grand Imperial Hotel
Excellent Stay
Hotel was nice...staff is also good ...but only thing is RK's restaurant staff was not thats much good and help full
Room: Deluxe
The Grand Imperial has replied on Tue Sep 30 19:19:38 IST 2025
Dear Pratik Kale, Thank you for your feedback. We’re glad you enjoyed your stay and our staff. We apologize for the experience at restaurant and will address this with the team to improve. Warm regards, The Grand Imperial Hotel
Nice Service
The staff's behaviour was polite. They are very helpful. We had a very nice service experience. They even responded at 1 am.
Room: Suites
The Grand Imperial has replied on Tue Sep 30 19:21:52 IST 2025
Dear Shabana Falak, Thank you for your kind words. We’re pleased to hear our staff provided polite and helpful service, even during late hours. We look forward to welcoming you again soon. Warm regards, The Grand Imperial Hotel
Excellent Stay
🌟 A Truly Grand Experience at The Grand Imperial, Pune! 🌟 My stay at The Grand Imperial was nothing short of exceptional. From the moment I arrived, I was welcomed with warm hospitality and impeccable service. The ambiance was elegant and serene, making it a perfect escape from the hustle of daily life. 🛏️ The rooms were spacious, spotless, and beautifully designed—offering both comfort and luxury. 🍽️ The dining experience was delightful, with a variety of delicious options that catered to every taste. 🌿 The overall atmosphere was peaceful and rejuvenating, making my stay incredibly pleasant and memorable. A big thank you to the entire team for making my visit so enjoyable. I’ll definitely be returning and highly recommend The Grand Imperial to anyone looking for a top-notch stay in Pune!
Room: Suites
The Grand Imperial has replied on Tue Sep 30 19:23:20 IST 2025
Dear John Vasanth, Thank you for your wonderful review. We’re delighted to hear you enjoyed our hospitality, comfortable rooms, and dining. Your kind words motivate us to keep delivering the best experience. We look forward to welcoming you again soon. Warm regards, The Grand Imperial Hotel
Excellent Stay
Staying in this hotel is crowd free zone, homly atmosphere. Staffs are very cooperative and mannered. Room was hygienic, washrooms are also clean. Breakfast was good.
Room: Deluxe
The Grand Imperial has replied on Tue Sep 30 19:26:09 IST 2025
Dear Sanjay Kumar, Thank you for your kind feedback. We’re glad you enjoyed the peaceful atmosphere, cleanliness, and our staff’s service. We look forward to welcoming you back soon. Warm regards, The Grand Imperial Hotel
Excellent Stay
Hotel inside is very good, Break fast need to increase the varieties also location
Room: Deluxe
The Grand Imperial has replied on Tue Sep 30 19:27:45 IST 2025
Dear Prabakaran P, Thank you for your feedback. We’re glad you liked the hotel interiors and location. We appreciate your suggestion regarding breakfast variety and will work on improving it. Warm regards, The Grand Imperial Hotel
Excellent Stay
We booked a Suite and had a really good experience. Room and bathroom were spacious and clean. People were kind enough during check-in and check-out. It's a new hotel. Very limited option in Breakfast.
Room: Suites
The Grand Imperial has replied on Tue Sep 30 19:32:57 IST 2025
Dear Sarva Sampada, Thank you for choosing our Suite and for your positive feedback. We’re glad you enjoyed the spacious and clean rooms and our service. We appreciate your comment on breakfast and will strive to offer more variety. Warm regards, The Grand Imperial Hotel
Good Stay
My stay in hotel was good. The location of the property was good. You can easily find a cab or auto. The best part was the cleanliness and hygiene especially in the washroom. Although toiletries provided was not sufficient. They only provide 1 bottle of complimentary water even though we were two people. Complementary tea and coffee sachets were also not provided. The taste of the food in restaurant was also good. Complimentary breakfast was good with limited options. The staff was good and helpful.
Room: Suites
The Grand Imperial has replied on Tue Sep 30 19:34:37 IST 2025
Dear Sir, Thank you for sharing your detailed feedback. We're glad you enjoyed your stay, especially the cleanliness, location, and food quality. We appreciate your suggestions regarding toiletries, water, and in-room amenities, and will work on improving these aspects. Your kind words about our staff mean a lot to us. We hope to welcome you again soon. Warm regards, The Grand Imperial Hotel
Excellent Stay
Beautiful rooms . Clean rooms . Decent housekeeping service and easy check in .. Food was average. Services were good . Beautiful rooms . Clean rooms . Decent housekeeping service and easy check in .. Food was average. Services were good .
Room: Suites
The Grand Imperial has replied on Tue Sep 30 19:35:41 IST 2025
Dear Gaurav Rahate, Thank you for your feedback. We're glad you appreciated our clean rooms, housekeeping, and smooth check-in. We’ve noted your comments on the food and will work to improve. Looking forward to hosting you again. Warm regards, The Grand Imperial Hotel
Excellent Stay
Stay was excellent. Rooms were very very clean. Suit was very spacious . Staff was very accommodating. Breakfast was okay but they can improve
Room: Suites
The Grand Imperial has replied on Tue Sep 30 19:36:57 IST 2025
Dear Roma Ajit Kanherkar, Thank you for your kind words. We're pleased you had an excellent stay and appreciated the cleanliness, spacious suite, and our accommodating staff. We’ve noted your feedback on breakfast and will work on enhancing it. Warm regards, The Grand Imperial Hotel
Excellent Stay
Looks like a newly opened hotel. Had a good experience. Breakfast which Limited and okay. Location is bit off Looks like a newly opened hotel. Had a good experience. Breakfast which Limited and okay. Location is bit off
Room: Quad
The Grand Imperial has replied on Tue Sep 30 19:37:58 IST 2025
Dear Rohan Nalawade, Thank you for your feedback. We're glad you had a good experience with us. We appreciate your comments on breakfast and location, and we’ll continue working to improve. Looking forward to welcoming you again. Warm regards, The Grand Imperial Hotel
Good Stay
The services provided was commendable. The rooms were clean and well maintained. overall good experience. The services provided was commendable. The rooms were clean and well maintained. overall good experience..
Room: Deluxe
The Grand Imperial has replied on Tue Sep 30 19:39:38 IST 2025
Dear Arpit Agrawal, Thank you for your kind words. We're delighted to hear you had a good experience and appreciated our service and well-maintained rooms. We look forward to welcoming you again soon. Warm regards, The Grand Imperial Hotel
Average Stay
bath room door locks broken, drinking water chargeable, tea quality was bad , intercom not working, water mug was missing for bath, even after informing I need to leave by 8:15, break fast was not served till 9:00
Room: Deluxe
The Grand Imperial has replied on Tue Sep 30 19:42:01 IST 2025
Dear Parag Arvind Machchhar, We sincerely apologize for the inconveniences you faced during your stay. Your concerns regarding the bathroom lock, tea quality, intercom, and delayed breakfast service are noted and will be addressed with our team immediately. We truly regret that we couldn’t meet your expectations this time and appreciate you bringing these issues to our attention. We hope to have the opportunity to serve you better in the future. Warm regards, The Grand Imperial Hotel
Average Stay
flush was exactly behind the toilet seat cover, toothpaste was chargeable, soap was not giving any foam, no toothbrushes, had to call the reception twice for towels, the food bill was supposed to be paid as soon as they gave it to you in your room, also while leaving no hospitality of asking how the stay was.
Room: Deluxe
The Grand Imperial has replied on Tue Sep 30 19:42:56 IST 2025
Dear Kj V, Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience caused during your stay. Your feedback regarding the bathroom setup, amenities, service delays, and overall hospitality has been noted with seriousness. This is not the standard we aim to provide, and we will be addressing these concerns with the respective teams to ensure improvements. We truly value your input and hope to have the opportunity to offer you a better experience in the future. Warm regards, The Grand Imperial Hotel
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