You are booking hotel for more than 30 days

Elegant apartment with a kitchen, cafe & a living room

Review Of The Citadel Studio Apartments at Joy Street

Sector 66, Gurgaon | 1.6 km drive to WorldMark Gurugram

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.8
    Very Good

    134 Ratings, 44 Reviews

    excellent
    49%
    very good
    21%
    average
    10%
    poor
    4%
    bad
    16%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 1
    • 4
    • 5
    • 5
    • 4
    • 2
    • 1
    • 3
    • 5

    Rating Categories

    • Location4.1
    • Cleanliness4.0
    • Value For Money3.9
    • Food4.5
    • Facilities3.9
    • Checkin Experience4.0
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the spacious and clean rooms along with a great atmosphere. The property enjoys an excellent location, close to malls and eateries, making it convenient for exploring. The staff, especially the host Tanya, is often mentioned for their helpfulness and hospitality. However, some guests noted issues with housekeeping services. Overall, it's a comfortable stay for those looking for privacy and good amenities.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    laxmi b.couple

    Mera stay bahut hi kharab tha...room me smell aa rhi thi...jaale lge huye the... sugar nd tea tk available ni thi... Care taker se bat krne pr hme bola gya ki bs yhi room h..nd sugar tea k liye bahut tym tk wait Krna pda... I was not expecting this type of hospitality .. it was Pathetic experience

    Travel Month: Oct 2025
    5.0

    great view

    vidhit v.couple

    Quite nice and convenient to check in. Didn’t get weird eyes from staff for travelling as a couple. Well maintained room but did not have glasses for water.

    Travel Month: Aug 2025
    5.0

    Excellent Stay

    golam s.business

    It was a pleasure staying in this property and the service and the hospitality was great the breakfast was also good

    Travel Month: Mar 2025
    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    damini p.group

    My experience with this place was disappointing. The check-in process was frustrating — despite it being handled over the phone, we were left waiting for over more than 30 minutes with no clear communication or assistance. On top of that, the hosts were uncooperative during check-out. I requested to check out around 11:30 AM, but they were inflexible and dismissive, refusing any reasonable extension and showing no consideration for guests. Overall, the service was unprofessional and the hosts made the stay stressful. I would not recommend this place.

    Travel Month: May 2025
    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    poonam t.couple

    stay didn't happened nobody picked the call

    Travel Month: May 2025
    1.0

    Terrible Stay

    ankit s.couple

    Please dont book this studio apartment the owner will not attend your call after geting his payment and tv is not working and no facility of water

    Travel Month: Apr 2025
    2.0

    Poor Stay

    dhiraj r.business

    If you can service yourself then it could be an option to stay due to its location and room ambiance. Shouldn't be preferred for staying with family as you will find couples (seems to be unmarried) staying there. Don't expect any kind of the service from the caretaker. Personally I don't recommend this property until unless you want to stay with your 'friend' in privacy as no one will ask you about your ID card.

    Travel Month: Apr 2025 (3-Night Stay)
    4.0

    Good Stay

    chander m.

    Property is good feels like our home good staff good location

    Travel Month: Apr 2025
    5.0

    Excellent Stay

    ojasvi c.

    The travel was timely and safe.

    Travel Month: Dec 2024
    1.0

    Terrible Stay

    arpita v.couple

    We were standing outside the room at 2:00am in the morning with all of our luggage and the care taker or the owner did not pick the call and was saying who picks up call at 2 in the morning. And I didn't even get a refund for my booking. Highly unprofessional and disgusting

    Travel Month: Dec 2024
    1.0

    Terrible Stay

    rishabh j.

    No one picked up my call and no refund

    Travel Month: Dec 2024
    3.0

    Average Stay

    sankalpa b.

    This is a service apartment and doesn’t seem very private. Water was not provided. Was just okay

    Travel Month: Dec 2024
    5.0

    Superb

    chinkesh g.couple

    Excellent location and amenities. Great place to stay. All the necessities are easily available just outside the building

    Travel Month: Nov 2024
    1.0

    Terrible Stay

    prashant s.business

    Aipl has done such a fantastic job making these beautiful studio apartments but the owner of this particular property was extremely rude and inconsiderate. They assigned a different room number to my guest-one that was reserved for somebody else. The owner refused to receive calls or even talk to me on call appropriately. The experience was highly embarrassing and excruciating for me and my guest extremely poor management!

    Travel Month: Nov 2024 (3-Night Stay)
    • user photos
    • user photos
    • user photos
    5.0

    Go and stay in citadel apartment. I love the view and the location

    arun p.solo

    Location is very good and the view from the room is seen is amazing. Environment is very calm location is very premium.

    Travel Month: Sep 2024 (7-Night Stay)
    • user photos
    • user photos
    5.0

    comfortable stay

    couple

    Comfortable stay with proper clean studio apartment .one thing they need to improve care taker service he doesn’t provide 2 towels otherwise room and washroom properly cleaned

    Travel Month: Sep 2024
    3.0

    Average Stay

    ajay c.loyalty-iconbusiness

    Location is good. Food court has best of the brands. Service is poor. Cleanliness needs a lot of improvement.

    Travel Month: Sep 2024
    5.0

    Excellent Stay

    swati g.family

    I like the apartment and the entire amenities. Room were so clean and big, it's good for the family to stay and also for the business purpose. Location also cool

    Travel Month: Jul 2024
    4.0

    Good Stay

    sikander k.loyalty-icon

    4

    Travel Month: May 2024
    5.0

    Cozy stay ( good experience)

    disha g.loyalty-iconcouple

    The stay and the service was too good. The rooms are cozy and spacious at affordable price. Thank you tanya.

    Travel Month: Apr 2024
    • user photos
    • user photos
    • user photos

    Reviews of other Gurgaon Hotels

    Show More

    Five Star Properties in Gurgaon

    The Westin Gurgaon

    0 1 2 3 4 0 1 2 3 4

    ₹ 16,500

    Per Night

    Sector 29

    Sector 29

    In Sohna

    In Rohtak

    Grand Hyatt Gurgaon

    0 1 2 3 4 0 1 2 3 4

    ₹ 18,270

    Per Night

    Sector 58

    Trident Gurgaon

    0 1 2 3 4 0 1 2 3 4

    ₹ 16,000

    Per Night

    Udyog Vihar

    Top Searched hotels nearby Gurgaon

    Mahipalpur

    Taj Palace, New Delhi

    0 1 2 3 4 0 1 2 3 4

    ₹ 13,000

    Per Night

    Chanakyapuri

    Aerocity

    Karnki

    Aerocity

    The LaLiT New Delhi

    0 1 2 3 4 0 1 2 3 4

    ₹ 22,500

    Per Night

    Connaught Place

    Bissar Akbarpur

    East Delhi

    Paschim Vihar

    Vaishali

    Similar Star Rating Hotel in Gurgaon

    Sector 25

    Sector 51

    Sushant Lok I

    Sector 49

    Golf Course Road

    Sector 67

    Millennium retreat

    0 -1 0 1 2 3 4

    ₹ 3,800

    Per Night

    Sector 41

    Similar Property Type in Gurgaon

    DLF Phase 3

    Golf Course Road

    IOI Metropolitan Suites

    0 -1 0 1 2 3 4

    ₹ 3,329

    Per Night

    Sector 66

    Sector 99

    Bliss By Coming Home

    0 -1 0 1 2 3 4

    ₹ 4,444

    Per Night

    Kadarpur

    The Air Den 1

    0 -1 0 1 2 3 4

    ₹ 4,416

    Per Night

    Sector 67

    Sector 28

    Midnight on the terrace

    0 -1 0 1 2 3 4

    ₹ 5,500

    Per Night

    Palam Vihar

    Golf Course Road