Review Of The Citadel Studio Apartments at Joy Street

Quite nice and convenient to check in. Didn’t get weird eyes from staff for travelling as a couple. Well maintained room but did not have glasses for water.

It was a pleasure staying in this property and the service and the hospitality was great the breakfast was also good

My experience with this place was disappointing. The check-in process was frustrating — despite it being handled over the phone, we were left waiting for over more than 30 minutes with no clear communication or assistance. On top of that, the hosts were uncooperative during check-out. I requested to check out around 11:30 AM, but they were inflexible and dismissive, refusing any reasonable extension and showing no consideration for guests. Overall, the service was unprofessional and the hosts made the stay stressful. I would not recommend this place.

stay didn't happened nobody picked the call

Please dont book this studio apartment the owner will not attend your call after geting his payment and tv is not working and no facility of water

If you can service yourself then it could be an option to stay due to its location and room ambiance. Shouldn't be preferred for staying with family as you will find couples (seems to be unmarried) staying there. Don't expect any kind of the service from the caretaker. Personally I don't recommend this property until unless you want to stay with your 'friend' in privacy as no one will ask you about your ID card.

Property is good feels like our home good staff good location

The travel was timely and safe.

We were standing outside the room at 2:00am in the morning with all of our luggage and the care taker or the owner did not pick the call and was saying who picks up call at 2 in the morning. And I didn't even get a refund for my booking. Highly unprofessional and disgusting

No one picked up my call and no refund

This is a service apartment and doesn’t seem very private. Water was not provided. Was just okay

Excellent location and amenities. Great place to stay. All the necessities are easily available just outside the building

Aipl has done such a fantastic job making these beautiful studio apartments but the owner of this particular property was extremely rude and inconsiderate. They assigned a different room number to my guest-one that was reserved for somebody else. The owner refused to receive calls or even talk to me on call appropriately. The experience was highly embarrassing and excruciating for me and my guest extremely poor management!

Location is very good and the view from the room is seen is amazing. Environment is very calm location is very premium.

Comfortable stay with proper clean studio apartment .one thing they need to improve care taker service he doesn’t provide 2 towels otherwise room and washroom properly cleaned

Location is good. Food court has best of the brands. Service is poor. Cleanliness needs a lot of improvement.

I like the apartment and the entire amenities. Room were so clean and big, it's good for the family to stay and also for the business purpose. Location also cool

4

The stay and the service was too good. The rooms are cozy and spacious at affordable price. Thank you tanya.

Its horrible place and staff also is not supportive i check out 2 early because of this