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You are booking hotel for more than 30 days

Rooms in a homestay with a kitchen, Wi-Fi & hill-view

Review Of The Captain B&B | Rooms & Caretaker

Kachi Ghatti, Shimla

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    4.3
    Excellent

    99 Ratings, 53 Reviews

    excellent
    63%
    very good
    18%
    average
    9%
    poor
    4%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 3
    • 5
    • 5
    • 5
    • 5
    • 5
    • 5
    • 1

    Rating Categories

    • Location4.0
    • Cleanliness4.4
    • Value For Money4.2
    • Food3.4
    • Facilities4.2
    • Checkin Experience4.5
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    Reviews Summary

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    This property offers a fantastic stay with stunning scenic views from the balcony that guests rave about, especially during sunrise. The owner and staff are incredibly friendly and helpful, ensuring a cozy experience with clean rooms and delicious, homely food, including the beloved kadak chai. The ambiance is peaceful and safe, making it a perfect choice for families. Plus, it's budget-friendly, providing great value for an unforgettable getaway!

    Sort by:

    Positive first
    3.0

    Average Stay

    mohan k.loyalty-iconfamily with 2 kids

    hotel is ok but more than 100 steps we need walk and it's very deficult for the person who are all having health issue .

    Travel Month: Jan 2025

    Room: Deluxe Room with Common Balcony|Deluxe Family Room with Common Balcony

    The Captain B&B | Rooms & Caretaker

    Dear Mohan ji, Having gone through your observations / ratings about the Captain B&B, we appreciate your observations regarding the Captain that it is OK. As regards, steps you mentioned in your review, we are to say that it is common in the hill station and clearly mentioned in our website. it is just 2-3 minutes distance from the roadside. We always concerned about the facilities in the property. You may agree that view is open from balcony, sun rising and rooms are spacious. Thanks.

    5.0

    Excellent Stay

    gagandeep s.

    Owner is really nice and helpful. Food is affordable and rooms are clean

    Travel Month: Dec 2024

    Room: Deluxe Room with Common Balcony

    5.0

    Awesome stay and vie

    shovik r.loyalty-iconfamily

    This stay is good, with both good rooms and the best scenic view from the balcony (both normal and sunrise views are awesome). The caretaker and the owner both are very nice people. You would enjoy good food on request and kadak chai, specially. To reach the hotel you have to take a 30 feet high stairs and go downstairs and come up. But to have such a good stay and a good view, this much exercise is nothing. Hope you have a great stay here!

    Travel Month: Oct 2024 (3-Night Stay)

    Room: Deluxe Room with Common Balcony

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    5.0

    Good stay and awesome scenic vie

    shovik r.loyalty-iconfamily

    Very good stay. You'll enjoy a very good scenic view from the balcony and the rooms are also good. Cheaper compared to others. The attendant is also a very humble person, who can make food for you. He prepares good food, really. One drawback of the hotel is, to reach the hotel you need to go downstairs about 30 feet, and to come up the road you need to take the same stairs and come up 30 feet every time. On request, you can use the lift from the neighbouring hotel. But the view from the hotel is eternal! trust me. Otherwise everything is perfect.

    Travel Month: Oct 2024 (3-Night Stay)

    Room: Deluxe Triple Room with Common Balcony

    The Captain B&B | Rooms & Caretaker has replied on Sat Oct 26 22:13:01 IST 2024

    Dear Shobik, many many thanks for the positive observations about your stay in the Captain which motivated the team the Captain B&B. As far as stairs, it is common in the hill station to go up and down. Hope next time when you come Shimla, you will definitely visit this property. Wish you all the best in your life.

    5.0

    Excellent hotel for shimla

    venkatesham g.family

    Best room service & maintenance is very good, staff and management is very friendly cooperative, i suggest the hotel for shimla i take breakfast is very good

    Travel Month: May 2024

    Room: Deluxe Room with Common Balcony

    The Captain B&B | Rooms & Caretaker has replied on Sat Nov 02 11:48:20 IST 2024

    Dear Ganugu, how r u, many many thanks for your observations regarding your stay in the The Captain B&B which motivated the team the Captain. Hope next time when you will visit Shimla, you will definitely visit this property. Regardd.

    5.0

    Omfortable stay with excellent facilities

    shubham.solo

    I had a very comfortable experience. The room was cozy, and the bed was very comfortable. The hotel had all the necessary facilities. The staff was very polite and helpful, always ready to assist. Everything was clean and well-maintained. Overall, it was a great choice, and i would recommend it for a pleasant stay.

    Travel Month: May 2024 (3-Night Stay)

    Room: Deluxe Room with Common Balcony

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    2.0

    Poor Stay

    kalyan s.family

    I booked hotel captain B&B on dated 22nd from 23rd to 25th December 2023 and paid the full amount. When we reach hotel in Shimla we observed that there are so many risky stairs and the senior citizens can not reach the hotel and even children's can't walk on risky stairs, so we have not checked in the hotel because we can't go in and come out for 3 days on risky stairs .

    Travel Month: Dec 2023

    Room: Deluxe Triple Room with Common Balcony

    1.0

    Disappointing stay: location, staff, and amenities concerns

    tushar b.couple

    The location of the property was very bad and the staff was also not behaving well, forget about the community because there were no amenities. There was no facility available for the driver and no parking facility was also available. The rooms were also very dirty and somehow we had to spend the night there. There was no room available similar to the one shown in the photo. I advise you to check the location and room before booking here.

    Travel Month: Dec 2023

    Room: Deluxe Room with Common Balcony

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    4.0

    Nice stay provided with good service

    gurudath.couple

    Nice room provided with good service. Highly recommended for couple with reasonable package stay at shimla

    Travel Month: Dec 2023

    Room: Deluxe Room with Common Balcony

    5.0

    Good experience

    nithin g.loyalty-iconfamily

    It was very good and staff very nice, it’s great time for me and my team thank you captain we loved the stay.

    Travel Month: Nov 2023

    Room: Deluxe Triple Room with Common Balcony

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    The Captain B&B | Rooms & Caretaker has replied on Sat Dec 30 19:48:10 IST 2023

    Dear Nitin, the team The Captain convey its thanks for sharing your valuable experiences regarding your stay in the Captain B&B. Your positive recommendations definitely motivate the team The Captain and we are hopeful that during your next visit to Shimla you would definitely visit this property.

    5.0

    Beautiful stay

    aditay.solo

    Most cooperative staff and awesome peopl i recently stayed at the grandview hotel and had a fantastic experience. The staff were incredibly friendly and accommodating, always ready to assist with any requests. The room was spacious and well-appointed, offering a comfortable bed and modern amenities. The hotel's location was convenient, with easy access to popular attractions and transportation. The breakfast buffet was delicious, with a wide variety of options to suit different tastes. The facilities, including the gym and pool, were well-maintained and enjoyable. Overall, my stay at the grandview hotel was exceptional, and i highly recommend it for anyone looking for a top-notch hotel experience.

    Travel Month: Jul 2023

    Room: Deluxe Room with Common Balcony

    5.0

    Super

    achyutanand.family

    Location superb & neet & clean room room service very cooperative & supporting very comfortable living

    Travel Month: Jun 2023

    Room: Deluxe Triple Room with Common Balcony

    The Captain B&B | Rooms & Caretaker has replied on Sat Jul 08 13:55:42 IST 2023

    Dear Sir, many many thanks for your observations regarding your stay in the Captain which motivated the team the Captain. We are confident that during your next visit to Shimla, you will definitely visit this property. Wish you all the best in your life.

    5.0

    Excellent Stay

    khushboo s.

    Good

    Travel Month: Jun 2023

    Room: Deluxe Room with Common Balcony

    The Captain B&B | Rooms & Caretaker has replied on Sun Jun 18 12:02:03 IST 2023

    Dear Sir, many many thanks for your observations/review in regard to your stay in the Captain which encouraged and motivated the team the Captain. We always try to provide best possible services to our esteemed guests being homestay/B&B proerpty. We are sure when-ever you plan your next visit to Shimla, you will definitely visit this property. Wish you all the best in your life.

    4.0

    Good stay

    manoj k.couple

    The hotel is very clean and has good ambience. Owner is friendly. I would recommend this. Fyi. After following google maps, we need to go down to find the hotel in the left side of raod

    Travel Month: Apr 2023

    Room: Deluxe Room with Common Balcony

    The Captain B&B | Rooms & Caretaker has replied on Sun Jun 11 16:01:14 IST 2023

    Dear Manoj ji, many many thanks for your ratings/observations about your stay in the Captain which motivated the team the Captain . To go up and down in the hills is common and this property is located just nearby National Highway. Hope during your next visit you will definitely visit this property. Wish you and family members all the best their life.

    4.0

    Staff is nice

    sandeep k.couple

    Staff is nice but location is not good. 5km from mall road. And room is also downhill. Have to recede many stares to reach the room

    Travel Month: Feb 2023

    Room: Deluxe Room with Common Balcony

    The Captain B&B | Rooms & Caretaker has replied on Sun Jun 11 16:12:09 IST 2023

    Dear Manoj ji, thanks for your observations and ratings about your stay in the Captain. The front of the property is open and view is mesmerizing as observed by many other guests stayed here. Going up and down is common in this hills and this property is located just nearby National Highway.

    4.0

    Review

    mayank t.couple

    It was a nice place to stay, owner was sweet and room was overall good 😊

    Travel Month: Jan 2023 (3-Night Stay)

    Room: Deluxe Room with Common Balcony

    The Captain B&B | Rooms & Caretaker has replied on Sun Feb 05 15:15:08 IST 2023

    Dear tyagi ji, many many thanks for your review about your experience/observations for stay in the captain which motivated the team the captain b&b. Hope during your next visit to shimla, you will definitely visit us. Wish you all the best in the life.

    1.0

    Terrible Stay

    aneesh s.business

    The hotel was terrible. Didnt provide heater, gave stale food. Hospitality 0/10

    Travel Month: Jan 2023

    Room: Deluxe Room with Common Balcony

    The Captain B&B | Rooms & Caretaker has replied on Sun Feb 05 15:30:02 IST 2023

    Dear singha, reference your observations about your stay in the captain, we always welcome the observations/suggestions of guests but in this case we totally disagree with the observations putforth. You have not pointed out about any issues referred to in the review during your stay, in case, it is pointed out during your stay, these have been resolved there and than. Both were very minor issues. And heaters are provided on request on some terms and conditions and we are very particular about food served in the property. I have enquired from my staff and they have categorically recorded that you have not pointed out during your stay.

    5.0

    Excellent hotel with owe-some rooms and owner is very good

    sunil k.group

    Very good hotel with owe-some rooms.

    Travel Month: Dec 2022

    Room: Deluxe Family Room with Common Balcony

    The Captain B&B | Rooms & Caretaker has replied on Sun Jan 22 13:23:44 IST 2023

    Dear Sunil ji, thanks for your encouraging ratings and review about your stay in the Captain B&B which motivated the team The Captain. Hope during your next visit to Shimla,you will definitely visit us and recommend others also.

    3.0

    Average stay

    ashwini s.family

    Pros - owner is very gentle and helpful. Cons- very far from mall road, not easy to get the transport to mall road. There are at least 50+ stairs which you need to climb every time if you want to come to main road. Trust me its not easy task. If you have aged people with you then ignore this hotel. Average food, normal price. I have asked for warm water to drink and the helper from hotel given me tap water from geyser which upset the stomach for all us including my kids.

    Travel Month: Dec 2022

    Room: Deluxe Family Room with Common Balcony

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    The Captain B&B | Rooms & Caretaker has replied on Sun Jan 22 13:46:44 IST 2023

    Dear ashwani ji, we always welcome genuine observations about their experiences of stay in the captain. As regards, certain observations referred to in your review, you have not at all shared with the management of b&b during your stay, you only referred about these after check out. We always try to resolve any issue raised by the guest during his stay which is our fundamental principle. As regards, stairs, it is well mentioned in our website and going up and down is common in all hilly stations. I inquired about your observations regarding food and water from the staff, you never told them abut these during your stay. Not only this, you have telephoned to me at the time check out and i particularly asked about the stay in the captain and you told me that it was very good but never discussed mentioned about your these observations as referred to in the review. Any how, we hope that during your next visit to shimla, you will definitely visit us and we will try to provide more facilities.

    5.0

    brilliant service provided

    divakar d.couple

    brilliant service provided .Staff are great

    Travel Month: Dec 2022

    Room: Deluxe Room with Common Balcony

    The Captain B&B | Rooms & Caretaker has replied on Sun Dec 18 10:36:02 IST 2022

    Dear guest, thanks for your ratings about your stay in the captain b&b which motivated the team the captain. Hope you will recommend about the property in your circle and share about the stay to them. We are confident that during your next visit to shimla you will definitely visit us.

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