The property boasts a serene location amidst picturesque tea plantations and offers a nice ambiance. Guests appreciated the helpful staff, though service levels often fell short. While the food was described as average, some dishes received praise. Cleanliness needs a boost, and issues like power cuts and inadequate signage were common complaints. Facilities like TV and toiletries were inconsistent, but the property's interior and scenic views were noted as highlights. Overall, it's seen as a place with potential if improvements are made.