Room was not cleaned properly, Hygiene was not maintained. There was no roof fan, basic amenities like soap, handwash, drinking water available. Considering all of this it was not worth buying a room for.
T Four Taste has replied on Fri Jul 14 22:38:45 IST 2023
Dear Mr.Karthik,
I would like to express my sincerest apologies for the experience you had during your recent visit to our establishment. We deeply regret that we fell short of meeting your expectations, and we understand how important it is for our guests to have a positive and enjoyable experience.
Please know that we take your feedback seriously, and we are committed to addressing the issues you have raised. We have shared your concerns with the relevant departments, and we are working diligently to rectify any shortcomings in our service and facilities.
We would appreciate the opportunity to make it right for you. If you would be willing to give us another chance, we would be more than happy to extend a complimentary stay or offer other suitable arrangements to ensure that your next visit surpasses your expectations.
At our core, we strive to provide exceptional service and create memorable experiences for our guests. We value your feedback as it helps us identify areas for improvement, and we are committed to learning from this incident to enhance our guest experience moving forward.
Once again, we apologize for any inconvenience caused, and we genuinely hope that you will consider giving us another opportunity to serve you. Your satisfaction is of utmost importance to us, and we will do everything within our power to regain your trust.
If there is anything else you would like to discuss or any specific requests you may have, please do not hesitate to reach out to us directly. We are here to listen and assist in any way we can.
Thank you for bringing this matter to our attention, and we look forward to the possibility of welcoming you back for a truly exceptional stay.
Warm regards,
Mansoor
Manager
T4taste