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Review Of Super Townhouse Chandpole Metro Station Formerly Hotel Raghuraj Palace0123401234

Bani Park, Jaipur

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
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    3.0
    Good

    32 Ratings, 14 Reviews

    excellent
    16%
    very good
    28%
    average
    16%
    poor
    19%
    bad
    22%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 3
    • 1
    • 3
    • 4
    • 4
    • 3
    • 1
    • 1
    • 4

    Rating Categories

    • Location3.3
    • Cleanliness2.8
    • Room3.3
    • Value For Money2.6
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the friendly staff and the convenient location near markets and tourist spots. However, concerns are raised about cleanliness, with dirty rooms and washrooms being a common issue. Many mention misleading room descriptions and additional charges upon arrival. The AC and TV often malfunction, while service quality and maintenance leave much to be desired.

    Sort by:

    Positive first
    2.0

    Poor Stay

    francis.solo

    Please update pictures on your site. No jet spare in the toilet, old vibes no cooling of Ac, aggressive staff

    Travel Month: Oct 2025

    Room: Classic

    1.0

    Terrible Stay

    sukanya k.family

    It was very dirty, washrooms were not clean too many mosquitoes in the room cant sleep for a single minute

    Travel Month: Sep 2025

    Room: Deluxe

    3.0

    Average Stay

    dheeraj k.solo

    It good hotel but some time ac not working properly. Staff behaviour is good. I stay here 7 days in a month

    Travel Month: Sep 2025

    Room: Deluxe

    1.0

    Worst Hotel Ever Don't Book Pleas

    anshul g.group

    They advertise three categories of rooms using misleading photos, but in reality, all the pictures are of just one decent room on the ground floor. Upon arrival, they demand additional cash beyond the original booking amount in order to "upgrade" to a usable room. The rest of the rooms are in a pathetic, unliveable condition — not even worthy of a 1-star rating. The situation was so bad that I didn’t even check into the room. To make matters worse, they have a strict no-cancellation, no-refund policy. I lost my entire payment for a 3-night stay and had to book another hotel last minute, spending significantly more. This place seems to have shady practices running behind the scenes. Avoid at all costs!

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Classic

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    • user photos
    2.0

    Bad experience

    anushi d.family

    We had booked a Classic Room, and several facilities were promised at the time of booking. However, upon reaching the hotel, we were told there was no booking under our name. After struggling for an hour, we were finally given a room, but it was completely different from what was shown online. We paid , but the room was extremely small, foul-smelling, and unhygienic. The washroom was especially very dirty, no toiletries were provided, bedsheet and pillows were dirty and AC was not working. There was no telephone or any means to call for room service. I had to go to the reception every time I needed to order something or resolve an issue. highly disappointing, they mentioned various facilities but provide nothing

    Travel Month: Jul 2025

    Room: Classic

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    3.0

    Family stay

    aasana j.family

    Market are nearby, AC TV aren't working. Services are good Proximity to markets is advantageous, while the air conditioning and television require attention. Service quality is satisfactory.

    Travel Month: Jul 2025

    Room: Classic

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    5.0

    Fabulous stay

    rajnish k.solo

    stay was good and staff was also good and friendly . along with good amenities location is also on road easily accessible and near by to every tourist stay was good and staff was also good and friendly . along with good amenities location is also on road easily accessible and near by to every tourist destination

    Travel Month: Jun 2025

    Room: Classic

    4.0

    Value for money

    aryan a.family

    The hotel afour is actually named as raghuraj palace, it is situated on pita l factory road, subhash nagar, just a five minutes away from jaipur junction railway station.

    Travel Month: Sep 2021

    Room: Classic (2X)

    • user photos

    Super Townhouse Chandpole Metro Station Formerly Hotel Raghuraj Palace has replied on Fri Oct 22 16:27:46 IST 2021

    Hi, aryan! good to hear you enjoyed our offerings, have a relaxing day ahead. Regards, ivy

    1.0

    Not satisfied

    mahesh k.couple

    Very poor service (actually no room service) not at all value for money. I booked and paid online, but they didn't accept it and they made me pay again to stay. Don't book OYO room online through MakeMyTrip. They are not accepting the bookings.

    Travel Month: Oct 2019

    Room: Classic Room

    Super Townhouse Chandpole Metro Station Formerly Hotel Raghuraj Palace has replied on Tue Oct 15 18:54:43 IST 2019

    Hey Mahesh, we are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Sagar

    5.0

    Excellent Stay

    jagir s.business

    Good food with time service but room no same like See in photo

    Travel Month: Sep 2019

    Room: Classic Room

    Super Townhouse Chandpole Metro Station Formerly Hotel Raghuraj Palace has replied on Fri Sep 13 06:38:44 IST 2019

    Thank you for rating us highly, Jagir singh! Glad to know that services offered by us meet up your expectations and we'll endeavour to keep it up. Looking forward to your next visit with us and ensure you will cherish these lovely memories forever. Regards, Rahul

    5.0

    I m very happy

    ravi j.couple

    Hotel management very good and feel better

    Travel Month: Jul 2019

    Room: Classic Room

    Super Townhouse Chandpole Metro Station Formerly Hotel Raghuraj Palace has replied on Wed Jul 17 08:27:34 IST 2019

    Thank you for acknowledging our efforts, Ravi jadaun! We are glad that you had a good experience with us. We will ensure that we give you the best services to your next stay with us. Regards, Vishal.

    1.0

    Not satisfied

    anil d.family

    Hotel Raghuraj Palace is just OK. Slow service, no hot water and need maintenance of rooms and washroom.

    Travel Month: Apr 2019

    Room: Classic Room

    Super Townhouse Chandpole Metro Station Formerly Hotel Raghuraj Palace has replied on Tue Apr 23 12:41:25 IST 2019

    Hi, Anil! We're extremely apologetic to know that your experience with us has not been a pleasant one and we'd definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Vishal

    3.0

    Average Stay

    kanwarpreet s.

    Not as good as expected, would like to inform staff

    Travel Month: Feb 2019

    Room: Classic Room

    2.0

    A two star review for a two star hotel

    swati m.family

    Rooms were fragile, everything falling apart. Location is such that you won't find a single departmental store near by, facilities, well there aren't any. Absolutely sluggish service, new in Town staff, dark and gloomy restaurant, minimum 3 calls follow up required for any call to reception.

    Travel Month: Dec 2018 (3-Night Stay)

    Room: Classic Room

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