My parents were in town so naturally I referred to MakeMyTrip for some good hotels. So booked this one due to its brand name and the pictures but when we arrived we were thoroughly disappointed. The room depicted in the pics is their "Executive Room" (apparently). We booked a Deluxe AC room and its just too small, even by Mumbai standards. To give you a mental picture, think of a queen size bed and a side drawer. Thats it, that was the length and breadth of the whole room. No place to stand. Coming to the service, the service was Okay but the guy behind the counter was really rude and when asked him about the room size, his reply was "It is what it is". Food was also pathetic and the complementary food was just yucky and oily. Zero Stars.