Not Satisfied with Hotel Service and Premises
I had a very disappointing experience during my stay at this hotel. I checked in at 8 PM and checked out the next morning at 9 AM. In the morning, there was a power cut, and although the hotel has a generator, they did not activate it. As a result, there was no electricity for nearly 2 hours.
The cleanliness of the room was also unacceptable—the entire room was full of cockroaches. Initially, I was given a room where I couldn't control the fan speed. I requested a room change, but it took them more than 1.5 hours to respond.
Overall, I am not at all satisfied with the service or the condition of the premises. I would not recommend this hotel unless significant improvements are made.