The property boasts a central location, making it easy to explore the city. Guests appreciated the cleanliness and good room ambiance. While some found the staff friendly and service decent, numerous reviews complained about unprofessional behavior, delayed responses, and poor communication regarding bookings. Many reported issues with room amenities, such as malfunctioning TVs and lifts, and inconsistent cleanliness standards. The food received mixed feedback, with some enjoying it while others found it lacking. Overall, while there are positive aspects, several areas require improvement.