Guests highlight issues with extra charges and poor management, particularly at Jayam Residency. Many faced unexpected fees upon check-in, leading to frustrating experiences. The service was often described as lacking, with complaints about cleanliness and room availability. However, a few reviews praised the staff for their friendliness and the property's ambiance. Some guests found the rooms comfy and well-maintained, with decent room service and meals, but overall sentiment leans towards dissatisfaction.