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Review Of Sun Tara Beach Resort0123401234

Kazhivoor, Kovalam and Poovar | 3 minutes walk to Aazhimala Shiva Temple

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.3
    Good

    89 Ratings, 62 Reviews

    excellent
    22%
    very good
    27%
    average
    24%
    poor
    13%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 5
    • 1
    • 1
    • 2
    • 2
    • 1
    • 3
    • 1

    Rating Categories

    • Location3.6
    • Cleanliness3.7
    • Room4.1
    • Food3.0
    • Hospitality3.7
    • Value For Money3.4
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    Reviews Summary

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    The property boasts a great location near the beach, offering beautiful views and a charming ambiance. Some guests appreciated the friendly staff and clean rooms, while others highlighted the rooftop swimming pool as a lovely feature. However, experiences varied significantly; many reported issues with service, cleanliness, and inadequate facilities like Wi-Fi and AC. Several guests were disappointed with the food quality and slow service. Overall, the property has potential but needs improvements in management and maintenance.

    Sort by:

    Positive first
    1.0

    A luxurio waste of money

    mereena l.family with 1 kid

    The worst place I've ever stayed in. I'm talking dusty bedsheets and towels with suspicious stains and a shower that barely works. This place didn't even have proper power back up. I had to endure redness and itching on my skin after spending a night there. We had to wait for over 2 hours to be served breakfast. There is literally no staff there if you need anything. Highly not recommended. A total waste of money.

    Travel Month: May 2025

    Room: STANDARD ROOM

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    2.0

    Poor Stay

    saranya s.family

    We had a disappointing stay here. The accommodation is not suitable for families with toddlers. Additionally, we found the bathroom to be unclean and lacking in toiletries. Furthermore, the phone connection wasn't working, the TV was non-functional, and 24-hour security was not provided. Another major issue was the lack of parking space within the premises. However, if you're visiting the Aazhimala temple, this place might be a convenient option for a stay.

    Travel Month: Apr 2025

    Room: STANDARD ROOM

    1.0

    Terrible Stay

    rajesh r.family with 1 kid

    All rooms are not working in AC. My family dropped out at midnight in the hotel. Worst experience with us. Room service is not clean. Yesterday I changed two rooms. But it is my worst experience in my whole life.

    Travel Month: Mar 2025

    Room: STANDARD ROOM

    1.0

    Terrible Stay

    sanajy p.family

    The experience was terrible. . Not a single service provider was there. No water. No comfort. Never sugess any one to stay.

    Travel Month: Feb 2025

    Room: Deluxe Room

    2.0

    Complaint regarding services provided by hotel staff and reception.

    sourabh s.couple

    Bad experience no ac, no power backup no one is there on the reception for complaint, no one is there to pickup your bags if lift is not working

    Travel Month: Jan 2025

    Room: Deluxe Room

    3.0

    Average Stay

    sarvesh m.

    The hotel is not having proper light inside the room tv is not working and not clean room also

    Travel Month: Jan 2025

    Room: STANDARD ROOM

    5.0

    Excellent Stay

    ambrish r.

    Fantastic stay! hotel staff were courteous, rooms clean & comfy. Services impeccable, food delicious & room service prompt. Ambiance lovely, amenities top-notch. 5/5 stars! highly recommend"

    Travel Month: Jan 2025

    Room: Deluxe Room

    3.0

    Average Stay

    anitha d.family

    Not that much clean. It's a average hotel. Ambience looksnice but cleanliness wise too poor. If u wanna stay. Try to get better one

    Travel Month: Dec 2024

    Room: Deluxe Room

    1.0

    Terrible experience at sun tara beach resort

    shiva s.family

    It was horrible experience. No water in the toilet. No water for drinking. No tea and no other person to take your luggage. Only one person was doing something. Properly is at good location but management is extremely poor. I want my money back.

    Travel Month: Dec 2024

    Room: Deluxe Room

    1.0

    Terrible Stay

    verda s.

    Very bad hotel. Super inconvenient. Not at all how it is in the pictures. Bedsheets, lift all very unhygienic

    Travel Month: Dec 2024

    Room: STANDARD ROOM

    5.0

    Excellent stay overall we had good experience in sun tara

    amit s.group

    View from rooms are excellent. Service is good. Location of the hotel is very good. Excellent shiv temple near by

    Travel Month: Nov 2024

    Room: Deluxe Room

    Sun Tara Beach Resort has replied on Thu Nov 21 18:27:08 IST 2024

    Dear Guest , Greetings! Thank you for taking out your valuable time to review us. We strive to make our customer’s experience better every time and we are glad to have achieved this successfully Your kind words have been communicated to the entire team. We look forward to welcoming you back soon and provide you with even a more memorable experience than the last time! Regards Syam

    1.0

    Terrible experience

    gouri.couple

    We booked the hotel for 2 days spending a good amount of money but couldn't even complete 2 days there. When we got there, we were the only guests in the hotel. That itself was a bad sign. To make it worse, the room was filled with dust and we couldn't even breathe properly. Slept wearing mask that night and left the hotel next morning. They didn't even apologize for our bad experience or offered a refund. There were no staffs for room service also. Would never recommend this place.

    Travel Month: Jul 2024

    Room: Deluxe Room

    2.0

    Poor Stay

    shyam s.

    Power was not there and generator not working

    Travel Month: May 2023

    Room: Deluxe Room

    Sun Tara Beach Resort has replied on Sat Mar 23 17:19:36 IST 2024

    Dear Valued Guest Thanks for taking the time to give your feedback. We are sorry to hear that the services weren't up to your expectation. we will address this with our management team to ensure this won't happen again. Warm Regards, Girish Operations Manager

    4.0

    Stay @suntara beach resort is so homely

    khurshid s.family

    Overall stay was good. Ayurvedic massage was really helpful and refreshing as we were travel-ling since 10 days. Food at their newly launched restaurant was so delicious.

    Travel Month: Apr 2023

    Room: Deluxe Room

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    Sun Tara Beach Resort has replied on Sat Mar 23 17:21:34 IST 2024

    Dear Valued Guest Each and every word means a lot to us. Thanks for being a valued guest. We make sure you always step out feeling beautiful. See you soon! Warm Regards, Girish Operations Manager

    3.0

    Average property

    rohan b.family

    Property is avarage. Hygiene is also so so. 8 km from kovalam beach however near to azhimala shiva temple. Staff not so cooperative except few personal. Food is avarage.

    Travel Month: Dec 2022

    Room: Deluxe Room

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    • user photos
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    Sun Tara Beach Resort has replied on Sat Mar 23 17:25:35 IST 2024

    Dear Valued Guest Thank you for taking the time to share your experience at our Hotel. We are sorry to hear that we were not able to meet your expectations this time. We strive to provide our guests with a superb experience, where all their needs are catered for and they can enjoy quality services and facilities. We understand your disappointment regarding the cleanliness and services, facilities and appreciate you bringing it to our attention. We promise that we will use this as a learning opportunity so that we can continue striving for excellence in hospitality. We value all customer feedback and thank you for giving us the opportunity to improve ourselves continuously so that we can always deliver service excellence! Warm Regards, Girish Operations Manager

    5.0

    Excellent Stay

    stanley s.group

    Top floor, swimming pool, party place.

    Travel Month: Mar 2020

    Room: Executive Room

    Sun Tara Beach Resort has replied on Sat Mar 23 17:26:56 IST 2024

    Dear Valued Guest We are humbled to receive your valuable and wonderful feedback that you have shared on this platform .It was a pleasure to have you with us and we sincerely look forward to welcoming you back soon! Warm Regards, Girish Operations Manager

    1.0

    Collected extra

    harikumar s.couple

    Hotel people collected extra money. They told their hotel rent more and I paid lesser through make my trip

    Travel Month: Jan 2020

    Room: Executive Room

    Sun Tara Beach Resort has replied on Wed Jan 22 08:45:19 IST 2020

    The payment that we collected already refunded through make my trip. Its not our mistake. Without proper knowledge dont spoil any properties goodwill.

    2.0

    Worst location, pool timings not good, lift not worked, electricity going on and off whole night

    aditya p.family

    Room size was good, but location was too bad, can't reach the beach easily, nothing was nearby to go. Pool closed at 7 PM so we could not use. Electricity goes on and off whole night which disturbed our sleep and due to that lift was not working. Wi-Fi was not working. Bad experience. Definitely not recommended.

    Travel Month: Dec 2019

    Room: Executive Room

    1.0

    Review of Suntara

    ravi r.solo

    It was raining but no umbrella was available to go out. I was having high fever but the manager was not able to give me a doctor address. He was suggesting for only Ayurvedic massage. The staff was not concerned at all. Morning I wanted to walk on Beach but no umbrella. When I sat in my balcony to feel the breeze the chair break away. I came. In my room and sat on my bed. When I opened the window mosquito started coming in. Breakfast starts only at 8. 30 Am. It is too late for breakfast. I ordered chilli paneer for dinner was not good and the potion was too small.

    Travel Month: Sep 2019

    Room: Executive Room

    5.0

    Awesome

    anooj k.couple

    The stay was awesome. We booked two sea view rooms for two couples for a single night. Room was so nice and clean. The sea view private balcony was great. Sea is not so close but its good. Kovalam beach is around 5km away from the stay so its a quiet and calm place. Restaurant was clean and the food was good. View from the pool was awesome. We enjoyed a lot at the pool. Good staff behavior too.

    Travel Month: Jul 2019

    Room: Deluxe Room

    Sun Tara Beach Resort has replied on Tue Jul 30 09:52:09 IST 2019

    Thanks for your valuable feedback. Please visit again

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