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You are booking hotel for more than 30 days

Review Of SPOT ON Hotel Kabila0123401234

Karol bagh, Delhi | 9 minutes walk to Karol Bagh Metro Station

    User Rating & Reviews

    • everyone
    • family
    • group
    • solo
    • business
    2.0
    Average

    57 Ratings, 30 Reviews

    excellent
    5%
    very good
    14%
    average
    12%
    poor
    16%
    bad
    53%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 3
    • 3
    • 1
    • 1
    • 1
    • 1
    • 2
    • 1
    • 1

    Rating Categories

    • Location3.5
    • Cleanliness2.7
    • Room3.3
    • Value For Money3.1
    • Food2.0
    • Security2.3
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    Reviews Summary

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    The property has received a lot of negative feedback, highlighting issues like rude staff, unclean rooms, and various maintenance problems like broken facilities. Communication gaps and extra charges have frustrated guests. Many faced difficulties with check-ins and service that wasn't responsive or cooperative. Although some found the staff nice, the overall ambiance and cleanliness fell short. Several guests also mentioned that the food quality and options weren't satisfactory, making it a less-than-ideal choice.

    Sort by:

    Positive first
    3.0

    Feedback

    mubeen m.solo

    The location is best and prime .and the staff service is good and helpful. But what I faced the problem the whole booking it shows for the room with ac and after reaching to the destination there is separate and additional charges as well as the cleaning is not there. Please make sure the guest came the room should be ready not after the arrival. Check the app I faced the problem for the hot whether and lastly don't have ac but for sure u will not get good feedback if this issue unable to solve from your side.

    Travel Month: May 2025

    Room: Classic

    1.0

    Terrible Stay

    satyendra k.business

    i never come in this hotel in future....so many comunication gap between make my trip and hotel ....staff behaviour so rude....very worst experience in this hotel

    Travel Month: Apr 2025

    Room: Classic

    2.0

    Poor Stay

    jasmine l.

    I could not enjoy the stay at this hotel due to the uncleanliness. It was not a comfortable stay. Sorry i don't have one.

    Travel Month: Jan 2025

    Room: Classic

    1.0

    Terrible Stay

    devanshu i.loyalty-icon

    Staff was pretty nice but condition of room was horrible. No proper charging plug near bed. Insects were there on the floor shows bad cleaning of rooms. There is no complementary water is given. So considering price of hotel it was not so good idea to choose it.

    Travel Month: Dec 2024

    Room: Classic

    1.0

    Terrible Stay

    vikram b.

    hotel wall ne extra 700 lye hamase or dadagiri karane bhi lage.

    Travel Month: Nov 2024

    Room: Classic

    1.0

    Terrible Stay

    murali k.solo

    Old broken washroom seat, non functional taps, mosquitos and unhygienic bed sheets and blankets. They changed extra 1000 rupes.

    Travel Month: Sep 2024

    Room: Classic

    1.0

    Terrible Stay

    vijay s.

    I am not check in hotel. Because very rude & mis behaviour of hotel staff. Oooo rating. You and your partner hotel

    Travel Month: Jun 2024

    Room: Classic

    1.0

    Terrible Stay

    shambhu d.

    Very bad stay not polite people even after booking mmt, i had to pay 800 extra for ac

    Travel Month: Jun 2024

    Room: Classic

    4.0

    Good Stay

    vipin p.business

    We are too happy with make my trip , it’s provide best hotel in a good price ,

    Travel Month: May 2024

    Room: Classic

    • user photos
    • user photos
    1.0

    The room was also not clean

    ram.business

    Very very bad hotel. I booked a ac room foot i was given a normal room n service bad n the room was also not clean

    Travel Month: Apr 2024

    Room: Classic

    1.0

    Terrible Stay

    suraj k.loyalty-icon

    Thirdclass quality. Recaption boy is very bad

    Travel Month: Mar 2024

    Room: Classic

    1.0

    Terrible Stay

    mahendra a.

    The hotel denied for the check in they ask me to do the direct booking

    Travel Month: Jan 2024

    Room: Classic

    • user photos
    1.0

    Terrible Stay

    shamsheer s.

    Worst rooms and staff is worst than rooms. No cleaning...

    Travel Month: Jul 2023

    Room: Classic

    1.0

    Terrible Stay

    vishal v.

    Actually they refused for check in

    Travel Month: Jun 2023

    Room: Classic

    1.0

    Terrible Stay

    rajesh s.

    I will never book any hotel through your site

    Travel Month: Apr 2023

    Room: Classic

    SPOT ON Hotel Kabila has replied on Wed May 31 16:10:40 IST 2023

    Hi, we never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Tim.

    5.0

    Worst hotel ever seen

    arafath a.loyalty-iconsolo

    The condition of the hotel is pathetic. Don't ever think of choosing such kind of hotel. Smelly toilet and stinking rooms.

    Travel Month: Dec 2021

    Room: Classic (2X)

    • user photos
    • user photos
    • user photos

    SPOT ON Hotel Kabila has replied on Wed Dec 29 08:55:51 IST 2021

    Thank you so much for the wonderful rating, arafath ahamed! it gives us immense satisfaction when we see guests loved our services. Keep giving us the opportunity to host you and we'll put in our continuous efforts to retain this smile forever ) regards, swarna

    4.0

    Well.

    sm a.loyalty-iconsolo

    Not the best rude attitude okay but can be better

    Travel Month: Aug 2021

    Room: Classic (2X)

    SPOT ON Hotel Kabila has replied on Mon Aug 30 12:00:41 IST 2021

    Thanks for rating us positively and we do apologize for the issue faced. We will surely work on your feedback and promise to provide an amazing experience on your next stay. Regards, ivy

    4.0

    Good Stay

    marwan a.group

    It wasn't that bad. Staffs were good and cooperative

    Travel Month: Jan 2020

    Room: Classic (2X)

    SPOT ON Hotel Kabila has replied on Wed Jan 15 09:11:58 IST 2020

    Thank you so much for the wonderful rating, Marwan. Be assured, we ve marked a note of this concern to ensure a comfortable and relaxing stay ahead) regards, Shreya!

    4.0

    Food

    gourav l.loyalty-iconsolo

    Veg food is no good also change the restro or otherwise add more only veg restro.

    Travel Month: Dec 2019

    Room: Classic (2X)

    SPOT ON Hotel Kabila has replied on Sun Jan 12 12:54:53 IST 2020

    Thank you for rating us positively, Gourav! It's so disheartening to see our valued guest unsatisfied with our services. We'll surely work upon the feedback shared to improvise our services in the future. Have a nice day ahead :) Regards, Pallavi!

    1.0

    Bad experience

    ayush g.group

    Room service was too rude and irresponsive. I asked for a glass they just didn't gave it after remainder. Receptionist didn't let visitor go in room for 15 minute. He was asking for id. Further the hotel relied on hard copy id no soft copy.

    Travel Month: Dec 2019

    Room: Classic (2X)

    SPOT ON Hotel Kabila has replied on Sun Jan 05 13:22:17 IST 2020

    We truly regret for the distress caused, Ayush! We have highlighted this to our concerned team and be assured the corrective measures will be taken to resolve it appropriately. Regards, Jamil!

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