pathetic experience, never go for this Probably the worst “resort” experience of my life. Where do I even start?
1. Cleanliness? Nonexistent. The room smelled like a mix of mold and old socks. Bedsheets looked like they hadn’t been washed in weeks, and I found hair on the pillow that definitely wasn’t mine.
2. Food? Avoid it. The buffet looked like it had been sitting out since yesterday. Cold, stale, and flavorless. Honestly, I wouldn’t feed it to stray dogs.
3. Staff? Rude & unhelpful. Every time I asked for assistance, I got eye-rolls or was ignored completely. When I asked about fixing the broken AC, they told me to “just open the window.”
4. Facilities? Falling apart. Pool was cloudy and gross, gym equipment rusty and unsafe, and don’t even think about using the so-called “spa.” It was basically a storage closet with a broken massage chair.
5. Noise & chaos. If you enjoy trying to sleep while hearing doors slam, people yelling in the hallways all night, and construction at 6 AM, this is the place for you.
Silver Sand Eco Resort has replied on Tue Sep 02 12:01:32 IST 2025
Dear Satyanshu Kumar,
Thank you for sharing your detailed feedback. We regret to hear that your experience did not meet expectations and acknowledge the concerns you've raised regarding cleanliness, food quality, staff behavior, and overall maintenance.
Your comments are being taken seriously and have been shared with the relevant teams for immediate review and corrective action. We’re committed to improving our standards and ensuring a better experience for all guests.
We truly value your input and hope to have an opportunity to restore your confidence in the future.
Warm regards,
Reservation Manager.
Silver Sand Eco Resort.