The property is located conveniently on the Mumbai-Pune highway, making it easily accessible. Guests appreciate the water park, which is a major attraction and offers a fun experience for families. The staff is generally courteous, with many mentions of helpful front desk personnel. However, several reviews express concerns about cleanliness, with common issues like dirty rooms and unmaintained facilities. While the food receives positive remarks, the inconsistent service and maintenance require attention for an improved experience.