The property has received numerous complaints about its poor maintenance, including broken toilets and cleanliness issues with bedsheets and bathrooms. Guests have reported a terrible location, difficult access, and unhelpful staff. Insects in the room and subpar food have also been highlighted. On the flip side, some guests appreciated friendly staff and good views, but overall experiences indicate a lack of basic amenities and poor hospitality. Many guests expressed disappointment and strongly advise against staying here.