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Review Of Santacruz Homesuites - Gagal Home

Santacruz East, Mumbai | 3.3 km drive to T1 - Chhatrapati Shivaji International Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    39 Ratings, 10 Reviews

    excellent
    38%
    very good
    31%
    average
    8%
    poor
    10%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 5
    • 5
    • 4
    • 2
    • 4
    • 4
    • 1
    • 4

    Rating Categories

    • Location3.2
    • Cleanliness3.8
    • Value For Money3.3
    • Food3.8
    • Facilities3.2
    • Checkin Experience2.8

    Sort by:

    Positive first
    3.0

    Average Stay

    ramesh n.

    The place is very ordinary and the food they serve is good but no invoice is shared . And rooms were no attached bathroom and approach like lift is very small and not neat

    Travel Month: Nov 2025

    Room: Executive Room (Non - Attached Bathroom)

    5.0

    Excellent Stay

    ayush s.couple

    The stay was really excellent and care taker was very polite and understanding and the food was really amazing soon i will book with you guys again

    Travel Month: Jul 2025 (3-Night Stay)

    Room: 2 BHK Homesuite

    4.0

    Good Stay

    pravin s.solo

    overnight stay . this is was closer to Santacruz airport and hence choose. its a room in apartment building. but good replacement for economic rates.

    Travel Month: Jun 2025

    Room: Executive Room (Non - Attached Bathroom)

    4.0

    Good

    ravi g.business

    Good food neat and clean staff also good

    Travel Month: May 2025 (3-Night Stay)

    Room: Executive Room (Non - Attached Bathroom)

    1.0

    Terrible Stay

    arijit g.loyalty-iconsolo

    Property location and amenities was very pathetic

    Travel Month: Feb 2025

    Room: Executive Room (Non - Attached Bathroom)

    4.0

    Overall good for executives

    linlith p.loyalty-iconbusiness

    The premises booked was different from the one offered. The representative called just the day before to inform that there was a problem with water supply and hence the change in premises. To me it seemed some kind of manipulation. However the place offered was neat. The attendant and the cook were friendly and helpful. You can p reorder meals and is good. The complimentary bf though was disappointing. The place in any residential apartment complex and the security will not allow the cab pick up drop inside the complex.

    Travel Month: Jan 2025 (3-Night Stay)

    Room: Corporate Room

    4.0

    Good Stay

    prashant k.

    Good location easy to search and safe location neat and clean room but washroom needs a lil bit improvement. Supportive staff.

    Travel Month: Oct 2024

    Room: Executive Room

    1.0

    Poor experience

    nabeel a.loyalty-iconfamily

    One of the worst experience ever. First of all the caretaker stays with us, so no privacy at all. And secondly the owner is so rude that if anything help we ask directly he tells to ask mmt because we booked from mmt. Not worth for money. Expensive but no service at all. Poor experience. I don’t recommend anyone to stay there

    Travel Month: Oct 2024

    Room: Executive Room

    5.0

    Excellent Stay

    mehul s.

    The house was well maintained, very hygenic, the support staff was really good and helpful, would really recommend this to family and friends.

    Travel Month: Jul 2024 (4-Night Stay)

    Room: Executive Room

    Santacruz Homesuites - Gagal Home has replied on Thu Aug 08 15:13:09 IST 2024

    Greetings from Santacruz Homesuites - Gagal Home! Thank you for your excellent review. We’re delighted to hear that you found the house well-maintained and hygienic, and that our support staff provided helpful service. Your recommendation means a lot to us, and we are grateful for your kind words. We look forward to welcoming you, your family, and friends back in the future for another great stay!

    5.0

    Excellent Stay

    adnan p.

    Nice place to stay and extremely competitive prices, well done the liner excellent overnight stay with social afternoon, lovely clean rooms and all toilets used were cleaned to a high standard. Food was tasty and well presented along with a nice choices. Staff were very professional and attentive and made our stay extremely comfortable.

    Travel Month: Jul 2024 (3-Night Stay)

    Room: Corporate Room

    Santacruz Homesuites - Gagal Home has replied on Thu Aug 08 15:14:38 IST 2024

    Greetings from Santacruz Homesuites - Gagal Home! Thank you for your wonderful feedback. We’re thrilled to hear that you enjoyed your stay, found our prices competitive, and appreciated the cleanliness of our rooms and toilets. We’re also pleased that you enjoyed the food and found our staff to be professional and attentive. Your satisfaction is our top priority, and we look forward to welcoming you back for another excellent stay in the future. Thank you for your kind words!

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