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Palolem, Goa | About a minute walk to Palolem Beach
96 Ratings, 50 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property boasts a fantastic location right on Palolem beach, making it a great spot for relaxation and scenic views. Guests appreciate the tasty food and friendly staff, with some highlighting the good restaurant experience. However, issues like unclean bathrooms, inadequate room facilities, and inconsistent service have been noted, suggesting room for improvement in overall maintenance.
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Terrible Stay
the manager was very rude. gave our booked cottage to other guest. when asked for our cottage asked to take other downgraded room. also when we denied asked to cancel booking.
Room: Super Deluxe AC Room
Terrible Stay
triple occupancy room lene k baad extra payment karne k baad full payment advance karne k baad bhi humko bubble bed room mila than koi help humari nahi hui
Room: family room 1st floor
Sai Valentine's has replied on Fri May 23 17:00:00 IST 2025
Dear Mr Anugrah Sharma, We are really sorry for the inconvenience you faced with the room allocation and lack of support despite full advance payment. Your feedback is important, and we will work on improving our communication and service to avoid such issues in the future.
Average Stay
After arriving near palolem beach, no response for calls. Had to walk till the end of the beach to confirm whether that's the stay and help to get the luggage. Tough to find their parking as they did not pick calls. No power back up. No food allowed inside room. Price is more just for beach view experience.
Room: 1st Floor sea facing
Sai Valentine's has replied on Fri Nov 15 17:27:07 IST 2024
Dear Miss kiran p, "An average stay overall. While the room was decent, there were some areas that could use improvement, particularly with service and cleanliness. The staff was polite, but there were some delays in response. It's a suitable option if you're looking for a budget stay, but there's room for improvement"
Memorable life time experience
groupHotel gave us an amazing experience to stay. We had the best time to sit on the beach and enjoy food and drinks
Room: 1st Floor sea facing
Sai Valentine's has replied on Sat Oct 19 14:34:08 IST 2024
Dear Ms. Ritu Bhattacharjee, Dear Mr Guest , Thank you for reviewing us. My team and I would like to thank you for your positive comments. This will further motivate myself and my team to perform and deliver consistently. It is our great pleasure to know that you have enjoyed your recent stay with us.
Average Stay
Location is perfect. But some basic needs are not properly provided. Such as tv is not working. The tap water flow rate is very slow. Only one low watt bulb provided. The restaurant is good but a little bit expensive.
Room: Triple Bed AC Room
Sai Valentine's has replied on Sat Oct 19 14:46:21 IST 2024
Dear Mr. vikram kumar, It sounds good the location is great and you have enjoyed , sorry for inconvenence surely we will improve it our services and managment.
Worst stat
familyWorst stay. Not recommended for even one night stay. Parking is very far away under coconut trees. Not very pleasing front office. No essentials like toiletries, towel coffee table were not provided in the room. But good resturant. But view from the first floor is superb.
Room: 1st Floor sea facing
Sai Valentine's has replied on Fri Nov 15 17:28:29 IST 2024
Dear Mr Renuka Rajan, "Unfortunately, my stay was very disappointing. The room was not up to expectations, and the service was poor. The staff was unhelpful, and cleanliness was a major issue. Overall, it was the worst experience, and I would not recommend staying here"
Poor Stay
Room bed sheet and blankets are very dirty. No basic toiletries likes towel, soap, brush etc. Not value for money
Room: Garden view
Sai Valentine's has replied on Fri Nov 15 17:30:03 IST 2024
Team Mr Sandeep Tanwar, "My stay was poor overall. The room was not clean, and the amenities were lacking. The staff was not attentive, and I had several issues during my stay that were not addressed properly. I would not recommend this hotel based on my experience"
Don’t book this place - worst experience
Don’t go by pictures. They twist words after we try to show them booking. Entire night there was electricity problem. Their mobile number given doesn’t work. No water provided in the rooms, no hangers to hang cloths, very low water pressure in bathrooms and no hot water. At night time there’s no one to attend you for any issues. Over all bad experience and the pricing is way too high. Only good thing was the location as it’s right on the beach. Hence just for that 1 star. Pls Don’t stay or book this place.
Room: family room side sea view 1st floor
Sai Valentine's has replied on Fri Nov 15 17:32:11 IST 2024
Dear Mr Mohammed Kaleem ullah Khan, "We’re truly sorry to hear about your disappointing experience. Your feedback is important to us, and we will address the issues you mentioned to improve our services. We hope you’ll consider giving us another chance in the future"
Extremely bad experience.
I had an extremely bad and ridiculous experience with this property. They don't have proper management, and the photos are different from the actual room. They claim to have sea-view rooms, but they don't. We couldn't use water in the bathroom or toilet. We spent an entire night and day without water, and they didn’t provide any source of drinking water. We had to bring our own bisleri bottles. There wasn’t even wi-fi available. Additionally, the bathroom and toilet doors couldn't be locked from the inside, so we had to ask someone to lock it from the outside before using it. Overall, it was a terrible experience. However, i think they’ve just started offering room service, so i wish them success in improving in the future.
Room: Temple garden side sea view
Sai Valentine's has replied on Thu Oct 10 17:07:59 IST 2024
Dear Mr. Mangesh Deshpande , I'm truly sorry to hear about your terrible experience. It's unacceptable that you faced issues with management, misleading room descriptions, and lack of basic amenities like water and Wi-Fi. Your feedback is important, and we will address these concerns with the team to ensure improvements. Thank you for sharing, and we appreciate your well wishes for their future success.
waste resort not good for beach resort
washrooms are not cleaned, and room was not good ,don't go to this resort, and cost very high maintenance zero
Room: family room side sea view 1st floor
Sai Valentine's has replied on Thu Oct 10 17:09:03 IST 2024
Dear Mr. srikanth s I’m sorry to hear about your experience. It’s disappointing that the washrooms were not clean and the room did not meet your expectations. Your feedback is valuable, and we will address these issues with the management to ensure improvements. Thank you for sharing your thoughts.
Average Stay
Stay is good. food is average.. they definitely need to work on treating their customers well. Biased approach. if you got influence or owner reference to get good treatment.
Room: Super Deluxe AC Room Side Sea View
Sai Valentine's has replied on Thu Jun 13 17:06:03 IST 2024
Dear Mr Ravi Prasad, Thank you for taking the time to write a review. We regret to hear that you were disappointed with the value of our service.We aim to provide all of our guests with a high-quality experience, and we hope to see you again in the near future
Okayish
Property is fine. The room we booked was not ready till 1:30 pm so they gave us another room. No parking here- have to park on main road and come by walk at least 500 m. Also, very hard to find this as no mention on road where this hotel is.
Room: Deluxe garden side sea view
Sai Valentine's has replied on Wed Jun 05 17:58:18 IST 2024
Dear Ms Ritika Kedia, Thank you for your review. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made.
Sai valentine is only for photos not worth the money
We had booked for 6 adults but hotel gave 2 rooms with 2 adult bed capacity. After a lot of discussion hotel staffer mentioned didn't pay enough money to hotel for 5 adult stay. We felt cheated but no other way we adjusted in 2, 3 bed. We had company of cockroachs in toilet which we didn't expect.
Room: Deluxe AC Room Side Sea View
Sai Valentine's has replied on Wed Jun 05 17:58:48 IST 2024
Dear Mr bala kotha, I would like to bring you my sincere apologies for the inconvenience you may have experienced in this regard.I hope you visit again and give us a chance for improvement.
Average Stay
The view room our booked rooms was outstanding. Locating the hotel was difficult as they don't have proper entrance from road side. They have good car parking. Service was poor. If you want to enjoy the view of sea it's amazing but need to compromise on other things.
Room: First Floor AC Room Sea Facing
Sai Valentine's has replied on Wed Jun 05 17:59:15 IST 2024
Dear Ms Soumen Roy, Extremely Sorry for the Inconvenience faced by you during the stay. will personally make sure that your next visit will be smooth and delighted to request you to please give us a chance to serve you again.
Good Stay
I had a good experience, the stay was pleasant, however the charges were on higher side by mmt. The same room was available at much lower rate.
Room: Super Deluxe AC Room Side Sea View
Sai Valentine's has replied on Wed Jun 05 17:59:34 IST 2024
Dear Mr Rahul Kunal, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant.Looking forward to seeing you again soon.Take care!
Property under construction
groupThough the owner was considerate and refunded our second date stay, but we had not been informed of the under construction status of the rooms. We had cigarette buds in washroom. Dust laid-en bedsheets & pillow covers, alot of construction dust & noise. Location was the only plus. The place looked nothing like in photos.
Room: Deluxe AC Room Side Sea View
Sai Valentine's has replied on Mon Jun 10 17:42:26 IST 2024
Dear Ms Namrata Dutta , Thank you so much for sharing your experience with us.It’s important to us that our customers are satisfied with our services and we will resolve this issue immediately. I hope you visit again and give us a chance for improvement.
Excellent Stay
Excellent property and excellent staff with outstanding hospitality. Room was great and well maintained, food was mouthwatering and delicious, service was prompt and very flexible. Special thanks for gautam for his guest and customer relation skills. Would love to stay here whenever in palolem!
Room: Super Deluxe Side Sea View
Sai Valentine's has replied on Mon Jun 10 17:42:47 IST 2024
Dear Mr Bidyut Banerjee, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
Nice stsy
Very good location and well maintained resorts
Room: AC Room
Sai Valentine's has replied on Mon Jun 10 17:44:04 IST 2024
Dear Mr Ajith Reddy, Thank you so much for your kind words! We’re glad you enjoyed your stay with us, and we hope to see you again soon.
bad service bad staff
groupvery bad experience there is no service provided and not even complimentary water bottle is provided and room AC is not working properly
Room: AC Room
Sai Valentine's has replied on Mon Jun 10 17:44:28 IST 2024
Dear Mr Dev Sa, Thank you for taking the time to leave your feedback! We're sorry to hear that you had a bad experience .I hope you visit again and give us a chance for improvement.
Goa trip 09/04/22
Good location and staff is friendly. Food quality is good but little expensive.
Room: AC Room
Sai Valentine's has replied on Mon Jun 10 17:46:12 IST 2024
Dear Mr Anirudh Kumar Singh, Thank you for taking the time to write a review. We’re happy to hear that you enjoyed your stay, and we hope to see you again in the future.
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